Alsip Animal Hospital

A while back my dog got bitten by another dog on a Sunday so this clinic was the only one that was open. I called ahead of time and I was told to go in. When I arrived I was put in an exam room where there was a golden getting groomed while sedate on the table and there was hair everywhere. I then was moved to their treatment area, everything seemed disorganized and dirty. The doctor (who is deaf) came out of a room with his fingers dirty from eating chips. He started touching my dogs ear which was lacerated. I asked him if he was going to clean it and he said no. I was moved back to the room with the sedated golden and the doctor started to bandage the ear (never washed his hands or the wound) and placed tape on the wound. I was concerned so I told him I was taking my dog somewhere else. He left to get more gauze and when he came back he tripped over the anesthesia machine and it rolled back and pulled the golden down to the floor. That poor dog fell 3 feet, dead weight, unto the floor. The technician who was grooming the dog was upset and said «That’s it! I’m done!» And walked out. I told the veterinarian I was leaving and he had my dog by the collar. I had to physically move his hand from my dogs collar. the clinic is very outdated and dirty and the way they treated me and that poor golden (I hope he’s ok) is unacceptable.

I took my min pin here when I was scared she had the dog flu.
the staff was excellent. Very caring and made sure I knew all the details.