Crest Cleaners

Fast and excellent service! My clothes were returned in great condition… looking and smelling clean. Crest Cleaners are the only dry cleaners I trust.

Clothes are always returned quickly and before anticipated. Staff is professional and friendly.

Excellent service and quality cleaning. Extra care given to getting my dry cleaning done quickly, nicely, and delivered on time!

The location would do so much better if they got rid of the young girls at the counter. I wish that I could call their names. Their nonchalant attitudes caused me to collect my laundry and take it some place else.

Crest cleaners is absolutely the best! I’ve been a customer for 15 years and never encountered a problem. in addition to providing excellent cleaning service, their staff are wonderful.

I actually go out of my way to take my dry cleaning to Creat cleaners in Kingstowne. Daniel knows my name and is pulling my order when I hit the door. Service matters, and this place has great service!

DISSATISFIED, DISREPECTFUL, UNPROFESSIONAL:
Very dissatisfied. Shame on me for giving them more than one chance on my clothing. I asked for sharp creases in the pants and shirts. When I picked up my clothing there were no creases what so ever on the shirts nor the pants like requested.
When I picked up my items, the shirts and pants looked like they were not even pressed and as if they sprayed the starch and never pressed them out so I showed this to Daniel and I told him that this is unacceptable and I was embarrassed for them. He agreed and said looks like they didn’t press it or even add any creases do anything and offered to run it through again but it would take 3 days!!! I was never offered a discount or coupon or any of my money back.
Daniel was the disrespectful person that I picked up my items from. Extremely unprofessional and tries to blame the customer. He said that yes in the notes that they typed and printed on my receipts and added to my order it says heavy starch and sharp creases but it was my fault that I didn’t make sure the girl that took my order out a garment tag on each item with a special code telling the cleaner to do this as they don’t «read the tickets that are attached that it was written on. They only look at this special tag and your items don’t have it on them.» I told him that how could I know this? I do not work there! He said they would run it through again make sure it has creases.
My husband went in to pick them up and the first thing Daniel says to him is «oh I know your wife. She causes a scene because we didn’t crease your items like she asked.» My husband said not to talk about me like that as it is unprofessional and we will never be returning again. Ps when my husband went to pick up the shirts, they still didn’t look like they were pressed. Steer clear from this place!!!

I love the great service here! Good quality dry cleaning, of course, but also a great, friendly staff who seem to remember each customer’s name! I’ve had a couple of «emergencies,» and they’ve really helped me out. I can’t recommend this place enough.

I was overseas for work (for a while) and when I came back, I moved to an area without a Crest nearby. Well, got a new job and there’s a Crest right down the street. To say I was relieved is an understatement! Cheaper, better service, higher quality. I’m paying almost the same amount to have twice the clothes cleaned at Crest as other shops near my house in Woodbridge. Best service, best prices, accommodating to the early bird worker as well! Can’t complain at all. Crest is the best!
Andy H.

They were very friendly and super quick. I brought in a lot of items and they were done within a day.

I brought some dress shirts here to be cleaned and pressed and they did a very good job and got it done on time. Very reasonable prices.

I have been going to Crest Cleaners for at least fifteen years. Crest does a good job of taking care of my clothes. I have had few problems with their work and believe me, a good dry cleaner isn’t easy to find.
Crest offers specials to regular customers which is always a plus.

This is the first and last time we will use this dry cleaner. My husband took in a shirt and pair of pants for regular dry cleaning with no rushed timeline and it was not only one of the most expensive dry cleaning services we have used but they ruined the shirt! There are dark smudges all over the front and back of the light colored shirt that won’t come out. We will not be returning.

I’ve tried all of the dry cleaners in the area and you pay for what you get.
I’ve gone to Zipps and other the cheap dry cleaners in this area. They were horrible! They put holes in my clothes. My clothes were come back still kind of dirty and they lost several of my shirts. I would stress every time I had to drop off an expensive suit. Read the fine print people… the discount dry cleaners only pay $ 25 per ruined item – so my J. Crew $ 200 cashmere sweater… yep $ 25 reimbursement. In my opinion, the discount is not worth it.
I was also sick of standing in line for 20+ minutes in a hot cramped dry cleaner to drop-​off and pick up my damaged, unclean clothes. So I was thrilled when I walked in to crest. It’s nice, clean, spacious and air conditioned. They’re really nice there too. I am always greeted with a smile and courtesy. The service is amazing My clothes are always clean when I get them back and they haven’t lost or damaged anything.
And they deliver — for free! I put my bag out on the designated pick-​up days and they pick up and drop off. They were late once because my normal delivery driver broke his hand and a substitute driver was filling in. I called and the employee told me about the delay and gave me his cell number to call if my clothes did not make it that night. Yes, they are a little bit more expensive than the discount places – but totally worth it in the long-​run!

