Buried Treasures

Came in here after trying two other local shops for flavored rolling papers. One of the other stores told me to try here as they have more product then some other stores tend to have on hand. I didn’t end up buying any wraps as I thought they were over priced. 3 bucks a pack where as I bought ten online for $ 13 shipped, same quantity and brand as sold in store. But I did end up buying my dad a pretty cool fedora hat and some inscent sticks and cones. Staff was very friendly. They have some pretty cool things there such as posters and frames.

Big fan of this place; I don’t make it in often anymore, but it’s hard not to buy anything when I do based on how great the staff always is to me. *****

Forgot to write a scathing review of my past experience. This happened over a year back and MAY not reflect what this store is like presently. Went in to purchase glass for my ROOR, and was browsing the selections. Made the briefest of eye contact with one of the employees and he gets in my face immediately, saying if you make eye contact with someone, it’s polite to say hello. Agreed. But stated in such a way I’m not going to bother. Try to walk out and he’s still on some bullsh*t. So I, against my better judgment, play right into his hands and exchange a couple words. We rage for a little bit in store, then I turn around and walk away. He proceeds to follow me out the door ready to throw down. All the while, I can hear the other employees, not trying to contain his behavior, but egg him on. Considering the nature of the store, it won’t take many guesses to the state of mind I was in. Not wanting to throw down, I forget about it and just calmly walk away. Tightly wound for employees of a head shop if you ask me. Just thought future shoppers might want to get a glimpse of the caliber of possible employees.

Genuinely awesome staff. They have a large excellent vaporizer selection. Their glass selection is also fantastic but not massive, however they seem to have a pretty high turnover. Prices are reasonable, you can probably find a lot of it cheaper online but doesn’t get much better for shops in the Boston area.
I prefer the one in Allston over the one near Fenway.

Very friendly, good selection for a such tiny place. Carry glassware I couldn’t find anywhere else.

Tried to return my defective product and the clerk said I broke it. Didn’t offer a refund and he got insulted when I tried to explain the situation. He thought I was trying to speak over him. He slid the item towards me and said «have a nice day». F this place and f that bald power trippin d-​bag.

If you need glass, this is the place to go. If your lucky enough to meet The manager Brian he can answer any questions you might have. Like any store It’s rear that I find an employee at a smoke shop that has as much knowledge as me, if not more, about the products I’m seeking. There enthusiasm and good nature make this store a pleasure to be in. I am there weekly and recommend you all Do the same! Brian and Maura keep up the good work!!!

Alright Brian, Please listen to this and don’t take this as an attack. I, like so many others have tried to come back and support you again and again. I had an experience a few days back and I have been trying to figure out what the response is.
Sadly I have decided that I will make every effort to not go to your store unless major things change. And luckily since its your store, you can do what ever you want. Keep running it this way, but I fear that will only lead to you going out of business, or at least have a shrinking sales base
I have seen you rip apart Unilocal reviewers in your store, as well as customers that just walked out. But that said, You are in a retail business and I have seen you and your employees treat people in the store as if you are pissed and irritated that they came into the store and god forbid they ask a question.
ANOTHER THING — You can charge what ever you want, But your prices are 2 – 3 times what other local stores charge and 3 – 4 times higher that online retailers.
do what ever you want, but be willing to negotiate or change your business model, Getting pissed at people that questions prices is just going to give you an ulcer,
I have also been treated very well by all your employees at times
AND on the flip side, I have been treated like absolute sh-​t by everyone there, including being dismissed by you after asking you a questions, I have watched the younger blond woman treat people like idiots and speak so condescendingly it was painful, The middle aged black gentleman as been in fits of Rage when I have been in the store, I asked him a question about some tobacco and he looked at me like he wanted to punch me or throw something across the room
TOO MANY OF YOUR EMPLOYEES TREAT CUSTOMERS LIKE IRRITATING INCONVENIENCES .
Maybe someday you will realize that ALL these review are not just «crazy» people, this is honest feedback, you are your employees have fostered this terrible environment in the store and sadly I will not be back, I will drive 30 miles before coming back im sorry to say. Perhaps you feel that you will have an endless supply of new college kids to buy from you, But over time I’m not sure that will happen.
good luck I really want a good independent store like your to succeed but this is not the way to do it. Change is an inevitable part of business If you want to run a store like the internet doesn’t exist and act as if people don’t know the actual pricing of items that’s fine. But those are decisions that can close a store in the long run
best

