Zenity Spa

Came in to get a shellac manicure and hot stone pedicure. Not once did the cleavage, tatted pierced last with nasty pointy nails ever use a hot stone during the pedicure. My «shellac» nails chipped off the next day and were completely chipped of by the 3^rd day mark. I also noticed the owner constantly stopping her work with another woman to answer the phone then when she got off and the women pointed out she didn’t polish the whole nail hot upset with her. Very in professional environment and the manager is just hostile towards everyone. Would not recommend this place to anyone.

I had a shellac manicure last weekend. Not the best. Poor selection of polishes, the lady didn’t know how to do a French tip to save her life, and she was very unprofessionally dressed (cleavage — a LOT, tattoos, her nails look horrible (which I would expect better from someone who does this for a living)). I could go to a much cheaper place and get better.

My husband and I came here to get the Wine and Rose Spa package, and let me tell you. This massage was really great and it was really relaxing. I was mas by Kathy and my husband was massaged by «Detra» (Not really sure on the name sorry!). Personally Kathy was great and really got into the places that needed attention.
I will definitely come back to this place when we need some pampering or just to relieve some stress.

I got a shellac manicure last week and the lady did an excellent job. I will be back.

Limited staff and services. Owners are a couple — with the husband being very courteous, but his wife is — not. Good massage and nail service but occasionally the environment is not relaxing.

I gave myself an early mother’s day gift to get a massage and facial. The ambiance is quite different from other places that I have been. It’s small and intimate, which is a plus for me. The staff was very nice and I LOVED my massage and facial. The massage was the perfect pressure, and she worked out some knots that were bothering me for a couple of weeks. I felt like a wet noodle. My facial was AWESOME! There were so many scents that smelled so good, I wanted to lick my skin (but I didnt). My skin was super soft and glowing when she finished and I couldn’t stop touching it! The only down side is that they did not answer the phone when I first called, so I left a message and they called they next day. We played phone tag for a little bit, but eventually worked it out. Overall I enjoyed myself and will be back.

I had a previous experience of them losing my booking time but decided to give them another chance since I had purchased a Unilocal deal.
I had a great facial. She was great at extracting all of the build up on the face that occurs over time. This is a good, basic spa. You’re not going to find a steam room or cucumber water, but it does the job.

I almost bought a groupon for a shellac manicure… luckily I called first. They informed me that they would only accept this groupon on Saturdays if you pay full price for a pedicure as well. I feel like they should earn your business by doing a good job on the service you bought with groupon instead of making you pay full price for another service. Not to mention I looked at the pricing online and feel like their full price services are over priced!

I really had a great experience here. If you want to go to some factory like place that has 50 workers at a time and gets you in and out then DO THAT.
This is the kind of place you go spend a leisurely afternoon getting a mani pedi and btw the best mani pedi of my life.
It’s also a small business locally owned by a woman and those are the types of places I’m proud to support.

I came here for the first time with my sister and cousin so my cousin could have a prenatal pedicure. I got a copper bowl pedicure as well but it lasted maybe 20 minutes and seemed about the same as dipping my feet in the bath tub at home and doing a quick paint job myself.
Fast forward a couple months, booked massages with my step mom for a staycation. I didn’t feel comfortable at all. She did not introduce herself or ask problem areas or really explain anything. She left several times during the massage and whatever music was playing also kept skipping or turning off or something because she had issues getting it to work the entire time. It was frustrating to hear everything going on in the next room, in the lobby etc. But it did however cement the fact that my stepmoms massage was going nothing like mine was!
Don’t ask why but I gave them one more try in need of a wax before wearing a bikini. I asked for a full Brazilian. Waxes are painful enough but I feel like I was pretty much tortured. She gave me some numbing spray and instructed me to spray down there while she waited outside. She seemed uncomfortable and flustered– not something you want when you are half naked. The wax was so hot and I don’t even think it was the appropriate kind. Needless to say she didn’t get all the hair and just sort of waxed random places. I was left bleeding and with ingrown hair for weeks. Also there was all kinds of paper from the table stuck down there to wax, on my legs and butt area that were painful to remove. Oh she did hand me a bottle of aloe vera gel (kind sold next to sun screen) and some regular lotion (jergens or something along those lines) to get the excess wax off myself.
All in all way over priced for the quality of service and staff as a whole does not seem professional or trained. It looks nice when you walk in but it soon falls short.

