Pizza Hut

ZERO STARS!!! RIDICULOUS!!! Most horrible customer service experience in my life! I love pizza, Ive ordered from my local pizza hut over a dozen times, I placed an order like usual, called in since it had been almost two hours just to find out they cancelled my order, my level of frustration was through the roof so I asked to speak with a manager… This idiot hung up on me TWICE and when I asked for the number to customer service or client relations and he told me that if I really wanted it that I could just look online and google it and then hung up on me??? seriously? didnt even offer to resend my order or anything, its not like I was asking for free food or anything I just wanted what I freakin paid for! He claimed to be a general manager and that he didnt have a manager, I didnt know they let any random idiot on the street run/​own/​handle a pizza hut establishment. I didnt use any profanity, I did not threaten him or anything, customer service is important, I advise you work on that, without customer’s there is no business. IDIOT’S NAME WAS RICK.

Ghetto *ss M*th* F*ck*s ordered pizza for my family and never came. I called to ask what was going on and the guy hung up on me. Called back spoke to a woman wouldn’t tell me her name and she hung up on me too. Pizza Hut screen your people before you hire them! Hire students that need jobs for a future not a career!!! my card was charged it better be returned money!!!

I had a ridiculous experience ordering an online pizza and picking it up. I ordered a large pizza with several toppings, and made sure to add in the notes to only have pineapples on half of the pizza because my father is allergic to pineapples.
After picking up the pizza, I didn’t notice until I got home that there were actually pineapples on the entire pizza. Not a big deal, but when I called to speak with the worker at pizza hut. Not only did they have a ridiculously bad attitude, instead of apologizing or even helping solve the problem, she just kept insisting that she was the manager and that I must have not noted to have pineapple on only half the pizza.
When I told her exactly what I did when ordering the pizza, she just kept telling me, «We don’t read the notes until after the pizza is made» which not only didn’t make sense, but I asked her if she read the note about pineapples, and she could not give a straight answer. The «manager’s» name was Victoria.

Nothing like paying for cold pizza after a 2 hour wait.
They did give me half off for the long wait. Still not worth it.
Just reheated in the oven and it taste like it was made a week ago!
#hangry

Worst pizza hut… Waited and waited for our order after I paid the girl she said our order will be out shortly. 15 minutes later she asks me what my order was and it turns out my order had been ready, so now it’s cold pizza and wings.

worst pizza hut ever!
they’re lucky its a franchise company or else they would of been
gone along time ago.
1. ordered pizza paid with a card
2. 1 hour later decided to call to follow up
3. driver was lost
4. 15 min of trying to explain to the driver my apartment location
5. aggreed to just go pick up the darn thing
then i roll up, try to hop out and pick up quickly and the worker goes
$ 3 some change, we gave you a discount :)
uh hello? i paid with a card, and then shes goes on about having to cancel
a delivery and resubmit it for a pickup.
no women i hopped into my car to find the driver and didnt even bring my wallet.
wanted to just give up on the damn thing by then.

Wow! Ive had my share of some good and some bad experiences going to pizza hut in the past, and never compelled to write a review till now. This particular pizza hut, was extremely helpful and very accomdating to my every need. The manager Rick, was very kind and understanding to what had happened to my order from the night before. So the night before i had ordered 3 boxes of pizzas for my nieces birthday and had specifically wanted all stuff crust, but instead i got thin crust. So the next day i had called and mentioned what happened to my order being wrong and so he had me come in and apologized to me and had made me 3 boxes of pizzas with all 3 being stuff crust all accomodated for and on the house. I know people make mistakes and i know it was an honest mistake, but the manager Rick displayed true customer service skills and truly went above and beyond for me even though i know he didn’t have too. I will definitely be back and definitely be recommnding this location in particular to my friends and family to go get their pizzas. Thanks Rick!

People are rude here 0 stars if possible… Was gonna order here but not anymore
Just absolutely horrible people… Was in the parking lot and some guy scaring me and stuff telling u to get out…
The rudeness is too real…

I ordered a pizza and fries and for the price I paid I could’ve just made it all myself if I wanted it to look that crappy. I ordered WAFFLE fries and instead I received regular fries. I ordered spinach on my pizza and they literally just tossed it on top of the pizza after it came out of the oven. Horrible. Just horrible.

