Dryer Vent Wizard

Dryer vent wizard was the only company that could fit me in by the end of the week and were able to work with my schedule. The tech Walley was amazing– he was prompt, friendly, and didn’t smell like smoke like so many techs do. He gave me a history of the company, explained what needed to be done and why, showed me pricing options, and had all the work done in about an hour. I signed up for the maintenance plan and look forward to seeing a dryer vent wizard next year!

Wally did a fantastic job cleaning the dryer vent line, removing a birds nest, and climbing 25ft to install a new hood. The dryer now only has to run through one cycle before the clothes are dry. A first rate operation.

Just had Dryer Vent Wizard come and clean the vents. Total bill $ 378. A little extreme. New business in NANAIMO, CANADA will not last if he keeps charging so much. We are hoping the vent work lasts a few years. This man owns the franchise for Vent Wizard in this part of North America.

I recently had them come to my house just for a routine cleaning. Ryan called to let me know he was running behind schedule which i greatly appreciated! He was very knowledgeable, friendly, and very thorough. The service was fast and easy! I would definitely recommend them to anyone needed dryer vent cleaning!

Great workmanship! Lloyd took a bad situation (tight quarters inside, plants & mosquitoes outside) and turned out a dryer vent that will be much easier to clean in the future. He re-​routed the dryer hose in a much more logical fashion & used smooth metal at every bend, so there will be no more accumulation of lint at the turns. He noticed that the water supply lines of our washer were out of date (i.e. Ready to rupture) and replaced those, too. Wish I had known about this company years ago!

I had GREAT service today from Dryer Vent Wizard. I will admit, it was upsetting to not know the cost in advance, but a technician is willing to call and give you a rough idea. My technician was Doug. He called prior to arrival, was super friendly to me and my dog and was honest. His associate (his boss) Ben came out because it was a difficult job. They never tried to sell me other things. They took great care of my dryer problem and replaced my washing machine hoses. I had 0% air flow and today for the first time my dryer dried clothes in 1 cycle! Great company. Great guys. You won’t regret going with them. I can’t recommend them highly enough!

Fine service, but critical mistake.
They installed a dryer vent in our basement and did a great job. It was a little pricey, but we were happy with the work. Several days later, we found that the tech unplugged a spare fridge in the basement (I guess to plug in his drill) but didn’t plug it back in. Everything in the fridge was spoiled.
Sent a message to the manager to let him know and received no response.
There wasn’t much in the fridge– damage was probably less than $ 50… But a simple «oops!» would have helped.

After dealing with a severely clogged 40′ or so vent line I decided to look into installing a booster fan. I contacted Vent Wizard based on a recommendation from my appliance service company. I called the 800 number and explained what I wanted, i.e., an estimate for installing a vent fan, not a cleaning. Even though the operator understood what I wanted, the local franchise received the message that I wanted a cleaning. The call center (in Ohio!) also didn’t mention a service charge. The takeaway here is not to blame the local franchise for call center screwups. In any case, the local franchise was thoroughly professional, working with me to find a cheaper solution (rerouting the vent hose) than installing a fan. Ellis, the very knowledgable tech, performed the work cheerfully and efficiently on the spot. Highly recommend this company.

We called this company after noticing problems from a previous dryer vent cleaning four months earlier as the room felt like a sauna when the dryer ran. The technician Ellis, was very knowledgeable and was able to diagnose the problem rather quickly. It turns out the previous company hadn’t even cleaned our dryer vent properly and had somehow damaged the vent in the process. Our vent exit was under the deck and he actually crawled under the deck to clean it out the right way. A new vent cover was installed and the dryer vent joints were also properly taped. He did an excellent job as the laundry room doesn’t feel like a sauna anymore. The only small negatives were that he didn’t wear shoe covers which left dirt and dust around the house and that the service fee could not be waived despite having significant work done. However, I would gladly use this company again since they did the job right the first time. Sometimes, you just need to pay a little more to ensure good quality.

Highway robbery. They charged us $ 350 to clean the dryer vent and install vent covers. Six months later, an animal has gotten into the vent and died because they used flap-​up covers rather than a mesh cage. The smell is permeating the dryer and laundry room. Dryer Vent Wizard didn’t have availability to come back and check it out until two weeks later. Had to find a different dryer vent service and pay for cleaning and sanitation all over again.

We need to have our dryer vent cleaned, so I am calling around to get estimates. Most legitimate businesses are happy to provide an estimate if I give them some basic info (like where does the dryer vent to, how long is the vent hose, etc.).
I called Dryer Vent Wizard and asked for an estimate, and I was told that it would cost me $ 39 to have a technician come to my home to give me a quote. The salesperson refused to even give me a ballpark estimate, and was very pushy about trying to get me to schedule a $ 40 in-​home estimate. Though the cost of vent cleaning varies greatly from business to business, some places will DO the vent cleaning for almost the same price that DVW is trying to charge for «estimates.»
This business has «scam» written all over it. In reality, they could have a thriving business without ever having to clean a vent. Schedule an «estimate,» come to your home, give an inflated price that far exceeds the cost of other companies, and get paid $ 40 for the 5 minutes you spent giving an estimate!
If you’re looking for someone to clean your dryer vents, I’d suggest trying some of the legitimate businesses I’ve found during my search. One was T&D Duct Cleaning, and one was Potomac Services. Both of those companies are better business bureau accredited businesses. They didn’t provide the lowest quotes I received, but at least I didn’t have to pay them forty bucks just to get an estimate!