Never again. I made an appointment in January for vacation. When the day of my appointment arrived, the Spa did not have me scheduled. They had mixed up the days. I decided to give the benefit of doubt since I had a gift certificate. I arrived for my scheduled appointment only to find the spa closed.
I called to cancel my appointment and get a refund for my gift certificate. I was not given an apology, only told to come back, they were now open. When I expressed my frustration, still no apology. Just the door was always open (even with a sign on the door saying we are closed and won’t be back until 15 minutes AFTER my appointment time.) I have no desire to go to a place that can’t keep their schedule or expresses concern for their error. Bad business.

How this place has more than 3 stars is beyond me. They squeeze as many people in on a weekend as possible, even double booking appointments and just hoping it all works out somehow! They boast ORGANIC products, but they are mostly from the dollar store. No lie, ask to see what they use or sneak a peek. It’s a 3 ring circus over there. Don’t even think about having a session while one of their «parties» are going on, it can get wayyyy to loud.

I got a 60 minute deep tissue massage. It felt too short, even though she utilized the whole hour, so if I go again I will get the 90 minute massage.
The lady I had was good. I had a lot of knots/​trigger spots in my neck and shoulders due to stress/​anxiety from work and life in general. My neck and shoulders were very tense and in a lot of pain. The lady did a whole body, deep massage, but did an especially good job focusing on my problem areas. She also did really, really good on my arms, scalp, ears, and forehead. FELT SO GOOD. On my problem areas, she put a lot of constant pressure to get all the knots out. She would push down hard to loosen the knots while pulling my neck the other direction to stretch my adhesions out. It was painful, but with deep tissue massages on problem areas, no pain equals no gain. I was still sore after the massage. I got the massage on a Saturday, and now I’m back at work on Monday and it feels so much less painful.
This place is cheaper than a hotel/​department store/​high-​end spa, but the décor makes it obvious why. The high scale places have a much better ambiance, while this place looks a little cheap, but the quality of massage seems on par, but to me environment is important, and this place looked a little on the cheap, yet acceptable, end. Looks to be family owned.
The room I was in was comfortable, but the walls are like those sliding doors you see in Asian movie houses that are literally paper thin, so you could year people talking in the lobby or other rooms preparing their equipment or whatnot, but not too many people were there when I was there, so if it were more busy, I’m sure it would have been louder.
I also like how I was able to schedule a same day appointment. The people were nice. My masseuse was a sweet girl and very nice and made me feel VERY comfortable.
The main goal of my appointment was to get rid or lessen my neck and shoulder pain. It didn’t get rid of it, but it lessened it considerably, that’s why I rated four stars. Also, because this was my first experience, and it left such a good impression that I now feel massages are an absolute, once a month necessity, since now I know how helpful and stress relieving they are, thanks to this place.
I took away one star because since I now think it’s important to get massages monthly, I still don’t think this place is where I will get a membership. It was an awesome first experience, but I will keep looking elsewhere for a perfect place that will fit all my needs (price, environment, etc.) to be a regular at.
I also took off one star because the bathroom had no toilet paper or paper towels! There was only an empty paper towel dispenser and two empty cardboard toilet rolls. A small flaw, but it was kind of inconvenient and annoying, especially since this place is a spa. I would think little details like that about hygiene wouldn’t be ignored. A little unprofessional.
Overall, good and positive experience! Very satisfied, just the little things made a difference. If you’re not as picky as me, and just want a good, comfortable massage without possibly having to deal with snobby, high-​end people, this place is perfect for you.

It’s been a while since I was there; I wish I had written a review right after my visit. I had a mani/​pedi, neither of which I had ever had before. You do hear a lot about sanitation and cleanliness, so I was glad to hear that foot soaks are done in a copper bowl rather than the tubing system I hear other pedi places have. I really don’t have a huge desire to have one again (I’d rather spend my money on other things), but if I did want another one, I’d probably come back. I’m not a germaphobe by any means, but it makes sense to not have your feet in a possibly moldy environment. The lady who did my nails was friendly and knowledgeable; I was perfectly happy.

I personally love the quiet, small, and by appointment only establishment. They’ve been renovating their place for a while and each time I go in another peaceful element is added.
I personally don’t mind at all when they leave the room during wraps, facials, and any other service I’ve had. It gives me a moment to zone out and not worry about snoring in their face. I don’t see why the other reviewers think this is such a biggie.
The prices are fair, I feel comfortable, and soothed. I definitely recommend people give them a try!

