Agoura Auto Spa

I was referred to Paul at Agoura Auto Spa by my mother a few years ago and have had nothing but positive experiences with him. I have taken 2 of my son’s cars to him and 2 of my own. He gave me prices before I left and called to let me know of any additional items that he recommended (if any).
I am usually in shock when I get his quotes but it’s because they are SO REASONABLE!
I have been saved while stranded, driven in for as little as a broken blinker (which he fixed right on the spot and didn’t even charge me), and when my brand new car motor died after 22,000 miles he did the talking for me to the dealership so I got a new one because he was concerned they would argue about what the problem was.
If the wait was going to be too long they dropped me off and picked me back up. They have come to my home to deliver and install batteries. You are treated like a friend.

I’ve been to these guys on more than one occasion. The first time I encountered these guys was when I was attempting to fix my brakes and one of the lugs wouldn’t come off. These guys tore it off and replaced the old bolt and lug. For the work the price was reasonable so I thought I would return for an oil change and a few more lugs. They charged me $ 100 for the whole thing but what said would take them an hour took then four and I never received a phone call once it was done. It took me calling them to find out my car was ready to go.
Personally I don’t like other people working on my car but I am not mechanic.
UPDATE: Another this that happened later was I want to get my oil changed and things I thought would go smoother than last time because I brought up my concerns but they did not. The guys changed my oil, and god knows it has been awhile, and when I came to pick the car up they said bring it back in 500 miles for another, free, oil change. I was happy they cared so much. Unfortunately they were careless and failed to tighten the bolt on the bottom soy car ended up leaking oil all over my drive way. Luckily the guy I’m living with caught it so I didn’t run out of oil before it became and issue with my engine!
Overall they are nice people but are careless to the fine details and to me that’s something that is important.

I recommend Paul over at Agoura Auto Spa for anyone looking for a reliable, honest mechanic. He has been my go-​to choice for over two years. He is a serious no-​nonsense troubleshooter, and only repairs what is wrong. Had a nightmare experience with pep boys while needing out of town repairs, and wound up having Paul repair what they screwed up when I came home. And he only repaired what needed repairing, not what pep boys tried to bamboozle me into fixing. 500 miles later and my 99 Oldsmobile cutlass is still running problem-​free!

I was referred to Agoura Auto Spa about 8 years ago by a friend who’s dad used to own a large limousine service and I have never looked back. The owner, Paul, is an extremely honest and sincere individual. I think I have brought him nearly every make and model of car ever made, and he is well acquainted with any engine type. He is located in the back of an auto strip, but it is worth the drive up and down because he is fair, honest and above all, reliable. If your Bronco is giving you problems or your brand new Hyundai is slipping gears or your Saturn needs a quick fan belt replacement Paul is the man and Agoura Auto Spa is the place. Easy 5 stars!

Updated review:
Sadly I must recant what I wrote below because of irrefutable evidence of being lied to, and probably ripped off, for between 115 – 210 dollars depending on how you look at things.
Here’s the update: After bringing the car in for the first sensor code problem, he replaced one of the two sensors, (or at least said he did), took the car for a road test, cleared the code on the check engine light, etc. It was all good, until later that night when my son was driving home on the freeway and the same problem occurred.
Now, he had not only replaced the one of the two sensors, he decided to take it upon himself to remove, clean and replace to other sensor in the hopes that it would take care of the problem. Sounds good, but he never called me about it, just went ahead and did it which would have been fine, but he charged me $ 95 labor for the service. I believe it’s illegal to do work without prior clearance from a customer. Correct me if I am wrong. He did however offer that in the event that sensor did need to be replaced he would not charge labor for it. Well, we took the car back early the next morning and waited for the call. Mind you it’s a pain, because he is not exactly close and we need to bring two cars so we’d have a ride back home. This time it took about six hours before getting a call saying that we should take the car to the dealer and have them diagnose it, so that when he fixed it, if there was still a problem it would be on the dealer’s diagnosis. He tried to use some emissions law to see if they would fix it for free. I appreciate the effort, but now we had to take the car to North Hills (again, two of us) and pay $ 115 for a dealer diagnostic. The dealer was actually pretty good, and quick and by the next day had called to say it was the other sensor needing to be replaced. Well, hells bells… that’s what I had taken it back to the mechanic for, so why didn’t he just replace it like he said he would??? Another lost day, and lost funds.
So in the end I won’t be returning to this shop. Why? Because he lied to my face. When I returned today to have the second sensor installed, I zeroed out the trip odometer and took a picture of it along with the mileage. When I came back to pick up the car, I asked specifically if it had been road tested. «Yup, yup. All good!» was his response. So when my son got back into the car to leave for school I took another picture of the odometer and trip meter. Surprise… the reading were identical. 0.0 miles travelled. DON’T LIE TO ME AND THINK YOU’RE GETTING AWAY WITH IT, PAUL. SHAME ON YOU.
By the way, Bob from Superior Auto in Woodland Hills, never called back. EPIC FAIL.
See below…
DISREGARD THE FOLLOWING REVIEW BELOW. I HAVE LEFT IT IN ONLY FOR YOUR EDIFICATION SO THAT YOU BEWARE. THIEVES COME IN ALL SIZES, SHAPES AND COLORS.
I was referred to this shop by my brother-​in-​law when we were looking for a car for my son, and we had Paul check out the cars we thought about buying. He alerted us to a couple of things we never would have seen that the dealers had sneakily covered up and explained to us what to look for in the future while we were searching. We finally found a good one, he checked it out, but also gave my son tips on what to do and what to avoid with his new ride, and what to expect down the line regarding repairs.
Fast forward to a couple of days ago. The check engine light came on and the tranny was running oddly. I put my code reader on and it gave a reading that the sensor was bad. Stopped by the dealer in Thousand Oaks to give them the info and see about getting a part. They told me that basically my reader was useless and they’d be happy to run a diagnostic for $ 115 bucks first and see what came up, and that it may be the transmission, not the sensor (think big bucks vs. small bucks to repair). I said thanks and saw first hand why Neftin Mazda gets such low marks here on Unilocal.Scammers.
Did a local search for a closer mechanic in Woodland Hills, and got Superior Auto on the boulevard. Stopped in yesterday morning at 9 AM, spoke with Bob and gave him all the same info. Since he had received such high marks, I was hoping for something good. He basically told me the same thing as the dealer and he would call his tranny guy and get back to me. Well it’s a day later now and the car is already fixed and driving perfectly and I still haven’t heard a word back from him yet. Superior may be a fine place, but I doubt I’d give them a second look. Fail.
So, word to the wise, go to Paul at Agoura Auto Spa. In this day and age of scammers and BS, here’s a guy that shoots straight and gets the work done right, and right away. We dropped the car off this morning just before ten and it was done just past noon. I can’t say you’ll have the same thing as ours was a small easy fix, but I can say this. You will likely not find great service like this everywhere, but you can count on it there!

These guys saved my life! I was on a roadtrip from San Francisco when my trunk latch broke. The stupid thing wouldn’t close, which means I had to bungee it kinda closed and put all my stuff in the back seat. As I was on my way down to L.A., leaving my trunk open might have well have been saying,” Here, steal this car!” Chris Auto Repair was the closest, so I pulled in to have it looked at.
Some dude, I believe it was Chris, fiddled with my trunk and finally got it to work. He didn’t charge me anything, he said he was just happy to help. This place is now called Agoura Auto Spa, but the dudes are the same. If I ever have car trouble in T.O. again, I know where I’m going. Thanks dude.