Best Western Plus Raffles Inn & Suites

A group of 5 of us (ages 27 – 37) stayed here for two nights to go to Disneyland. The front desk receptionist was extremely helpful and friendly. We stayed in the bunk bed family suite and the rooms were very clean. The free hot breakfast had a good variety. Yes, the eggs are in patty form, but as someone who eats eggs every day, they were just fine! Not many (if any) continental breakfasts are going to make your eggs to order, so I’m not sure why people have complained about the eggs. The hotel is really close to Disneyland and a nice variety of restaurants. I usually stay at Marriott-​type places and I was very pleased with this hotel. If you’re looking for a clean hotel with great value, this is it!

An easy walk to the Disney parking lot. Clean rooms. I like that there wasn’t carpet and the floor were «hard wood» because hotel carpet anywhere grosses me out.
Affordable price and even cheaper with a military discount. Good deal.

Booked a last minute trip to Disneyland and we were very happy with the family suite! The staff was so friendly from front desk, housekeepers to grounds people. The breakfast was great! Will definately be back here next trip!

My husband and I and our four kids, ages 13, 12, 8 and 5 stayed here for 3 nights during our recent Disneyland trip. We really liked this hotel. Everything is nice looking, clean and functional. We had the family suite with 1 queen bed, 1 pull out full bed, and 1 bunk bed. The flooring is wood panel which is great with kids. We could close and lock the door to the part of the room with the queen bed for some privacy if we wanted and both rooms had flat screen tv’s in them.
Breakfast is your standard hotel fare. Nothing special but does the trick of filling you up. This hotel is right around the corner from the Toy Story Parking Lot where buses take you over to Disneyland, so it’s very conveniently located. There is also a Denny’s restaurant next door. The staff was very professional and polite.
The only problem with this hotel is how thin the outer walls are. If you are a light sleeper you might not fare so well. The sounds of people quietly talking or walking by were hardly muffled at all. We all slept fine but that might be an issue for some.
If we go back to Disneyland we will stay here again!

Stayed here for 3 nights in the 2 bedroom 2 bathroom suite. This place is no 5 star hotel, but it was very nice for the price and proximity to the parks. Rooms were clean and everything worked properly. We were able to purchase our park tickets at the front desk as well as the ART passes (shuttle to the parks) so that was very convenient. Front desk staff was very helpful and friendly. Continental breakfast was decent, they had all the basics. I would definitely recommend this hotel to anyone visiting the area.

This Best Western hotel was close to Disneyland. We stayed here two nights so we could go to both Disneyland parks. The parking lot here was small and we were charged $ 15 per day to park. Breakfast was from 6:30am to 9:30am and was like any other hotel that had complimentary breakfast. A little walk down the street was the bus stop where we took the shuttle to Disneyland and came by every twenty minutes or so. We also purchased the Disneyland tickets at the front desk so that was convenient. There were no discounts for tickets and was the same price as they were at Disneyland.
The room we stayed in had another room with a bunk bed and its own flat screen TV. The walls were thin so I heard people talking in the breakfast area since our room was next to it. Other than that, the room was fine and the bed was comfortable to me.
If you want a close hotel to Disneyland, then this one should get the job done.

I stayed here a week ago for one night. My boyfriend and I needed a bed to sleep in after a trip to Disneyland. The room we had was right next to the washing machines housekeeping uses, horrible! We kept waking up with the noises coming from the machines and the stairs right next to us.
The plus side was that the room had hard wood flooring, fridge and microwave. Over all our room was clean and smelled clean. Now the breakfast in the morning was horrible. Everything about it was just nasty, with all the tourists and kids, the breakfast area was just dirty and all the food seemed picked at.
The only reason I would stay again is price and location. AVOID THE BREAKFAST!!!

I wouldn’t stay here, even if it was free!!!
Pro– 1 staff member was nice checking in (out of all staff members I met that day)
Cons– where do I begin… HARD squeaky beds, weird smell in the room, the bathroom was tiny and has not be re-​modeled since 1960, limited parking. I though there was an earthquake like 5 time!!! Every time someone walks by your room the room shakes! Yikes!!! The pictures are very deceiving on the website; Once you go in the room you think did I really see the right pictures on the web?
I couldn’t believe they kept my kids toy!!!
We checked out at 11am, we walked to go eat lunch and before we got in the car I went to the lobby to let them know I had left my kids toy in the room. They radio the cleaning service and was told the didn’t find anything in the room and I couldn’t go in the room because there was someone in there already Yeahhhhh right!!!
I was told I would get a call the next day to let me know if they found the toys and still no call 1 week has passed and still no call!!!
0 Stars!!! Never, ever, ever staying there

This place was pretty busy but they did very good at taking care of their guests. First, I like that they took my Best Western rewards points, no questons asked. I was able to use them online so there was no calling the hotel or nothing. I like that I had the option to buy my Disneyland tickets their instead of going to the park iteself and they sold us a bus ticket that we didn’t need to spend because the park was only ½ mile away but we thought because we were going to be so tired that we would want to take a bus. We actually go realy confused as to which bus to take because several different buses used the same stop station and unless you knew excatly which bus to take you would end up getting on the wrong one. I was impressed with nice breakfast buffet, they had quite a spread and it was a good variety. The employees were not very prepared with having all their plasticware refilled before opening the doors but we got past it. All in all I was happy with the place and I would definitely come back.