Yesterday night, with my two children went to this store at night, they took way more then 15 min as they said, people who ordered after me got before me.
I ORDRED VEGGEI PIZZA AND ONE WITH PINEAPPLE, SPINACH, OLIVES AND ONIONS AND AFTER TELLING SPECIFICALLY I AM VEGETARIAN THEY ADDED CHICKEN IN IT. I realized only after I reach home far away to Duarte and it was past 10 at night.
Bad service and screwing up orders…

What’s hungry was looking forward to having the new twisted crust pizza as seen on TV order from this place again since it is the closest one or the only one that delivers to my area pizza came as expected messed up dry didn’t taste good call the restaurant to rectify the situation they pretty much told me no they can’t do anything this is what you expect from a place that only has two stars on Unilocal or somewhere else people would not recommend to order from here

the cheese crust pizza is my and boyfriend ‘s favourate. i still remember in the show Seinfield Jerry misunderstood his girl friend cheated with his cousin. when Jerry wants to cheer his girl up. He always say: do you want some pizza? LOL
in my country i never figure out why people like eating pizza just some stuff on the bread. but my opinion totally be changed since i eat the cheese crust pizza. i tried the Mr. Pizza as well but Pizza Hut ‘s cheese crust is the best of the best. i really like it. now i am on my way to pick up my cheese
you want some pizza? lol

Great Pizzas and Friendly Service!

Order you pizza online for pick up! the deals are a LOT CHEAPER AND BETTER!
Got online deal for 2 medium, 2 topping pizza for $ 6.99 each.
Really small pizza place in the same plaza as Popeyes Chicken on Atlantic Blvd. Parking can be limited if it is crowded. They have shared parking lot with Popeyes Chicken.

It’s Pizza Hut, what can I really say. I’m a big pizza fan, and Alhambra has a pizza availability problem. for delivery anyway. Went with Pizza Hut, because Jay’s closes at 10pm on a Friday. (ah, hem no comment) had the meat lovers, they said it’d be there in 40minutes, it arrived in 30. That is all.

I would NOT give a star if I could. Waited literally 20 minutes for a single plate pasta when there was literally NO ONE ELSE waiting for their food. What got me even pissed is the fact that my food was already ready to go but the manager named Matthew was too busy chatting with his friend that he completely ignored the fact that I was still waiting for my food out in the cold. So much for being a manager. Worst customer service yet.
I DO NOT suggest ANYONE to come here for Pizza Hut.

If this is location. Across from the in n out this Location was the worst Hispanic girl working there was a straight bitch. I got the 20 dollar box we didn’t want the bred sticks we wanted the cinnamon ones instead which is No problem anywhere els but she refused to do so which already pissed me off then I paid her cash and forgot to collect my change and instead of handing it to me she juts sat it on the country with out saying anythig which was highly rude I even thanked her 2 times with a smile ad she ignored me. I will never return to this location ever again highly rude

I have ordered delivery from here and although it was better than what I thought, it wasn’t the best.
I got a personal pan pepperoni pizza and some wings. I am pretty picky about my wings so I wasn’t impressed with these.
The pizza was mediocre.
What this place has going for it is that it is cheap.

This is a really nasty place … and when I say nasty I mean everything: the food, the service, the attitude … everything
We ordered pizza for delivery on Wednesday, and even though this location is about 5 minutes in driving, we received our pizza over one hour later! We called the store and a Hispanic lady answered the phone. When I told her that I ordered about an hour ago, she said well you ordered about 50 minutes ago and we usually deliver the pizzas in about 45 minutes from the order made. So it is late but not that LATE!!!
Seriously. Come on … Does she mean it? I live around 3 miles from her store and they’re nearly an hour late and she says it is not that late … A very weird answer and service …
Don’t bother yourself with them

This is my 3^rd review ever written. I wish there was no stars but I have to rate it. Well anyways, my boyfriend wanted some Pizza Hut and we went.
We came as a walk in and there were 7 employees just sitting behind the counter. talking and chit chatting and the cashier was eating an apple while talking to us and taking our order! Like really who does that? She kinda hid it but still. You don’t do that to customers. I find that really disrespectful rude & unprofessional. And then we waited for 15 mins for our order and I ended up buying a soda separate, and then the cashier was talking to a team member and whispered he was a «dumbass» cuz he was doing something wrong. like seriously again 2 times in a row that was so inappropriate. Never coming back here. The food was okay but not worth our money. The pizza we ordered the 20.00 deal and the bread sticks were really hard and the pizza was a little greasy. We also got the hot wings and to me it wasn’t fully cooked cuz I saw a little red in it. So I will not be coming back here.