Hyatt Place Atlanta/Alpharetta/Windward Parkway

Its an OK stay. The hotel rooms have a weird layout — but the staff is friendly and the rooms are clean. Housekeeping does a nice job keeping the rooms.

I was debating between three stars and four stars then I began writing this review and understood my score in two stars. For cleanliness, service, and food quality.
One good note– rooms are big and could be beautiful and more comfortable should they been maintained properly. (Stain on carpet, dirty sofa).
The maintenance of this hotel is seriously lacking. The elevators are bitted and dirty (see picture). It’s a shame I did not take more pictures.
They are preparing for remodeling (they should state it clearly for people to know before they reserve a room), so one morning They pealed wallpapers off walls on my floor and another floor and It was left as is half pealed hanging from the wall while the whole area around it full of dust until the day after. Furniture were standing in the corridor for two days, the sofa in my room looked old, and dusty. It was also obvious that during my whole stay the housekeeping did not vacuum that sofa.
Breakfast was sub par. A few kinds of not tasty pastries, two kinds bread (white and less white) old tasting bagels, and small not tasty doughnuts. The eggs on buns every morning tasted and had the texture of something industrial, fruits had a bizarre taste and were mushy. They serve yogurt in a small bowl but every morning they ran out of yogurt and did not fill it on a timely manner. Same with the coffee, every time we had to wait for them to refill it. Not too many healthy options.
I also did not mention the horrible watery oat.
We were a big group of people staying for the whole week and everybody complained about breakfast. I saw better breakfast at cheaper hotels.
One more complaint everybody shared was about their food and drinks prices. They serve below mediocre food (mostly prepackaged), and they charge like they are the grand Hyatt hotel. My friend was charged about $ 3.5 for small simple bottle of water. Other guests from our group complained about high liqueur prices at the bar. You want to charge like a Hyatt, act like one!
Most employees at the front desk tried to give best service, but one night (Sunday ²⁄₂₈) the girl attendant was very bitter, and complained loudly to the guests asking for her help about being forced to do every thing by herself. People waiting to check in, people at the bar we all looked at her confused, almost embarrassed that we require her attention. Not cool. Later she grabbed food and set behind the wall to eat while guests are looking for someone to help them at the bar and desk area. Did I say not cool?
The fitness room is not impressive as well. It’s a tiny room with four machines.
All in all it was a disappointing experience.

Relatively clean room. The one I stayed in have some big carpet stains. Bed is okay but the A/​C and even the dorm fridge are loud. Luckily, only needed to stay for one night. They also have no change — except for 5s and 10s. I asked if I can get change for a 20 and they have no ones. Front desk should always have ones — guests ask in order to tip housekeeping! The only other Hyatt Place I stayed at is in Dublin/​Pleasanton and it’s about the same in quality.

Very nice hotel. Rooms were clean and spacious. Bed was comfy and I had a good nights sleep. Staff were very friendly and helpful, and the hotel offers a good number of amenities. The only thing I didn’t like was that I got there an hour after check in began and I had to wait an extra 15 minutes to check in because I think they were waiting on their clean rooms to appear in their system or something like that. It would have been great if I could have checked in right on arrival because I needed to freshen up and then get to the place where I was going and I didn’t have a lot of extra time to find where I was going because I had to wait to check in. Other than that, everything went fine and I would stay here again.

Beautiful, elegant yet simple. We really enjoyed our stay in this hotel. Excellent location. Outstanding customer service.

Very nice staff and clean hotel. Ask for a room away from the elevators, as they are quite loud. The staff was happy to move means the new room was quiet and well taken care of. I would recommend it.

Lol there’s a closet fellow Unilocaler, behind the mirror that you slide! Cute room, love the set up. Swivel TV moves for perfect positioning, I want one for my home! Breakfast was great, lots of eggs and different milks for the cereal… not enough pancakes but the fruit and oatmeal made up for it lol I really enjoyed this place. Let me not forget hummus tray from the hotels ²⁴⁄₇ café, soooo good it comes with peta bread, crackers, peppers, and three assortments of hummus. This will be my regular hotel for trips to Georgia!

Good breakfast. Quiet and spacious enough. Beds aren’t super comfortable and the TV is in a weird position

The staff was incredibly rude and condescending. Not helpful at all when my reservation got mixed up. Grace the night manager was threatening (she actually threatened me) and unaccommodating. Exactly what you don’t want when you are on the road away from home.

The rooms are spacious however this is the first hotel I’ve stayed in with absolutely no closet and four inches between the toilet and the bathtub, and I’m sure I’m overstating the inches. The first night here someone who stayed in a room right across from the elevator threw out a plate of food sans plate with olives, cheese and fruit and it stayed on the floor enroute to the elevator from 6pm until 3pm the next day. There is indeed a bar and the food is mediocre and overpriced and one drink with a standard shot is 9.09 which is ridiculous considering how cheap alcohol is in GA. Don’t leave anything that’s not considered a free for all by the maids in your room. They decided to drink half of my pint of Woodford Reserve that I accidentally left while I was away. This morning I was rudely jerked out of my sleep by an alarm clock that went off at 3 am non stop as loud as it possibly could be. It never stopped going off when I left my room at 8 am. I talked to the staff about this in hopes that they would keep this from happening again only to be told that the Hotel is full now and that they feel sorry for whoever is in that room tonight because they will have to deal with it. Really? Instead of alarming your guests that the alarm clock is going to go off at 3 am you decide oh well the people who are staying there tonight have to deal with it? Wouldn’t it be a better idea to have your booze thieving maids to reset the clocks? Overall I’m highly disappointed in my stay here. Although the bed is comfy the air is always turned off when I get back to my room and is set to 75 no matter what I had it on before I left. The whole we’d rather you recycle your towels so we don’t have to wash them is just the staff being lazy and gross! The toilet paper is damn near close to the grade three sandpaper they sell at your local Lowe’s store. WOW why am I staying here? Well one honest reason is that it isn’t on the bed bug registry and it isn’t that far from the seminar I had to go to. Thank God this hellish trip is almost over.

