Especially for Pets

My westie desperately needed her nails trimmed and I booked an appointment at my vet. When they told me it would be $ 26 I decided to look elsewhere. I called Especially for Pets and they had me come right over. The assistant manager was very helpful and trimmed the nails himself. My westie and I both enjoyed the experience!
The best part was that they did it for a $ 7 donation to Underdog ResQ. Win win!

Just spoke with Matt — very nice — came up with suggestions on where to get a cat groomed — I guess our cat pets pose some trying moments for groomers. It’s so hot and my Odd eyed Cat has mats all over. Guess I’ll have to carefully groom him. I would definitely recommend this shop on Great Rd, Acton.

If there is a hurricane coming and you’re desperate for an item you might want to shop here… and only then. Items cost about twice what they would at other pet stores. There really was a hurricane coming, we really needed an item, and didn’t feel like driving to Chelmsford to the PetSmart. That was a mistake. We paid $ 22 for an item that costs us half that at PetSmart. I called the Especially for Pets where we had bought the item, thinking it must have been mis-​priced. Silly me. The cashier confirmed the price. I told her we would NEVER go back to that store.

groomer came out and clipped my dogs nails for a small donation fee. Was very good.

I’ve been shopping at this store since they opened, many years ago. The staff at the register come and go – some are great, some not so much. The owner is terrific and when she’s in, she’s very hands on and helpful. The staff who are good are excellent and the staff who aren’t so great are pretty bad. The products are very reasonably priced and the selection of high quality dog and cat foods is about the best you’ll find anywhere. I’ve been to the Sudbury store a few times and I would agree that the staff there are uniformly more friendly and helpful than at Acton, but the Acton store is closer to my house.

This place is really nice. The staff is friendly and helpful and pets are welcome. They have a wide variety of dry and wet foods for cats and dogs including organic foods! We were able to call them too and ask about where we could get one of our cats shaved they were able to point us to another of their stores. Our Maine Coon got a lion cut and was happy as a clam. No trauma and she was able to settle in right at home.

I started buying my dog’s food here when I moved to Concord in the fall. The price for each bag, especially with the rewards card, is slightly cheaper than the store I used to shop at in Somerville (which I thought was very reasonably priced). The young women who work at the register have always been friendly.

Can I give this place no stars?
The Acton store has the rudest staff and I will not go back.
I went to the counter to purchase my items and the cashier ignored me. The other woman (Mocha’s owner?) was sitting at the window and ignored me too!
Another customer came over and Mocha’s owner immediately said, «Can I help you»?
Am I invisible?
I told the cashier that I wanted to purchase my items. She said there was another customer ahead of me — where? Well she said, she is still shopping. The cashier finally took my two items and rang them up without any apology for ignoring me, the customer; no thank-​you, no good-​bye, no happy holiday.
This is not the first time I have had a bad experience there. About a year ago I had an appointment to have my dog groomed. When I saw the state of the grooming area and the foul smell I immediately refused to have them touch my dog.
The Wayland store is totally opposite to the Acton store. They are courteous and friendly and the store is fresh and clean.

This is where I do most of my shopping for my two pooches. Most of the staff is nice, and I appreciate that they give me room to look around on my own with out harping over me. They are always nice to my dogs too which isn’t always the case at all pet stores despite all of the «pets welcome» signs.

I’m going to weigh in on EFP somewhere between NanAnne S. and A J. Their employees are in fact surprisingly rude. I was there with my dad (nicest man alive) one time, and he made a friendly joke and the employees looked at each other and laughed in his face. If they’re not rude, they’re likely animal weirdos that smile oddly and don’t make eye contact. I suppose that comes with the territory.
But at the same time, they gave my li’l pup-​pup Sophie free obedience training when she was small. They also have good prices and a fair selection of dog related items. I can’t comment on cats or birds or whatever freaky pets you may have. It’s conveniently located for my fam, so we have probably shopped here more than we’d like. But since we got our second dog, Woody, neither animal will play with toys. We’ve got an electric fence (a must have for any dog), so we can get away with just fulfilling our animal needs at Costco or the grocer.

I really like Acton.
Driving through it, I found this pet store which is a chain with about ⁵⁄₆ other stores mainly in the Boston area.
The selection here is great and the prices are pretty good — cheapest place I’ve found Solid Gold at $ 7.50 for a 5 lb bag! I also found organic toys for my dog… ridiculous? Yes. Cute? Definitely. Unnecessary? Ask my boyfriend.
I ran into a few other very friendly customers, also spoiling their pets (one who talked me into buying aforementioned organic toy. Turns out every dog needs at least one.)
They also offer obedience training, which seem fairly popular.