Kohl’s Department Stores

This Location Has An Incredibly Wide Selection!!! And The Employees Are Cool Too, One Of Their Girls Gave Me Clear And Good Directions On How To Find The Escalator To Take Me To The Kids Section Upstairs. Great Manners Always Puts You On The Map, This Is For Her For Getting You Guys On My Map!!!

Griselda in Footwear is fantastic! I went in looking for 2 pairs of mens’ shoes for a project my son and his friend were doing. I didn’t want to spend a lot but needed a specific kind of shoe. Gris approached me and asked if I needed any help. (I didn’t have to find her/​ask her.) I said what I needed (very specific sizes and type of shoe), and showed her the pair I’d already picked out (even though it was more than I wanted to spend.) She said she may have something in the back and could check. She came back with about 6 boxes of shoes, 2 of which were perfect for what I needed! Since I had already selected something when she initially approached me, she did not need to go searching for something better. I am so appreciative of her initiative and willingness to help! She understood exactly what I needed and was happy to put in the extra work to find them. Really excellent customer service!

One of the best kohls I’ve been to. Store was organized and clean and there are great finds in the clearance section. For the girls out there who love fashion jewelry, check out the Lauren Conrad line!

Always come here since it’s very convenient from where I live. Also they do have good price but it’s better to go during big sales. You usually wanna go on a week day or early in the morning because it can get pretty busy. Also some people don’t understand personal space while waiting in line.

It’s been 8 whole years since I’ve written a review for this spot and my writing style and «reviewing» judgments have evolved over the years so I think this place deserves to be re-​reviewed.
First of all, I like this location because 1) the prices are always pretty decent, 2) on most days, they have some kind of daily coupon code that you can use the same day, if you have a smartphone and connect to their Wifi and access their website that the cashiers can scan or type right from your phone on their registers, and 3) the store itself is generally pretty organized. Plus, if you have their Kohl’s Charge Card, you automatically get a certain percentage off each purchase without waiting on their snail mail or if you, by chance, happened to have forgotten to bring those coupons that they send to you by snail mail like I do on occasions. Sure, on occasions, I’ve come here and have noticed that the men’s shirt section and pants section (both the jeans and khaki’s) can be a bit untidy but so far to date, I’ve been satisfied with how organized this store is on an overall level, despite the fact that they appear to operate on a skeleton crew most Saturday mornings.
Things to note: the Croft & Barrow brand quality can vary. It largely depends on where it’s made. So far to date, I’ve seen shirt tags and pants tags that say «Made in Bangladesh, Indonesia, Singapore, China, Pakistan» and a handful of other countries whose names I can’t pronounce but I do know that they are Middle Eastern countries. Now, I can only speak for myself, but I’ve found that the shirts and pants made in those Middle Eastern countries have tended to be of better quality and construction than the Asian countries. Why that’s the case? I don’t know. But occasionally, the shirts and pants made in Asian countries have been of better quality and construction too but not nearly as often. Again, why that’s the case? i don’t know. Maybe they switched suppliers. Maybe they switched factories. Maybe it’s both. Any number of factors could have gone into it but I judge the clothing’s quality by the «feel» of it in my hands. Is it lightweight? Is it heavy? Does it feel flimsy? Does it feel solid? Does it feel like if you just tugged hard on it, that it will rip?
Here’s another tip: If you plan on buying clothing here and they release a new line of clothing every season, wait until the season is over, then look in their discounted sections scattered throughout the store and find them. That’s how you get the most bang for your buck. But beware! There are lots of older Asian moms and grandma’s hawking the discounted section so get there early before they do because they’ll likely take all the good stuff.
However, if you dislike hunting for your clothes in the discounted section and just want to buy their regular, non-​sales items, I would suggest waiting on their snail mail coupons, planning your shopping days out, and get the Kohl’s Charge Card before coming here to buy your clothes. Otherwise, if you just came here without any of those things, the prices can often times be more than what JCPenney or other clothing retailers might charge for the equivalent item, and especially so for the name brand clothes: Haggar, Chapman, Levi’s, etc. For the «store brand» clothes like Apt 9 or Croft & Barrow, you might be able to get away with a slightly cheaper price but it’s much better if you have their coupons ready so you can save the most money with them on hand along with your Kohl’s Charge Card. They are stackable. You can use your Kohl’s Charge Card and any ONE coupon code of your choice. Sadly, but understandably, they won’t let you stack multiple coupon codes.
Final thing to note: Use. Their. Kiosks. Do not be afraid of their kiosks. I love their kiosks! Every time I go to this location, I run up to the second floor near the shoes section just to use their kiosks to see what other items that they may have on sale that I may have forgotten to check beforehand. I’ve used it to order stuff to be delivered to the store. It’s a fairly straight forward, touch screen sort of interface. Just like using your smartphone, but with a much larger screen. Now, when it comes to picking up your items at their customer service desk, like the other Unilocalers have mentioned already, that can be a pain. There’s always a long line and for whatever reason, they are the only department that seem so utterly disorganized. So if that’s a deal breaker, just pay for shipping to have it shipped to your home instead.
All in all, I like this Kohl’s store. But some Kohl’s store will carry items that this location won’t and some will have sales that are different than this store so be sure to «shop around.» Now me personally? I like this store location and I like the one in the city of Walnut, right by Grand and Valley Blvd where there’s a Bevmo, an In N Out, and other retailers on the same retail plaza.