Stayed for 2 nights. Really enjoyed it. Room was spacious and the tv was huge. Breakfast was great– a lot of fresh choices, seattles best coffee and Nutella… yes! You can also buy Starbucks coffee at the bar. Liquor was a little pricy at $ 8.25 for a shot, but I suppose you should expect to pay for convenience. You can also order food ²⁴⁄₇. We will still here again next time we are in town.

Have stayed here twice now, staff is Excellent, rooms are very nice, breakfast good! Stayed at Hilton and will never do that again! Hyatt is so much nicer!

not bad. its clean and the service is friendly. the checkin process was quick and the breakfast is very good.

It’s conveniently located right off exit 11 on 400 North. It’s next to Cabernet Steak House which also offers indoor cigar tasting. There’s plenty of other restaurants as well. Oh right this is about Hyatt Place.
They have remodeled their lobby and dining area from what I can tell and it is fablous. I was greeted promptly by a very friendly staff who checked me in and had my keys ready for me in literally 30 seconds or less. I was surprised and very pleased. She said, «I know you had a long day so let me make sure that you get to your room quickly to rest up.» Much appreciation.
I like their breakfast also which offers choice of drinks (milk, orange juice, grape juice and coffee and other things — coffee by starbucks), morning sandwiches, oat meal, fresh fruit and chopped fruits also. The dining area is a bit small so get there early if you want to find a seat. Otherwise, I am cool with grabbing some coffee and reading the newspaper by the bar and getting prepared to conquer the day.
Only complain that I would have is that there were cigarette burns on the carpet on couple of locations in the room and they should have repaired it. The carpet is a bit moldy and could use a new one. I am not a Hyatt guy but at this price and service I might switch boats. Thanks for the hospitality throughout the stay and see you guys next time.

This is my favorite place to stay when in Alpharetta on business. It has all the comforts of home with extra large rooms for us business travelers. The restaurant and bar downstairs is actually quite good and the service over the top.
One of the best restaurants in the area, Cabernet, is in the same parking lot as this Hyatt. Excellent fine dining restaurant and bar. Once again, perfect for business trips.

My wife, two kids, and I stayed here for three nights while some work was being done on our house.
Room: Nice and updated with plenty of space. The tub/​toilet area was not updated and was showing some serious wear.
Staff: Very friendly.
Breakfast: Pretty mediocre. They have gone to fancy serving dishes and cut the quality of the food. Most of the fruit was canned. The donuts were very low quality and still a bit frozen. The bagels were tired. I think they need to go back to the old standard of a waffle maker, decent pastries/​muffins, eggs, and bacon.
With a better shower area and breakfast I would give this place 5 stars, but currently it’s just OK.

«For the rate, a great deal. Clean spacious room. Free breakfast wasn’t bad either. Definitely will be back.»

Here’s a tip — don’t book the Hyatt Place in Alpharetta unless you’re willing to get bumped and not be notified until you arrive at the hotel. Checked in late night for a two night stay with my paid in advance reservation. Somehow these folks figured out how to sell my room. They sent me packing to the Holiday Inn Express. Apparently they expect me to stay at the Holiday Inn Express and then check out and go back to the Hyatt tomorrow. Really? Let’s see — inconvenience a customer by selling their room. Send them 20 minutes away to a lower quality hotel. And then further inconvenience them by asking them to check out of the replacement hotel in the morning and travel back to the Hyatt.
That’s the last time I ever book a Hyatt. Nice knowing you.

The rooms are very comfortable and nicely priced too.
Very nice beds and an overall spacious room with a wetbar/​coffee tea area, an office, living room and giant flat-​screen television. The bathrooms were kind of small but I can live with that. Business trips usually consist of quick showers anyways. Hair dryer included and toiletries. I forgot my toothbrush and the front desk gave me a free one. Also free wi-​fi.
The staff was very friendly and accommodating. I love the breakfast spread they do in the lobby every morning. Tea, coffees, juices, bagels, toast, biscuits and gravy, yogurt, plenty of fruit, cereals etc. They definitely go one step beyond continental breakfast.

The great thing about this hotel is that the staff is so nice and the rooms are amazing for the price. Each room is essentially a smaller suite and yet their rates are at normal hotel room sizes.
The king bed was comfortable and everything looked clean. The additional sectional sofa that also turns into a double bed was a nice touch just in case someone comes to visit. You can easily fit a family of five comfortably in one room.
I like that the whole hotel is non-​smoking and there’s a gym, pool, and spa.
The best thing about this place is that a shopping center with tons of restaurants is directly across the street. The problem is that that’s all you’re close to. If you want to get around, you’ll need a rental car. The hotel has a shuttle but seems to be only used for trips less than 10 miles.