Although I appreciate being fit into their massage schedule same-​day, my experience was not very good.
I will preface my review by stating that some massage therapists are not a good fit for some people, and maybe that is the case with the person who performed my massage.
As a massage therapist myself, I am fully knowledgable of massage techniques, what a basic massage should feel like, and the whole massage process in general. Unfortunately, my therapist (whom I cannot name because she never introduced herself) was either fresh out of massage school or has become burned out.
Her techniques were lazily done, she did not use her body to apply pressure, but rather her arms and hands (massage therapists know what I mean). While supine, I caught her several times yawning and looking super bored while massaging my legs. My arms were never taken off of the table, which not only limits the work that can be done on my arms and hands, but also (while prone) back and neck work. How can you properly massage my upper back if my muscles are not spread out by having my arms hanging off of the table (standard positioning)?
Her pin and stretch, kneading, and forearm techniques need a lot of work. If this massage had not been a gift, I would have stopped the massage the first 10 minutes. This was the worst massage I have ever received. The pressure was way too light, despite asking for deep. It was as if I had requested her to lightly rub massage oil on me for an hour.
I did let the person at the front desk (don’t know her name either, as was not introduced) know about my experience and was told that this was not a deep tissue massage. That’s fine, but it wasn’t supposed to feel like this. Palpating would have been more pressure than this massage.
Again, sometimes you have to find a good match in a massage therapist. She may be a great massage therapist… for someone else.
Thank you again, Zenity Spa, for fiting me in, but I was very dissatisfied.

I went in for a massage and my mom had a wrap and facial.
My massage was great– good value and skilled therapist. However my mom wasn’t too pleased with her services. Once she was in the wrap, the facial was started right away. Something was applied to her face– she was left to let the facial stuff ‘work’. The facial was supposed to be an hour. It ended up being about 45 mins, and she was just ‘letting it work’ for about 30 minutes. Which was kind of ridiculous. She wasn’t asked what kind of facial she wanted and she felt ignored. What is the point of paying like 80 or 90 bucks for a glorified face wash.
I would recommend the massage, the wrap was fairly standard. I wouldn’t recommend the facial– you could do a better job at home with store bought cleanser.
As for the spa– it is pretty small but pleasant. The walls between treatment rooms are literally paper thin. So I could hear the rustling from the wrap three rooms away.
IMO, if you want to squeeze in an inexpensive spa service– this place is great. But if you want to be pampered or really relax and spoil yourself– this isn’t the place.

My back was in desperate need of some TLC, and I was anxious for some pampering! I booked myself a prenatal massage and facial on my day off. The massage was great though it started 10 minutes later and I was on time for my appointment. There was also a long wait for my facial after I had my massage, so I wasn’t sure I got my full 60 minutes. When I had my facial, the lady would leave the room for 5 minute windows. I think this happened twice while I was there. I did feel relaxed at the end so I was happy.

I was going to Kathy for about 2 – 3 years and was always impressed, Kathy is great with facials, a fun person to talk to, focusses on your concerns and gets the job done and done well.
The one thing that bothered me was that almost every time she would put a mask or any kind of treatment cream on my face she’ll tell me I need to let it sit a bit, which is fine but she will walk out the room and sometimes doesn’t come back for over 5 minutes. I’m not sure what she’s doing outside of the room maybe she’s busy since she’s also the owner, but i felt like I paid good money and also always tipped over 20% for maybe 60−70% of her attention. It started bothering me so much that every time i went in I let her know I have to be out of the salon in an hour so that maybe she wont take so long letting the products «sit», and also hold onto my phone during the facial so I will use it while she’s gone.
like I said her facials are done well overall (especially extractions if you have black/​white heads) but I dont really get any kind of face or neck massages when i’m there so I wouldn’t say you’d be paying money to be «pampered»
Of course after I tried other places was when I realized how neglected I was at Zenity Spa :/​, everywhere I had went after Kathy had stayed in the room with me the whole hour and include some kind of face/​neck massage, even shoulders.
I love kathy but would only recommend if you want great clean skin without the pampering and not mind waiting while your tech leaves the room 3 – 5 times a visit.

Locally owned spa in Allen. It is kind of hidden in a strip mall where you cannot see it from the road. It is not one of those overly fancy spas where they spent big bucks on the interior, but in turn, her prices are so much lower than most places.
I had a facial, and my skin feels amazing! All organic products were used, and I feel great! I will be back.