FedEx Office Print & Ship Center

Great place for copies of all sorts. We had a 110 page journal with pictures resized, printed and bound. John E. worked with us to get the paper weight, the cover cardstock, the fonts, the pictures, the binding etc., to all be perfect and they were! We could not be happier with the resulting «book» and John did it while we waited (for just a few minutes).
We also printed some 8×10 photos on their do-​it-​yourself Sony printer and they were perfect as well!
Thank you, John!

Very poor attitude and service from this FedEx office location. I have had poor service here in the past and know better than to trust my packages to this group. But I had a package to ship Friday night and on the way to the REAL FedEx station I spotted an Express Truck in the FedEx Office parking lot. I stopped and stood near the truck with my package, which had a pre-​printed corporate airbill.
An associate came OUT OF THE STORE and tried to TAKE the package from me, telling me he HAD TO SCAN the package. But I know from past experience that they will NOT take a package with a battery sticker on the box. So I held on to my package and told him that I would wait for the driver. The associate explained to me that the driver would not take my package and that he had to scan it and that it was past commit time and IT WOULD NOT GO OUT TONIGHT — then he tried to take it from me again. I made it clear that I was not giving him my package and told him to go back in the store. He did go back in the store, where he and two other associates and a manager gather around, pointed me out to the driver, and had a laugh about me waiting out on the curb.
When the driver came out to the truck he asked me if this was a package going Saturday delivery, which is what he had been told by the associates inside. It was actually a package for Monday delivery and the gracious driver took my package and put it on his truck. When I told him that FedEx Office COULD NOT TAKE MY HAZMAT PACKAGE ANYWAY, he just shook his head. I found this out the hard way last year when my package sat at this location for 2 days because they accepted it but COULD NOT SHIP IT.
My package is on schedule for delivery on Monday, NO THANKS to the package handling engineers at the Windward FedEx Office. Much thanks to the Express Driver for doing the right thing and helping out a good customer.
Bottom line:
Don’t waste your time at the Windward FedEx Office. Go another 2 miles to the REAL FedEx on Morris Road — just go south on Westside Parkway and you will see if after you cross over Haynes Bridge road. There is also a FedEx Office on Old Milton that is easy to deal with.

What a disappointing experience at Windward FedEx Kinko’s this morning. Customer service from team member David B. and the assistant manager was terrible. David showed me how to use laminate machine and started my project, unfortunately he made a mistake and overlapped the pictures so I had to reprint and laminate them again. No recognition of his mistake (which I understand can happen), however then he charged me for it. I was overcharged and then denied a refund over the phone when I called and spoke with the assistant manager. I would not recommend this location for laminating or cutting services– can’t speak to their other services (and wont be trying anytime soon). Will try Staples or UPS services next time.

I have tried on two separate occasions to print at this location. Both times I had to go somewhere else because their self service ‘print & go’s were down. Today the manager, Jennifer, was extremely rude and unhelpful. When I asked for help with drop box she just threw her hands up and said ‘if it’s not working it’s not working’. Another gentleman there, who’s name I didn’t get, was very kind and tried to help me however he to was unable to get it to work.

This place is good. They have adequate staff that are familiar with the procedures in place to get your package delivered on time. They are however going through a construction phase inside the facility and the items an supplies you need to ship packages may or may not be available. I’d give it a few months before things get on the ball. Overall experience was good

This store has helped me in so many ways. Mike bends over backwards to help you. Printing, shipping, anything. He is always willing to help and has such a great a attitude. It was monsooning the other day, and what does he do? He escorts all the customers out to their car with an umbrella. THAT’S AMAZING! Everyone else here is very friendly and willing to help. This is the only place I will print and ship!