Tiny spot, large glass selection. They lose a star bc I was inside with 2 friends and nobody offered us assistance. I was by the incense for a while and I had questions. My friend looked at something and wondered out loud if they had her size, no response… Whatever. Maybe if we were buying glass, they would care more?
Regardless, they have a great selection of incense and glass. They have SOME clothing, but a very odd selection. I wish they had more items like grateful dead and bob marley tie dye t-​shirts… But they do have some bajas priced very well! $ 25 and good quality! Their hat selection is kinda weak too, I wouldnt buy a tomhat here if I had chatty dreads. but I would probably buy my glass here, so 4 stars it is!

This is where you should go if you want to be alienated and treated like a thief. ALL of the staff, save for Brian the owner, were so incredibly rude and standoffish at every turn I ended up leaving without anything. All my friend did was to ask the opinion of the counter person about their favorite type of papers. This lead to some very curt words from the blonde girl at the counter and the rest of the time we were there they sneered at us and followed us around the shop like we were common criminals.
The price on their glass is ABSURD, and I though sugar daddy’s was bad. They are selling glass you can find at Green side up for ALMOST DOUBLE the price.
I refuse to step foot in this place again (the symphony store is almost the same, save in a smaller venue.) until they can find some knowledgeable staff who won’t become indignant when you dare to interrupt their phone conversations to try and give them your money.

I’m not sure why all the reviews below say they treat you like a person that’s going to steal. There were two dudes in there, super chill… No one acted weird. I actually went in there to buy inscense and a burner and it was a successful trip. They had a pretty big assortment of inscense and a bunch of other cool shit. I could spend so much money in here if I actually let myself.

This place sucks and the people who work here are even worst. They automatically assume you’re a drug addict thief and treat you as such. I asked for some Bizzarro or K2 and they acted like they were selling me fucking meth. Hello genius, it’s legal. On top of that, all of their shit is ridiculously over priced. Yeah, this place sucks.

After hearing many of the mixed reviews, I decided to give Buried Treasures a shot. I thought that the poor reviews may have been due to the attitude of the reviewer, and gave Buried Treasures the benefit of the doubt. Huge mistake.
In the interest of keeping things brief, I went in, purchased a nice piece, and had a terrific experience. Very kind gentleman helped me out, transaction went smoothly. Calculations that he did in his head regarding the price of the piece seemed a bit shaky, but other than that things seemed to have gone well.
Next morning, after checking my credit card statement, come to find out that I had been charged $ 100 more than what the piece actually should cost. Went in to resolve the issue, and the same gentleman let me know that the higher price was the actual price of the piece. Without getting technical, I know the price of the piece. It isn’t specific to any local blower, and is sold in many shops nationwide. There is NO WAY in hell the piece actually cost the price that he quoted me.
I had a strong feeling that he attempted to grossly overcharge me, and pocket the difference. I immediately asked for a full refund on the piece, and the gentleman let me know that typically they don’t do refunds. I directed him to the return policy on the website, and he quickly changed pace, and let me know that he could do store credit only. When I redirected him to the «full refund» policy stated online, he asked me «if I really needed the money right now.» What sort of question is that? Unprofessional, to say the least.
After a bit of dialogue and visible frustration on his part, I received a full refund. I’m sure he wasn’t too pleased that he wouldn’t be getting his $ 100 «commission» on a piece that should have cost less than two-​thirds that amount.
Please, avoid this place at all costs. There may be a few honest salespeople, but — based on my experience — I couldn’t recommend this store in good faith.
Support local glassblowers; avoid Buried Treasures!

We stopped in after dinner on a Friday night. The staff could not have been more helpful and friendly. The middle aged bald dude helped us find exactly what we needed. No question that bad reviews here come from those with bad attitude.

Lets cut to the chase. This place would be much better if the black gentleman didn’t assume that everyone coming into the store is a thief.
Be warned, ask to look at a higher end glass piece from any of the cases and get treated like a criminal.
Not cool.
Selection is great, service could be much better.

