Addison Improv Defensive Driving

I tried to take their Texas online driving course at
and it was such a miserable experience I had to bail and ask for a refund. First, the course consists of videos AND reading, and it took about twice as long to complete each section than the stated time. I’m not a fast reader, but I have a masters degree so I am a good, average reader. But the bigger problem was with the security questions that it asked you each time you logged into a section. These security questions are impossible to answer even though they are randomly derived from your public records history. I called them after failing the first question I received and found out that the questions could be related to any city, county, street, address number, zip code, or telephone area code associated with any place I have ever lived, worked, or attended school, OR associated with any former employer or business owned, former spouse or any of their schools or employers, etc. Since I am 48 years old, have lived in 4 states, have had 12 addresses, have owned several businesses in these states, and have one former spouse… it was impossible for me to recall the exact street number of the home I lived in 25 years ago, let alone the area code of my phone number at that time. They do not have 24-​hour customer service, so I had to wait until the next day to call after failing the first security question. The representative was friendly and genuinely understood my frustration, and even thanked me for not yelling at her as she said that «many people do». I have to admit I wanted to yell, because the experience was so infuriating. When I logged in the second time and failed yet another ridiculous security question I decided to call and ask for a refund, which they promptly agreed to. I am now half-​way through the course of one of Improv’s competitors with no problems, no reading, $ 10 cheaper, and I have been asked very reasonable security questions. Don’t take the Improv course, it’s not worth the headache and frustration. I’d give it zero stars if I could.

What better way to clear a citation. I went to the Addison Improv to take a course to dismiss my ticket, and it was much better than all the other classes I called. They were upbeat and willing to help me out. I would recommend this to everyone that gets a citation. The added bonus is that they give you comedy club tickets as a token of their appreciation. EVERYONE, take this class!

Unfortunately, my stupid ass didn’t see the cop when I was speeding 80 in a 60, so defensive driving, I had to take. I’ve been to the Improv before and knew that they offered this so I had to try it. It was a pretty cool experience. It definitely beats sitting in front of a computer or listening to a monotone old dude for 6 hours. I went when Brent Thomas was teaching. I took the class on a Monday so the class was pretty small. He was hilarious while teaching the course. It costs $ 37, but if you wanna save $ 5 print out a coupon from the website.
Edit:
Bit (#$ screwed me over. They never sent me the papers saying that I completed the class and now they want $ 10 more just to send me another copy. Wtf! It’s not really the $ 10 that’s gotten me steamed, but the fact that they haven’t sent me squat and then making me pay more for it.