I am very thrilled about my customer service here at the jewelry counter when I bought my juicy couture watch! The Asian guys were so friendly and helpful. They helped me fix the time and date on it! The 30% off sale helped a lot! I know I went there 2 weeks ago admiring the juicy couture watches. It was $ 295 for regular price. The sales girl said to wait until the weekend it will be $ 250. But I checked the Kohl’s app and waited until the watch I want go on sale. Today i got an email that sales were going on! So I looked that the watch again and the price went to $ 205. So I came here and bought it while I saved! Patience is a virtue! Thank you so much for doing business with me!

Horrible waits for returns. 3 kohls associates were working at one register while over a dozen customers experienced wait times of 30 plus minutes. Shop somewhere else if you can help it and make sure you don’t get stuck with returns. Has happened several times to me in the last few years and I’m finally getting the hint! Not worth the trouble for men’s clothes for my husband…

The WORST customer service. Horrible return policy. Rude staff. Won’t be returning to this establishment, that is for sure…

HOT TIP** before you even read the review.
* there are several websites out there that say Kohl’s is actually the most overpriced department store UNLESS you have the Kohl’s card. You can actually end up 30 to 40 percent if you have the card. Case in point, don’t shop here unless you have a Kohl’s card or know someone who does!
Why the TWO stars? They misplaced our items that we put on hold for less than 24 hours. We went in early the following day to go and purchase our items but they could not locate it for over an hour. At this point, we had six Christmas gifts that we now had to go and shop all over for.
Later that day, we went to another Kohl’s and purchased some of the other items that went missing. After that, we went back to the Kohl’s in Alhambra (location that originally lost our items). We asked them again to locate our items that we put on hold because we weren’t able to find everything at other stores. The new associate in Customer Service actually was able to find it because she said the associates earlier «did not look in the OTHER room» — Come on Kohl’s. I get it that you’re busy. But if you put stuff on hold for people, you need to make sure you do not misplace it. Or, put a better system in place. +1 star for the gal in customer service who went out of her way to check the secondary storage.

Store setup is retarded. They have one checkout section on the first floor, not throughout the departments like regular dept stores. I was there for an exchange. The lady who returned my stuff didn’t even offer to look up other stores where they had the size that I needed and she was not friendly at all. I wanna give a shoutout to Emilio in customer service though. He was super sweet and helpful.

Placed a Christmas order online. Pajamas for mom, sweatshirt for dad. Requested wrapping items together.
Got an email the next day that the sweatshirt was cancelled. Out of stock.
Chatted with Steve and called 3 times to get no where except to find that the sweatshirt wasn’t out of stock. They could re order it but I’d have to pay again for gift wrapping. Got hung up on all 3 times as soon as I asked for a supervisor.
Horrible!

Super happy about my visit today, I came to pick up an online order. Manny helped me pick up my items, I didn’t have to wait in line for my items.
I love their coupons!!!

Getting an early start to some Christmas shopping, funny thing is I’m the only guy here. Am I missing something?