So I have been a customer at Crest Kingstowne for some time now and have been pretty happy with their service — a bit pricey, but friendly and with home delivery. After the last couple deliveries simply did not happen (after I dropped my items off in person and was assured with a twinkling smile that my clothes would be delivered cleaned and pressed to my door) I am reconsidering.

Nice Job. Fast and friendly
Got coupon and also free bag for laundry. Clothes look great

For the record, I am not a baller.
This means I don’t ball.
BALLING: To have an exuberant amount of money or living a lifestyle well beyond the average person’s means.
Source Material: Jim Jones «We Fly High»
Toya «I do»
My Jewish X Girlfriend «Matzo Ballin»
I’ve tried other cleaners and I’ve had a variety of disappointments from them deciding to Sharpie my name on my shirts for ID to pressing and not cleaning, and now to the tearing me a new A-​Hole in my pants.
Crest…your service and expertise makes me feel like a baller. From the moment when I walked in and was greeted with a «Hello Playa…» to watching the women spritz my shirt collars with Cristal. I mean the flamingos in the background were an added touch of class but what really got me was impromptu flash mob dancing to the Party Rock Anthem /​Rite of Spring Mash up. I mean, that was brilliant.
I sat back and just watched in awe as cherubs descended from heaven and took my garments from me, of course after they dapped a brutha up in their Barry White Cherubim voice «Show ya right»
I looked around in disbelief wondering if everyone was getting the same service. An elderly Asian woman looked at me, winked and said «Yeah…it be’s like dis all the time son. You officially stepped yo game up pleer.»
The thing that tripped me out most of all was that everyone was first in line. The counter seemed to span off into infinity.
WOW.
They have home pick up… they have home drop off. They allow you to put it on your black card.
I DIDN’T EVEN KNOW I HAD A BLACK CARD UNTIL I GOT HERE!!!
I even think they managed to press the clothes I was wearing before I left. WTF!!!
Then I got the bill.
Uh…is that a comma or a period, cuz I’m not a player.
So, I my student loan payment will have to wait this month as I need my pants pressed.

Their prices are ridiculously high. For $ 15 or $ 22 I can just buy another jacket. At another cleaners they typically charge $ 4 – 6 to dry clean this same jacket.

I haven’t compared costs but as for service — this place is great! They have a FREE pickup/​delivery service now that someone suggested to me as I lugged my infant son in out of the rain. I couldn’t ask for more. I hang the bag on the door on Mon/​Thurs and it’s back the following Thurs/​Mon. PLUS, they mail me $ ⁵⁄₁₀ coupons to use!
They DO NOT do alterations though. And the parking is a little far if you’re lugging tons of clothes to the car — but I don’t have to worry about that anymore!

We’ve been going here since before we moved into our house ten years ago. Over the years, I’ve seen really steady progress in customers service, which was always pretty good. I see them now moving more rapidly towards green tech for cleaning.
It really doesn’t much matter who’s at the desk when you walk in. They’ve been well trained. I like the kids here. But, personally — I lay credit at Thel’s feet for nurturing a generation of high school kids into responsible adulthood. She’s a force of nature and a marvelous woman.
Over the ten years we’ve been going here, we’ve had one item lost. They immediately took ownership of it and offered to replace it. It’s a stand-​up kind of place.
Unlike most old grumps, I have no complaints or disparaging words for the youths employed here. They are unfailingly polite. Considering the crapstorm that passes for customer service these days, it’s a relief to go in here and see them.
So, they haven’t screwed up anything major. Stuff’s ready on time. I will say I think they’re kind of expensive for shirts. They do send have a lot of coupons and we regularly get extra coupons in the mail. That helps. If your schedule is as awful as mine — they’ll pick up and deliver, too. I haven’t used this yet. I like going in and seeing the nice people.
You can also set up automatic payments so when you hit the store, you don’t have to fish in your purse or man purse for your credit card or checkbook. Just grab your stuff and go.
But remember to say hello to Thel. She’s an awesome, wonderful human being.