Quality Printing & Graphics

I was hesitated about this place bc of the reviews… I decided to go and check it out anyways. The service was good. very attentive. They have huge selection of invitations… with that being said we picked our design. It only took them less than two weeks to be done.wow.!! Quality of the invitation is outstanding. love love our invitation and the price was cheap for the quality!!! Highly recommend!!!

I haven’t order my invites yet, but so far the people that work in here are nice and compliant. I don’t see why they are getting such a bad rep… They’ve answered all my questions, so until I get my invites, a 5 star for their service…

As we were shopping around for Asian invitations, we could never figure out what time this store opened. Since Alhambra is our backyard, we tried going/​driving by on weekends and certain weeknights to no avail. While my then fiancé and my mother were finally able to go visit the store, they could not even get a straight answer on when they opened/​closed for business. They got two different answers.
When we were finally able to lock them down (mind you, we were set on working with them due to a recommendation), they were not very accommodating or friendly. Also, their selections weren’t impressive. We then decided to take our business elsewhere because chasing a less than satisfactory business was not worth our time. Good thing we did find a solution. Save yourself some time and just go to The Card Station on Las Tunas.

I would highly suggest you go elsewhere for your printing needs! We came here to order 310 wedding invitations. Eva was initially very nice and helpful, giving us a very decent price for what we wanted … but I suppose that was to rope us in because after we placed our order, it was an entirely different story. First we had requested for the invitations to be done within 2 weeks. We called at the end of 2 weeks to see how they were coming along, to which Eva then told us that they haven’t been printed yet because there was an issue with the cover to the invites … the manufacturer no longer made the one we wanted. She offered us the same design but it was a cheaper quality. She then wanted us to pay the SAME price for the cheaper material which was absurd! After much haggling, she agreed to take just 10% off. When we finally got the invitations and brought them home, my mom counted them and realized we were missing 10. She called the store immediately and had a nasty confrontation with Eva who insisted that WE were trying to scam her out of 10 cards! Really!!! For 10 cards?!
2 words of advice:
1) DO NOT GO HERE!
2) If you do, then make sure to count EVERYTHING before stepping foot out the door because they will not give it to you after.

DO NOT COME HERE! RUDE AND ILLITERATE.
I’m really disgusted by this place. They honestly do business like communist style. My sister ordered her wedding invitations here. We counted the invitations there and we’ve received the amount of invitations ordered however when we got home we’ve noticed that they’ve shorted us 100 pcs of the strings to hold the invitations together. We’ve gone back and tried to ask for the shorted strings and they refused to give it to us. I called in today to reason with the idiot guy that works there and he was rude and illiterate. I will report them to the better business bureau. It’s not right for them to cheat people like this.

I just ordered my invitations from this place. We saw this place near where we live so we just ordered from them because they were local and there weren’t too many reviews for printers who do Chinese invites and it’s not like this is a type of business I order from frequently and thought how can they go wrong!
I have been working with Eva. When we were ordering the invitations, her service was satisfactory.
We ordered on a Monday and she said that she would email the draft on Friday. Never got an email on Friday, then called on Monday and she said she would have it for us on Tuesday. Called Tuesday afternoon and she said she would have it for us within an hour. An hour and a half passed and we called again and she told us to come in for a hard copy. We come in and she acts like she has to leave asap. WTF!!!
We get the hard copy but still want an email so we told her we still wanted her to email it to us right then. She said she would email it to us, but we stayed and made sure we saw her email it to us before she left.
It’s ok if she was behind schedule or needed more time, but she just kept giving us the run around and didn’t keep her word on when the draft would be ready (3 times). Each time we called she would give us a new date/​time for the draft and then said «ok bye» and hung up real quickly.
I have yet to receive the actual invitations I ordered and also have to go through finalizing the invite for printing (need to change the font, etc). I’m hoping it’ll be okay but at this point, I think I’ll have to beat everything out of her.
I’ll update after the process is over.
Update: 3−6−09
After finalizing the invitation, it was pretty much smooth sailing, but I think that is because we delt with Peter from that point. Peter was really nice and knowledgeable about printing invitations (more so than Eva). He should us examples when we weren’t sure about the formality of wedding invitations. We spoke with him on a Saturday to prepare the order for mass printing. He told us the order would be complete the following Saturday, however, he completed the order on Thursday and was very nice to call us to let us know that it was ready ahead of schedule! When we went to pick up the invitations, he was really nice and showed us how to put it together.
In summary, I would give the experience of dealing with Eva one star and the experience with Peter four stars. I would say my invites came out nice and they cost about $ 1 each.
My recommendation, is to try to deal with Peter and not Eva when ordering. If you have to deal with Eva, working with her on the phone is difficult (for me at least), you’ll probably have to make trips to the shop in order to get her to revise the invitation and double check the text a few times before finalzing for printing, she seems quite lazy.