Alphagraphics

I had a need for 100 400-​page books to be printed, with laminated color covers and a 4-​page color insert. They not only were one of the few companies I approached who even bothered to respond to a request for a quote (I guess my money wasn’t green enough elsewhere!), but they were friendly and flexible. Ultimately not only was the finished product excellent and polished, but they came in UNDER the original quote. That NEVER happens! They’ve got a customer for life. :^)

Everyone at Alphagraphics was very invested in making sure our final products were exactly what we wanted! They provided excellent service, a range of options and recommendations, excellent follow-​up and attention to detail.

I just moved here and needed new business cards. Alpha graphics was very responsive with a written price proposal with several options and quick turn-​around time for design and printing. The whole process was easy as Candace took the initiative to promptly follow up with me every step of the way. I will definitely use them again for other printing needs.

I haven’t seen the final prints yet, but I’m sure that they will look good. Lenora was very helpful in both locating the PDF files for our previous printings of several 2-​sided full color brochures and with working with me to revise/​update them. I appreciated the willingness to work with me and to turn around the proofs in a very timely fashion. We thought we would have needed the new prints for last Friday for a Home Show in Chantilly, but it was cancelled due to the snow. The new prints will be used for our regular sales needs and for subsequent home shows.

I have been using Alpha for years. Lenora is my customer service representative. She is awesome and provides excellent customer service along with a hug and a smile. You can’t do better than that !!!

Alexa is amazing!!! She not only goes above and beyond in the exact order and getting it right but she also goes out of her way to provide any assistance with creating the products, etc. We started using Alpha Graphics because of convenience but have stayed because of quality and customer service!

A hidden gem! Needed a quick turn around on a printing job — less than 24 hours. Alphagraphics staff was courteous and knowledgable, the alerted me of an error in my file and made the appropriate changes to ensure my final product was perfect.
Thank you!

Alaphagrahics sponsored our ANSLL little league t-​ball team so it only made sense to contact them when we needed to get our little league banner. Called Jay Thomas and gave him the information that needed to be included on the banner and the next day they had draft for me to review. Once I told him to proceed the banner was ready in a few days. It turned out awesome. Several parent were impressed with with banner. Jay thanks again for sponsoring the Hot Rods.

I’m responsible for our school’s directory, and have worked with Alphagraphics for 3 years now. They have been very helpful with the formatting and accommodate last-​minute changes. Turn-​around time has been incredibly quick as well. I highly recommend them.

My company has done business with AlphaGrahics for over 10 years. Alma is always helpful and professional. I’ve never been disappointed. Good job!

I am a member of a civic group (Junior League of Northern Virginia) that has used AlphaGraphics for a variety of print needs related to a major fundraiser — color flyers, posters, postcards, etc. Not only do they have a much better rate for non-​profits than larger corporate places, they go out of their way to print on tight deadlines, deliver to our site, and are always very responsive. Would highly recommend them.

Our company uses Alpha Graphics for all of our print needs. We like the quality and professionalism of their staff. Would highly recommend.

Disappointing. My company used AlphaGraphics for about a year without any problems until the last couple of months.
About 2 months ago, we began noticing that the colors in our mailer projects were a little ‘off’. The colors in the files that we created in the office were lighter than what AG was printing. This wouldn’t have been a big deal except our company logo looked substantially different which can be a Corporate Communications nightmare. So, naturally, I spoke with the guys at AG and pointed out the mistake. They assured me it wouldn’t happen again. It did. The second time I had to talk with them about it, I didn’t get an apology or an explanation; they simply said «ok» as if I was bothering them.
I also noticed that the logo they were using on our mailers was a old version. The file that we would send them would have the correct version and someone there was changing it without our permission.
We also began noticing a delay in communication. In the beginning, they were so fast to respond to our requests whether they be via fax, email or phone. The last mailer project that we attempted to send them was a complete disaster. This project was time sensitive and along with the request, we also asked them if it could be completed within 48 hours. 72 hours later, we receive an email from them saying that it would be several days before the project could be completed. Thankfully, we were able to find another shop that could complete the project as requested. That was the last request we sent to AlphaGraphics.
At any rate, I really did like these folks in the beginning and they’ve really disappointed me and the company I work for. Too bad.