Daniel’s Home Center

Great family run place that has it all! Check the newspaper for their specials as that’s where the deals are. I got my bed TV and Couch and couldn’t be happier!

They keep calling me to collect. I DO NOT HAVE AN ACCOUNT WITH YOU. REMOVE MY NUMBER! «I can’t. You aren’t on this account so I can’t have you change anything on another person’s account.» EXACTLY. .IT’S NOT MY ACCOUNT SO DON’T CALL ME. «You need to call them to have them pay their bill and remove your number.» UMMM THAT’S NOT MY JOB. DON’T CALL ME. She told me I can get a lawyer if I needed to. After this, my private number was suddenly on every free gym membership, and solicitation list. I’m getting calls day and night for every sales pitch out there. Bullies and unprofessional con artists.

BUYERS BEWARE! You will get ripped off! Unfortunately I’ve made plenty of purchases from this store and everything I’ve ever purchased here fell apart within months! But the last straw for me was an iMac I bought there. I purchased this as a «NEW» item and months later when I called apple support for an unrelated matter they told me my computer had a previous owner! Needless to say I was incredibly upset seeing as how I overpaid for that computer. Also, they are very good about engaging you in deep conversation while they are writing up your contract and simply glossing over hidden fees. I’ve had to go back a few different times to get refunds on fees I was never explicitly told were there, which is not an easy feat since they give you the run around when you’re not trying to make a purchase.
The customer service is on point when you’re in there trying to buy something. However if you’ve already made a purchase these people tend to be extremely rude and very unhelpful.
I would give a shout out to the one person I knew was genuinely helpful unfortunately that person is no longer there.

By far the WORST customer service I have experienced recently. I tried to be very patient — by very I mean waiting an hour on the phone while I was being transferred from one person to another — just to find out about my purchase of a mattress and when it would arrive. At the end, the manager picked up and said my salesperson was going to call back in 30 – 45 minutes. 2 hours later, nothing. I called back to find out what’s going on. After being thrown from one person to another again for another 30 minutes, I was answered by the operator who received my call from the start, saying that my salesperson wasn’t working today. I asked to talk to a manager again, and I was told they will call me back because the manager, who I was told by this same operator was sitting right in front of her, was not available at this time. («I will tell him to call you right away. He’s sitting right in front of me and I’m looking at him right now, but he cannot talk to you at this time.»)
After receiving a call back from the manager and after I said i wanted to cancel my purchase, two more phone calls just minutes apart. One saying that the driver was 10 – 15 minutes away from my house to deliver the mattress, and a second one from my salesperson saying that the driver was 20 minutes away.
Note that I have not received any prior calls giving an estimate on what time they will get to our place, and that was the very reason for me calling initially, to find out where we were on the delivery.
Currently nobody was home to take the delivery since no ETA was given. They just decide to show up whatever time they feel like it.

Do not buy from this furniture store there quality is really bad that the furnitures won’t even last a year looking new also don’t even get there warranty they’ll say they can’t do anything about it and never help you!

Do not buy your furniture at this store. I am giving a two star ONLY for the reason that they actually have a good customer service and they are on it.
Quality of the furniture is terrible! Two months after I bought a living room set, the vinyl or whatever material they’re made off started cracking and yup, sure enough, it stated to peel off.
I called their «customer service» number to tell them what was happening and the lady that answered said that there was nothing they can do because the living room set got exposed to the sun light for too long. Really??? There is no DIRECT sun light inside of my house. Good grief. But I actually blame myself for being such a cheap … and going to this store.
Next time I am going to Ikea or something like that.

People are pushey and rude this people will stock you and hurras you and the people you put down as reference. The prices are to high and the furniture sucks I bought a dinning set broke in two months to top it off thier were parts missing so I had to go back twice for the part. Not only that thier liers as will you ask for a manger by phone and they will send you all around the store before someone answers you. And then hang up on you. This people will call you with different kinds of numbers if you don’t answer thier store number the finance are way to high I already paid my furniture only left is to pay the interest. They will threaten you and hurras you if you miss one payment. I’m about to get me a lawyer just for them hurrasing me and the people that I put down as reference and they will threaten you if you don’t pay this is what’s gonna happen. I kid you not this people are nightmare from hell. Not even the credititors hurras you like this people do if I could give no stars I’d give none DO NOT GO TO THIS STORE!!! I WARNED YOU!!! Aaaaug

So after less than a year my furniture broke! Of course they can’t help repair the furniture because warranty expires so fast. I called to get help and no one can help. They suggested I buy a new couch because they can’t help fix one cushion. DO NOT PURCHASE FURNITURE FROM HERE! They convinced me to purchasing the covered damaged protection plan and then when something breaks it’s not covered (of course!). Not to mention when my furniture was originally delivered the men damaged my bedroom set and dresser (but yet again the furniture should not have damaged so easily in the first place!)
Approach with caution because your furniture will break relatively fast! And after spending so much money here and for them to be so unprofessional… Well I hope this review helps!

I made a profile just to warn everyone dont buy here i bought whole leavingroom set about 8 months ago and it was very expensive and turns out is very poor quality. … I also bought the warranty 5 year protection plan and they cant be reached wrong number was out on the pamphlet and too top it off when i fannally got the right number turns out they close supper early …

–Horrible customer service, they don’t even try to fix there mistakes, and they give you the run around.
–There products are outdated.
–There sales associates are worse than used car sales men.
— Better prices elsewhere.
— The only good thing about this location is there huge selection on furniture.

