Advance Auto Parts

I came here to purchase headlight for my vehicle. When I was looking for the bulbs I wanted, I noticed that there was a tear pad that said «In Stock.» I tore one of the papers off and took it to the counter where the gentleman told me they were out of stock and that they only had the single bulbs, not the double pack that I wanted.
Out of pure curiosity to see if they would take care of their guest, I asked the man if he would sell me two singles for the price of the double pack. (Keep in mind, it’s only a $ 4 difference) the man behind the counter chuckles and says «nope!» I giggled back at him and walked out of the store.
I ended up going to Auto Zone which is just a little further south on Route 1 and they had exactly what I needed and were extremely friendly.
Not sure how this store survives with limited product availability, messy merchandising and such poor customer service. Good luck to them!

Good location, gets the job done

My car (the Roadbeast) loves this place as much as a dog loves going to the park. Unfortunately, it always seems to hit my wallet more than I would like, but the guys at Advance Auto Parts try to make the purchase of the Roadbeast’s latest automotive toy as painless as possible.
This time it was a set of new plugs, high performance distributor cap and rotor for just under $ 90. The roadbeast is all smiles. Seriously, though, I have never been left wondering what to do with my cars, for these guys always seem to have the answer. Danny is especially good and know more about cars than most mechanics. Awesome service!!!

Mercedes wanted $ 148 plus $ 65 to install a new battery in the trunk, but Advance Auto installed it free and charged $ 124 after 15% online purchase discount. The kicker… the installer was a graduate IT specialist who knew the details required for this complex Mercedes system.

I really hate the system they use for getting parts that aren’t on the shelf. Namely, they make you wait in line for only TWO cashiers, who will most likely spend about 5 — 7 minutes with some dude who probably doesn’t know the difference between a dip stick and lip stick, which then makes your knees hurt from standing there and your head hot from the frustration of listening to a moron trying to sound like he knows what he’s talking about. Breeeeeeaaaathe.
But then, when you are able to actually interact with their employees, it’s a fantastic experience. They’re knowledgeable, friendly, and they really don’t mind going out to the parking lot and helping you figure out why the low beam bulb you just bought is not screwing in cleanly. And that’s because you bought a high beam bulb, you moron! Ironic. (But to my defense, they all look the same.)