I try to take a lot into consideration when I review a room and price is usually a huge factor but the price of this doesn’t outweigh some of the issues. While it is very close to Disney and convenient, the rooms need some sprucing up. They have rust and mold looking stuff. The parking is a nightmare and they charge you $ 15 a night on top of it. They said the rate was prepaid and didn’t bother to charge my credit card and I missed it so I owed the full balance when I arrived. The lady wasn’t very nice about it and didn’t want to give me a minute to figure out what card I was paying with. On the «good points» the water pressure is great in the shower, it is close and convenient. I probably wouldn’t stay here again however.

My husband and I stayed here for our anniversary we stayed 4 nights. It’s about a 15 min walk to Disneyland which was nice.
The staff was nice and the breakfast was good.
The beds and pillows were very uncomfortable.
Our TV didn’t work we called the front desk they sent someone up he fixed it & 20 mins later it went out again. We called the next day and he came up again & fixed it then went out when he left so we just gave up on it the rest of the week.
The walls are so thin we woke up a lot through out the night making our days very hard to get through feeling so tired.
The pool was nice but small and not very clean it grossed me out.
The parking is horrendous.
Overall we would for sure never stay here again.

Decided to start our vacation early and booked this hotel for one night since the rest of our vacation would be at the Disneyland hotel.
This hotel is good for the price. The only issues we had was the restroom. The restroom door was warped and didn’t close and they gave us a handicap restroom so we didn’t have a bathtub to wash our kids. The other issue was the loud air conditioning. I mean sometimes it sounded like it was going to explode.
Other than that, the room was clean, bed was comfy and you get free breakfast.

We like to stay here when we visit Disneyland. Free breakfast in the morning. We walk right into the parking lot where the bus comes to pick you up for Disneyland. 15 min to walk to the park, but 5 to walk to the busses and it’s free. Parking lot is at the end of the block. Beds are comfy and clean. Nice place to rest your head after enjoying the happiest place on earth. The pool area is also very nice.

We had a wonderful stay here at the Best Western Raffles. Nothing is fancy but everything was perfect. We were here to attend a convention. I had 6 rooms and all was perfect. The rooms are clean and comfortable. The rooms were nice and the Wi-​Fi works great. Housekeeping was thorough and everyone at the front desk are very nice and eager to take career of you. Thank you Yissel and Cruz fit your hospitality. The breakfast as usual was outstanding and plentiful. They have a nice pool too.

I was a little hesitant after reading the reviews to book here, however it has been a pleasant experience! I’m not sure why the others posted bad reviews, the price is reasonable (especially for a convention weekend) and the staff was excellent!
The only reason I don’t give 5 stars is because you have to pay extra for parking and I wasn’t aware of that since the guy I talked to on the phone said it was free.

If you lookin for cheap, you gon get cheap!
Me and my friend slept here while we rampaged through Disneyland for three days. The rooms aren’t all that fancy, but it was clean and stocked when we checked in. Some of the furniture and appliances are relatively old and worn out.
We didn’t care cause we used the place just to sleep, but if you’re one of those weirdos who needs ‘recovery time’ in your hotel room after a long day with your screaming brats, then this isn’t the hotel for you. But if you can jump on the pain train and handle a full day of Disneyland extravaganza non-​stop, this place comes equipped with multiple beds and even a pull out couch for your 8+ family or whatever.

I was originally put off by all the negative reviews but we really had a good experience here. All the staff was friendly, parking wasn’t an issue. so close to Disneyland. we came for Dapper Day weekend. I was so shocked on how amazing the complimentary breakfast was. will definitely stay here again.

Should have read the reviews before coming here. Same situation with being booked the wrong room and receiving little help in the matter.
We booked a kid suite which was supposed to have two queen beds, two bathrooms, and a bunk bed. It was what was pictured, it was what was shown in the room layout online, and it is what we booked over the phone. We also requested a first floor room.
We arrive to check in and we don’t get a first floor room, which was alright, but then we went in the room and saw one queen and one bathroom. When we tried to fix it with them, they gave us attitude, told us we were confused, and claimed what we saw online was called a family suite, not a kids suite. And best of all, their family suites were all sold out for the rest of the week and they basically told us we were SOL.
Two beds (three if you count both bunks) and one bathroom are not enough for a family vacation of six people, and they refused to help us other than offering another room for another $ 111 per night. Right.
The only employee worth anything here was Cruz; she was the only one trying to accommodate us, even if it was by trying to charge us another $ 111 per night.
And last but not least, the nice, clean, rooms that have hardwood floors pictured on their website are apparently all fake. The carpet is dingy, the wallpaper is peeling, there’s a stain on our bed, and the bunk beds have tons of nicks in them.
Needless to say, we are currently trying to find another hotel to stay at.
UPDATE: the toilet doesn’t flush either. ¹⁰⁄₁₀ Raffles.

I have stayed at other best western and this one is definitely not up to standards like the other ones. checking in was easy with Marcela she was friendly. Unlike Gary he was ask if we were able to check out late. He seem annoyed with the question he didn’t even acknowledge me.
The room had a weird smell and the the a/​c wasn’t blowing cold air. The bed was comfortable but the sheets had a stain on it the bathroom was clean the shower had great pressure which I liked. The fly we found in the room was a great addition to the room thanks Great Western.

This place is okay. They have a person stationed in front of the parking lot so that no unwanted visitors will be around your room.
Also it is extremely close to the convention center and the Disney park and ride. So for all of your adventures, it is mostly a walk away. I would not venture very far alone at night. It can get pretty sketchy late at night.
One of the sad things that I saw was the workers would be cleaning the walkways and the parking stalls with water. With the water shortage going on, I hope that management will inform the workers that they should be conserving water instead of unnessesarily wasting.