Friendly service. Check. Good selection of various products. Check. Good prices. Check. There ya go. A trifecta of everything one should be looking for in a tobacco shop. The people who work there aren’t pushy at all (so long as you’re not a moron and know what to ask for). I happened to be the only one in the store and had the full attention of both employees. One of them could have just dumped me on the other and read a magazine or something, but they were both active listeners, super helpful, and even willing to cut deals.
Would definitely recommend this place to anyone who appreciates a good tobacco shop.

Please don’t come in here stoned, talking about how you just smoked weed, and try to impress the people that work here — its bad enough that the city gives this place a hard time for no reason — there are amazing people that work here who make a tremendous effort to work with their customers on picking the right products. I saw one girl literally work with my friend for 20 minutes on picking the right water pipe and its accessories, and she was beyond knowledgeable on the entire subject matter and flawlessly friendly, chill, and professional. As a business owner, I wish I had employees like this working for me, serving my customers — I would be a rich man.

I adopted my first hookah at Buried Treasures; his name was Jafar and he was great. I recently gifted him to my college roommate who I knew would put him to more use than me. Along with Jafar, some of my other purchases include my butane lighter, shisha and coals.
I’ve never had a bad experience at this place and the guy who runs the store, Brian, has always been super helpful. He knows his stuff and has always been nice and accommodating to me and my friends.
Some things they sell are water pipes, hookahs, a wide variety of shisha, coals, black lights, incense (I’m obsessed with the musk one!), hippie gear (haha, I really don’t know how else to explain their clothing), posters (including the classic Bob Marley ones), grinders, and a bunch of other neat stuff.
Very Allston-​esque store and I mean that in the best way possible, haha.

The bottom line here for me is the service.
I dont get whats going on but i never have any problems with any of the people that work there.
And also the fact that the stuff is incredible and the best i have seen anywhere.
Theres stuff in this store that you cant find anywhere but Buried Treasures and no im not paid or otherwise associated with the business. Just a customer who isnt getting.
Why all the complaints!
Whats really goin on ?
UPDATE!; _​_​_​_​ONE STAR!
WOW Did i find out whats really going on!
Bryan or Brian however his name is spelled… Is nice if he wants to screw you.(Yeah Sex.) Hes especially sweet if your pretty (like ME).But when he realized there was no chance for him he went MANIC on me… For mentioning i could get my cartridges for a hundred dollars cheaper ONLINE!
His thought on this is that if your buying online than you don’t need to come back to the store… Really What an Asshole!!! An asshole that cant take competition or the truth! So go ahead try mentioning ONLINE and see how fast he throws you out of the store. And if he don’t throw you out watch his face when you mention ONLINE … It’ll turn RED! ~COMPETITION KILLS HIM !
What a LOSER! This place is run like one big drug deal when he is in charge of the scene… Its a shame that nice dog on Family Guy is named Bryan. But the cool black guy will keep him working. Why?! Because bryan lives in the store.
All in all with the exception of this loser working there. Buried Treasures is a great store. Better without Bryan.Brian.Whatever!

I completely understand why this place gets so many bad reviews. Many people come into a store like this and immediately think: Well, they have equipment I can buy to smoke my illegal substances in, so that means I can talk about my illegal substance use as openly and freely as I want without a single thought on how it might affect this store! Why? Cuz I’m so high right now that I can hardly comprehend that normal people shouldn’t go around openly talking about their illegal drug use!
C’mon. No one cares what you do or what you smoke or what you want to buy so you can go home and get so baked and miss that other interview you already rescheduled, but a store like this gets super close surveillance from… who? You guessed it. The police. So if you think you’re doing everyone a favor and telling them not to come here? Maybe you should second guess and think about what’s going on before you point a finger.
That’s like the little kid that calls the bully a chicken and then says he got beat up for no reason after he gets a punch to the head…
Just for the record, this isn’t directed towards any reviews here or anyone on this site; I’ve just talked to a couple people who can be categorized as described above and it seems like a lot of people just simply don’t know what and what not to say in a store such as this.