GameStop

Over priced games and trade value is a rip off. Everytime I walk in I get rushed with a guy and his pad around his arm asking for my info to tell me to sign up for there procard. (Which is a ripoff) Just really poor customer service and just trying to sell you things you don’t need.
Better off going to play trade. Way better. Better selection, better prices. Better trades

So I went in on my birthday yesterday August 9 bought a play station 4, 2 games, and a 3 month play station plus membership. I would recommend everyone that go in re assure everything is correct because 1^st the cashier Tried charging us an extra 100 $ for tax when I noticed I told her and she had accidentally put on the warranty through GameStop but changed it after I noticed next I get home to find out she did not put the membership in the bag but gave me a rewards card for GameStop instead which irritated me. When I called I received no answer and when I showed up they were closed. Would not recommend coming here and if you do make sure to price check everything and make sure you received everything you pay for because I didn’t.

I must say I had a great experience at this particular game stop ! There was a very kind and welcoming girl that worked there, She mentioned she was the manager and i thought to myself wow ! If she is this engaged with the Customers as she is opening up the store ! Than she must really enjoy what she does, out of all the times I have walked into a game stop i have never walked out wowed with the service that was provided. I give the place 5 stars for the amazing customer service and walking out with all the things I needed even something’s I didn’t even know I needed!
Thank you very much mystery manager lady!

Don’t ever buy a new game from here, especially the ones that come with downloadable content. I recently bought Dragon Age Inquisition. they open the game from the unopened package, take the CD out, then place the casing on the floor. When u ask for the game, they place the CD back in the case and reseal it. Well when I got started playing the game I had downloadable content so I inputted the code and the code was already used! I called the store and told them they either sold me a used game and said it was new or they used the code. Of course the idiots didn’t know what to say and they just gave me the Microsoft customer service #. Wtf u idiots this is an EA game… That’s what I get from buying from GameStop and you wonder why everyone hates this business…

The game stop walking distance from Aliso Viejo, Cal. is close by me & the selection is all ways in stock used & new games.
Any fans love playing all types of games. Add me on here & all so instant message me on Yahoo– Y I M– face book @

Cool store chock full of games, pre-​owned electronics and more. Used iPods are in store and they guarantee them. There’s also a lot of pre-​owned games and they buy games, iPods, and other devices. Walk around the store and you’ll probably find something you want, either new or pre-​owned.
The store is a small one, close to the UPS Store, Starbucks, and Target. Parking is easy to find. Sometimes the lot gets a little busy around the GameStop. In these times, I park closer to Target and walk. Walking helps out with the Unilocal-​ing. Some of my Unilocal reviews have resulted in added pounds, lol. So it’s good to walk a little, or a lot.
I am not sure if this is the best place to sell your games and electronics. It might be good; I just haven’t tried it. They have a good stock of used games at times. New games are usually in abundant supply. Unless, of course, they are popular games that have just been released. This location is worth a visit, in my opinion.

I hate it I bought my son a playstation and then when I brought it home I didn’t work it was a rip off then they said we would gwt a 30 day full refund and we brought the receipt and they didn’t so then I left.

I bought a game for my brother for Christmas. Long story short, the game wasn’t in the box. So the day after Christmas my brother had to drive all the way the fuck down (over 45 miles) to bring the receipt and meet me at this Gamestop. I called ahead of time and manager told me to bring it in for an exchange, but that manager had already gone home by the time we got there.
The douche that helped us kept making stupid comments in an attempt to insinuate that we were lying and trying to get a fresh copy of a game that I myself had already owned for a year. Not only did his comments reveal what he thought about the situations but they did not even make any fucking sense. He kept repeating things like «Weird, the inventory was spot on.»
Let me clue you in to how registers work, Chucklefuck. You scan the item and accept a form tender as pay, once the receipt prints the item is automatically subtracted from your inventory. That has basically been the way they work since before your dumbass was born, so I have no clue how the fuck you’ve reached a manager position without ever figuring this out. As a customer, I should also not have to explain to you that you guys do not take the disc out of the box and scan it when you sell it, you scan the box… which we had… So how the actual fuck is the inventory relevant when you’re looking at a receipt from the day before? A RECEIPT! We didn’t come in because my card wasn’t charged, we came in because the fucking disc was missing, you fucking dipshit.
They’re the ones that fucked up, we’re the ones that had to make a trip back for them to fix it, yet, while offering no apology, he acts like I rummaged through his panty drawer and threw out his tanpons instead.
— To ensure a crappy customer service was instead a shitty customer service experience, the stupid little dingbat that rung us up the day before walks up and says word for word «Hi, I’m the one that rung you up yesterday. It was sealed.» Make no mistake, the little bitch did not in any way inspect the box, she just put it in a bag and we took it. But she felt it necessary to walk up and spit on our situation instead of.. . you know… apologizing for not fucking checking?
This happened a while ago and I’m late on writing this, but I just bought a bunch of games from Target and figured Gamestop may want to know (if they care) why I’m never giving them another dime.

Honestly a really good vendor. This gamestop has always had good costumer service. I’ve gone in a few times only knowing a vague idea of what type of game I wanted, and they’ve been able to help me pick out a game that matches my requirements. Most of the time their employees are very friendly and knowledgeable, a few are even chatty. Overall really solid. A+

Very rude and doesn’t seem to to know much at all

This Gamestop isn’t the one closest to my house or one I usually pass, but I really wanted to pick up Assassin’s Creed III on the way home from dinner and saw this place on the corner of the street. I pulled in with my girlfriend to just buy the game and go home. As soon as I walked in both workers greeted us and asked us if we wanted any help. This hasn’t happened at any of the other 10+ gamestops I’ve been to. I told them I wanted ACIII for the PS3 and he pulled it right out. He didn’t pressure me for a rewards card like the other stores, just asked me if I needed anything else and sent us on our way. He also answered my girlfriends questions about iPod pricing without a snicker or a sneer, I like that.

So this store has plenty of selection if video games and video game accessories the only problem is how small the store is on a very busy holiday season… during those days the store is packed and the line is out the door also they never have enough computers working so only one computer will be working
Other than that this place is ok not a great location but still not too shabby

Not as good as other Gamestops I’ve visited. The selection of games isn’t very good, and one of the games we picked out wasn’t even in stock, regardless of the fact that its box was displayed on the shelf with a price sticker on it (not one of the pre-​order fake boxes; this was an older game). Don’t put something on the shelf if you can’t actually sell it. Gamestops are a dime a dozen, so I see no reason to return to this one.