Horrible customer service from clerk and assistant manager tonight 10÷17÷13. I went in wanting to 2 items printed. I wanted a a nice heavy paper and when asked what my options were the clerk couldn’t tell me my options. Knowing that I had options because I had made copies here before I specifically asked for the book of paper options and the clerk stared at me like a deer in headlights.
Finally after 7 minutes of awkward communication we finally came to common ground and was asked to email my 2 images to them. While waiting for my email to come thru the clerk is busy helping another customer who was aggravated because he was not giving her her options of getting a package somewhere overnight. Maybe tonight was Caleb’s first night???
The assistant manager helps me once she finishes something she was doing on the computer. I’ve been here for 15 minutes at this point. I told her I wanted my images to be 4×6 printed on 8.5×11 cardstock paper. Who knows what she does on the computer for the next 10 mins as I patiently wait tapping my foot as I have been here for 20 minutes already. In the interim she goes over to another printer to realize that she had loaded the wrong paper in the copier and it had jammed up the previous order and messed up the paper. She worked on this for a good 10 minutes before she came back to my order. By now I’m just furious because I’ve been here for 30 minutes to just get 2 things printed. UGH!!! She finally comes back to me and I get checked out and something happens to the computer and she has to manually check me out! Whew what a night at the fedex! They had no sense of urgency and lacked customer service. I won’t be going back to this location. If anyone needs something quick and in a hurry I suggest the johns creek location. I don’t know her name but she placed my exact order that took 35 minutes tonight, in under 5 minutes last week.

I walked in on a Tuesday with 2 things to ship, and the man at the counter was super duper helpful He showed me the correct labels to use and the most cost effective way to send the packages, I needed one overnight as fast as possible and then one there by Friday. All together it cost about $ 50.00. I apparently was not alone in the shipping idea, when i was checking out there was quite the line behind me. I wish I would have gotten his name, but the man behind the counter was super nice and polite and helpful. A++ Customer service!

I’ve used the Fed Ex Kinkos online service and picked up at this location many times. The work has turned out with few errors/​issues but I am actually commenting because of the way the staff was acting on my last stop by. As usual I was picking up an online kinkos order (which once again came out fine). The situation, I had an unfortunate opportunity to experience, were how the Employees were talking about an apparent interviewee. I literally stood in line and listened to three Employees discuss an interview candidate right in front of me and make fun of them. The lack of professionalism was horrible. They made fun of the comments the candidate had made in the interview regarding «the fire» they had in wanting to work. It was very dissappointing, especially in these times, to here Employees berate someone who is attempting to find work and make an already difficult situation more difficult.
So to sum it up — never had a problem with the quality of work BUT will patronize elsewhere for a more professional atmosphere.

I generally try to avoid FedEx Kinko’s, but its the closest location that binds the presentations I work on. I got really great service from everybody in the shop, especially the manager who helped me out a lot. Not particularly happy about the price on printing, but overall really easy to work with and a willingness to make a deal in a pinch.

Big tip — if you are doing a print job, submit online at
if it’s a simple job. That way, you save yourself a trip to the store and pick up is much faster.
I usually make it a point to pick jobs up first thing in the morning — they are less busy at 6 AM than at 9 or 5 in the afternoon. Lines can get deep later in the day and even picking up a completed print job can take 15+ minutes.

This FedEx Kinko’s location is just west of GA 400 on Windward. Since my hubby is a cubical dweller off Windward we’re in this area a lot. I’ve gotten in the habit of coming here for printing and for mailing items via FedEx.
In terms of printing, although I haven’t shopped around for printing prices a lot I think these guys are affordably priced. My items have always been printed quickly and correctly. Turnaround times for printed materials are very reasonable as well.
For the FedEx part of the store, I’ve found they have the cheapest shipping charges. Ground shipping includes insurance and I can track my package as it travels along to its destination and that nifty feature doesn’t cost me $ 4 extra. I’ve never had a problem with a package not being delivered on time. They sell boxes and packaging materials there at the store and the markup really isn’t super high. Bonus — they provide free tape.
Would much rather come here than battle the horrible lines and high prices at the post office. This is a well run facility.