I went there to buy a futon on 8 – 29. so their salesman tried to make me buy the expensive one but I told him there’s one on sale and I really liked the color but he kept saying the other one is better, anyway I refuse to buy the expensive one, so he took the the futon’s number and told me he will be back, and he disappeared, after 25min of waiting I got pissed off and I went looking for him but everyone that works there kept saying they don’t know where he went, I was about to leave then a very nice salesman came and asked what happen! (his name is Ali Teran) and I told him everything, so he went and helped me with papers and he loaded the futon on my truck and he apologized about what happened. But still I can’t believe what the other asshole did

Don’t see what all the fuss is about this place (the negative reviews). Staff was helpful in finding a new couch and didn’t push extra stuff on us. They have a decent large selection of furniture, electronics, and more.

Two thumbs down. Cheap stuff and horrible customer service. They don’t return anything here only giving you store credit to buy more crap after sending you to hell just to get store credit. Never stepping foot in this place again!

Everything is crap I’ve had to return everything I’ve ever bought here The stuff looks good but is cheap and always breaks and something is always wrong with it when you get home

Please save your time and $$$ do not buy from this company– they scam people on the contract!!! making you buy a Guarantee and adding on the cost without ever expalining you what you are buying or why the extra charges (trust me this happened 2 to me, never explained)
If you try to cancel the «Protection Plan» or explain that your are not interested in «employment loss coverage» or other bogus coverage … the Sales Rep will just tell you there is nothing they can do about removing those costs and will still tackle on the additional charges in the $ 200-​$ 300 range depending on the price of the high priced furniture you buy from them.
I’ve made the mistake of buying from them on 2 occasions and did not notice until later these charges! Shady business, it’s sad that they prey on latinos that are not savvy or familiar with loan practices, very sad to see them loose their money in this type of scheme.

I don’t understand all these negative reviews.
I went in to the store looking for a recliner sofa & the staff were nothing but courteous. I sat on several sofas to figure out which I liked the best. When I decided which sofa I wanted to purchase, a staff member immediately assisted me quickly. No upsale.
I had the sofa delivered today & I love it. Daniel’s provided me with a reminder call on Saturday to inform me of the delivery day & time & today I received a call that the delivery truck was on it’s way.
Also compared to other furniture stores… the price is much more reasonable.

The most disrespectful company. They are real quick to be so nice at the sale but after they get you it’s totally rudeness I’m not ever ever getting anything from me again!!!

They’re a SCAM!
Worst customer service EVER!!! You would figure after spending several thousands there they would actually take the time to hear out your questions, concerns or comments. I purchased a bedroom set 2 years ago, signed a contract for 4 years, 0% interest and later come to find out they lied and made my contract for 24 months.
I received my bill from the financing company, after paying off a little over half my debt of $ 4,000 with an interest charge of $ 2,558!!! Ridiculous!!! (That means I would pay $ 6,558 in the end, on something I purchased for $ 4,000) My balance was $ 1,800 before those interest charges (which I should NOT have had, since I was promised 0% for 4 years!!) my balance now is $ 4,558.00 after having paid $ 2,200 on this $ 4,000 bedroom set!
This was my experience, I call Daniel’s to ask what this was about? I was transferred to the sales rep that had sold this furniture to me. This woman was EXTREMELY RUDE, wouldn’t let me talk and all she could say was, «Well it’s not our fault you didn’t read your paperwork correctly» Really? Don’t tell me one thing but have me sign for something else! This is ridiculously insane! OH And she still has the nerve to say I have no right to call and complain after 2 years! The nerve of this woman! Finally after several attempts of calmly trying to explain my situation, I asked to speak with a manager. I was put on hold for almost 10 minutes and finally gave up and ended the call.
Thank God GE MONEY (the financing company) was willing to work something out with me so I won’t get charged the interest amount… But Daniels WILL hear it from me!
MAKE SURE YOU KNOW WHAT YOU’RE SIGNING FOR!!! READ EVERYTHING THOROUGHLY AND CAREFULLY… All they care about is making that sell, once you sign, you’re on your own!
Will NEVER purchase anything from them and definitely would NOT recommend this place to anyone!

Really Bill? Come back? The couch fell apart in less than 2 years. Its now been 4 and we have to sit on PILLOWS so the springs don’t poke us in the butt. its on the street waiting for Waste management to take them away. Normally stuff I put out is gone in a few hours but this couch has been sitting there since Sunday. NO ONE WANTS IT. And for customer service to say you can only «care» for a year. I can not tell you how many people I have told this story to and they are appalled that no one would even consider this was a crappy sofa. I called within 2 years of my purchase and was not given any help — asked for someone to look at it and to see the horrible quality first hand.
Well, I have posted and posted and posted about your company and have told dozens and dozens of people. Crappy furniture. Worse customer service. A refund on my purchase is the only way I would be happy. A check is in the mail???

The prices and quality is just okay… Nothing super special about this place also I feel that the sales personnel are a bit pushy and overly attentive.
Did you ever watch a movie where you are just looking around and you get the feeling that someone is watching you? and when you are examining an item and all of a sudden you get interrupted by the same person you got greeted at the door? That’s how I felt. I was scared and a bit uneasy.
Come here if you are in a group of people and if you are a serious buyer. Because if not, you will just feel like a person that ended up at a car dealership and you wasted their time and your time as well.