I was pretty shocked to see Kohl’s to be packed at this location when I arrived. Most of the ones I have been too are never that packed. I guess it’s the season. I went about a month ago too. Anyway, I spent a long time searching for something to buy in this store. I didn’t see much that I liked. I ended up buying a flask w/​a cool slogan on it. I’m gonna use it as an Xmas gift so my guy friend better like it. Besides buying gifts, I went to the ladies sections to see what kind of clothes they have. Their clothing line was hideous. I walked through twice hoping to find something. I found nothing. Then I made my way to the kitchen appliances. I had originally come here for an ice cream maker. I couldn’t find any. I walked through the aisles at least 3x and still found nothing. What a bummer. Later on, I ended up buying it from their website, which was less of an inconvenience. I got to use my ebates rewards as well as some online coupons so I got a better discount. Thanks!
Finally, I was done shopping and headed to the cashier. I was never asked for my Kohls rewards and totally forgot about it. So lame.
I forgot to mention, the most annoying thing about a place is no signs posted of the cost of an item. There were many items that I was interested in buying without a price listed. Did they expect their customers to just buy the appliance or to walk every item to the scanner to check the prices? I didn’t have time for this. I guess this saved me from over spending. Thanks Kohl’s!

If I had found a cute swimsuit selection here during the summertime, I’d probably give this location a higher rating. This is not to say that Kohl’s is not a bad department store, because it’s got lots of different things! To me, it reminds me of Ross… but better. If you are looking for something in particular, the chances of you finding it at Kohl’s is very high.
They’ve got some designer items like Vera Wang and Marc Anthony. They also sell popular brands like Nike here. I’ve also been able to find Havaiana’s although they look a little different. Regardless of what you find, everything is marked down. It’s almost certain that the price you see on the tags will always be more expensive than what you’ll end up paying.
Parking is quite abundant here. It’s in somewhat of the same plaza as Starbucks, Subway, etc., but it’s in a separate area, so there’s never a problem with parking. Although Kohl’s has a lot of clothing and accessories, it can’t beat the quality that TJ Maxx or even Target (to me) has. I wouldn’t mind shopping around here every now and then for some good deals.

I don’t typically shop at Kohl’s but decided to come check this place since they open later than the mall. The store was very organized and there were tons of sales everywhere. They had name brand. And also carry a wide selection of everything you can think of. They do a pretty good job at cleaning and folding all the clothes so it doesn’t seem like a mess. I like their selection also better than the department stores. They prices are also cheaper while maintaining their quality.
They had a wide parking lot and it better to come on a weekday to avoid the crowd and the line. Staff was friendly and helpful.

I don’t think you need me to do a business review of Kohl’s as a company here. As far as that goes, Kohl’s is the shit with all their discounts, promotions, and selection. They do what Mervyn’s always tried to do.
This store is huge with its two stories. The selection is always good and organized. Same ol’ Kohl’s — good stuff.

I’m a sucker for coupons that the only reason why I come here. Let me just by saying I’m a credit card holder so I get coupons on the mail but you can double them up by going to
and printing additional coupons.
Parking-​. I recommend to come during the week cause it could get a little crazy during the weekend. Parking could be a total Bi%$^ especially around the holidays. Especially cause all those asian don’t know how to drive.
Store– Costumer services is ok. I think it’s a hit or miss. I’ve gotten a couple of really helpful people that have made my shopping experience pretty fun.

I know Kohl’s is a well known department store from the Midwest… But to me you are just a revamped up Mervyn’s sprinkled with some Target flare. Mind you, there is nothing wrong with that, its just for the sake of comparison.
What I appreciate the most is their kitchen section. They have a lot of Food Network branded stuff– Rachel Ray (Queen of EVOO), Bobby Flay… Even well known names like Kitchen Aid or Calphalon. When I came with my my mom to look for decorations, I was pleasantly surprised by the wide selection of Christmas ornaments at rock bottom prices. I’m talking up to 50% off ornaments that I’ve seen elsewhere for more.
Clothing by various designers– from the well known (Vera Wang– Simply Vera, Gloria Vanderbilt) to recent trendsters JLo, LC, Daisy Fuentes… It’s got something for everyone.

Kohl’s is good for socks!
My friend told me to buy socks here haha. I did and the socks are great. I tried the socks at Walmart, Target and other cheap places. Yes I tried them on, guilty as charged. But none of those cheap socks fitted unless you spend more for the more expensive ones.
Kohl’s has cheap socks but still comfortable. A review about socks. wow