Caliber Collision

Excellent Body Shop!!! Estimators are well spoken, understanding, and kind. They will explain the process to you and put you at ease. It’s never a ‘fun’ visit when someone has to take off of work and take their vehicle for untimely repairs at a bodyshop, however this company definitely takes care of you. The quality of their work is excellent. No duct tape or bondo. No shoddy work. All the panels matched and my vehicle looked perfect. I would highly recommend them! Brittany, my Estimator, did an excellent job assisting me. She was kind and courteous… patient and knowledable. Thanks again Caliber Collision and thanks again Brittany! =)

I am really very, very pleased with the body repair and paint job. Customer service was excellent. Special thanks to Brad for his meticulous monitoring of my repair. Caliber provided frequent updates so communication was excellent! I was able to pick up my car in 5 days instead of the projected 7. The 5 days included 2 weekend days! Finally, they contacted the rental agency to pick me up to get a rental car. I was also able to drop the rental car off at Caliber.
My repair was completed at the Sweeley Street location.

I had my car repaired here which took a total of two days to change a bumper and a taillight. They let me pick my car on a Saturday since I couldn’t do it on a week day. I was also able to drop the rental car at their lot.
I appreciate the prompt, efficient and friendly service.

My GF Beetle had major work done and that was slow but good. A used part failed but that was taken care of quick and easy. Good work and service. Go here folks. Tom will take care of things.

The BEST in Alexandria! From start to finish, the team at Pohanka Caliber Collision have been a wonderful experience. I took my Subaru to this location a month ago to have some repairs done and from the day it was dropped off, they have been fantastic in terms of customer service, especially Miss Donna, the receptionist, she is super sweet.
I had a smooth transition obtaining my car rental and getting constant updates on the progress of my vehicle. Granted, it took a month for the job to be completed (I rather that the job is done right the first time than rushing and getting it half a@@ed. So this time-​frame didn’t bother me); when I got my car, I was completely astonished at their workmanship and paint job. A+
There was a small detail that I pointed out on the initial pick up date, but Tommy, the manager, went above and beyond to assist me. Within a day, it was fixed. I was also notified that they back their work up with a lifetime warranty. So if anything happens to your vehicle later on due to their workmanship, it will be repaired for free.
I am ecstatic and truly grateful that I brought my car to Pohanka Caliber Collision. There’s not a lot of people who are passionate about their jobs. These guys genuinely are and they will take care of you and your beloved vehicle. I highly recommend Pohanka Caliber Collision for all auto body work needs.
Thank you so much!

Top notch! These guys made a crumbs situation all right! They gave me updates throughout the repair process and they worked hand in hand with my insurance company. Friendly service done right.

Fantastic to work with. Very nice, professional, and they do great work. They also texted me updates on my car and had it done a day earlier than expected. I can’t recommend them highly enough. Best repair experience I’ve ever had.

Would love to give them more work for my Audi — but hope I don’t have to! I was squeamish about taking my Audi into a body shop to repair some damage to the front end but couldn’t be happier with the quality of the work, the integrity of the process and the overall experience. In fact, the team at Caliber actually flagged repairs done by my dealer that hadn’t been completed and which I never would have known had they not tried to get the car to meet the specific Audi specs in all areas. Turns out, the Crystal City location of Caliber (formerly Pohanka) is an authorized Audi body shop and is looped into the parts and repair system seamlessly. (Note: Not all caliber collision centers have this additional authorization so go to Crystal City if you have an Audi). When I started looking for a shop to go to, I didn’t want to be taken advantage of, not knowing all the details of the repairs needed — the electronics in front bumpers these days make the repairs a lot different. And I also wanted to be sure the body shop knew the Audi vehicles specifically. Start to finish, Tommy, Chris and their team at Caliber (formerly Pohanka) had me covered. The paint job to blend the new parts with the old was perfect, and the alignment spot on. I wouldn’t hesitate to go back there — or to recommend them to friends and family. Didn’t realize I could feel good about having an expensive repair:) ps Extra bonus — if your insurance company has a rate with enterprise, they are just down the street and have a simple pick up and drop off arrangement with the body shop.