Discount Tire Store – Ann Arbor, MI

Tire pressure light comes on while we’re driving out of town for our wedding. Stopped here pretty desperate. Not only did they fix it (for free) but they also replaced all the tire caps that had been improperly installed by the dealer. The icing on the cake is that they were some of the nicest guys we’ve ever met.

Friendly and helpful. If you make an appointment online beforehand you can get in and out faster.

I got a flat on my minivan. They replaced the tire very quickly, and they honored my replacement certificate program with zero hassle. They talked to me about all the tires, but were not overly pushy. They were super friendly and very nice about my tired kids during our short wait. I will definitely be back and would recommend them to family and friends.

The low tire pressure light in my car came on, so I drove to Discount Tire and asked them to check out the problem. While checking the pressure they discovered a tire was going flat from a nail. Less than 15 minutes later, I’m back on the road with a repaired tire. As always, their customer service was fantastic. No charge for the service. I’ve been going to Discount Tire for years and will continue to go there.

I stopped in today for a TPMS dash light and the problem was fixed and all 4 tires were topped off to proper pressure for free and I was off in 5 minutes. That’s why I have been going to Discount for 30 years and 8 cars. Thanks guys… And BONUS – Panera’s is next door…

I came here because my tire got flat and I thought they can help me to fix it, but they told me it cant be fixed and they can only replace it. I literally know nothing about the car/​tire so I just think that’s fine. But the thing made me uncomfortable is I asked them to keep my old tire for personal reason and they said okay. They usually charge for disposal fee if they discard the old tire for me. But after they replaced the new tire and I asked them where was my old tire. They told me THEY THROW IT FOR ME. I told my friends afterwards and they said I was most likely to be ripped off. The reason my tire got flat was bcs of a nail on it which should be easily fixed. Also they shouldnt throw my tire away since I asked them to keep it (this is highly questionable). 140+ for a not good quality tire. My friend told me I can get an all season tire at firestone for only 77 $.

This is where I bought my new tires and this is where I will continue to go. I am someone who hates having to deal with my car and gets really intimidated by anything mechanical. This place made it all very easy for me. First, I went to their website and picked out the tires that I wanted. You can search by the size that you need or by your make/​model of car. There are even reviews and a rating system, which I found helpful. Find out right then if your chosen tires are in stock, and go ahead and make your appointment right on their website. Love that! When I arrived for my appointment, I found that everyone who worked there was really nice. I decided to buy their warranty for each tire, which seems like a really good deal and doesn’t cost that much extra. If I ever have a flat or any other problem with my tires, they will fix it for free. Plus free tire rotations. Definitely recommend this place!

My fella and I were heading out for a weekend in Chicago on a Saturday morning and stopped at Panera to grab some bagels for the road. As we were getting out of the car, Doug noticed a nail shining in my tire. DAMN. Luckily they shared a parking lot with Discount Tire so we zipped the car over there and told them what the issue was.
They told us that the wait time would probably be about 2 – 2.5 hours before they could take the car in but the guy was very nice and said he’d come out and check to see if the nail went deep enough to cause a leak or not. That way we wouldn’t have to wait for 2.5 hours if we didn’t need to. Unfortunately it was leak city so we had to hang tight. The gentleman pulled me aside and said he would do what they could to get us in sooner since we were about to go on vacation. SO NICE!
Since we had time to kill we decided to head over to Panera and sit down and eat. From our table I could see my car and kept an eye out to see when they took it back. After about an hour of dining and newspaper reading I saw my car was no longer in the parking lot. About 15 minutes later we headed back over. A few more minutes and my car was ready. The tired had been patched (there was a nail AND a screw that they found) and they handed me the keys. I asked them how much I owed them and he said, «Don’t worry about it! Just come back to us if you ever need new tires or any work done.» HOT DAMN! We were SO grateful and thanked them profusely. «Just have a nice time!» They said. And we totally did!
So not only were they kind enough to patch us up no charge but they did it under the timeframe they quoted and we got to and from Chicago with no problems. And the car is still running perfectly nearly 2 months later. AWESOME. They’ve now got a customer for life!

I’ve had uniformly great service at Discount Tire and this store was the same.
Great service. Unfortunately, ordered 2 sets of snows (before the big storm), and they were no-​stocked by the company. Not a problem with discount though.
I waited about an hour for them to fix a slow leak and watched them professionally handle all sorts of customers.

Twas the day after Christmas and all throughout the road, Many cars are running with tires fully blowed. But alas for us, it was depressing, for our sleigh was stopped with a flat tire and no I am not messing. The Car was towed to the business with care, with hopes of the tire to be a quick repair. For to Chicago we must venture and travel, it was beginning to look like our evening plans would unravel. We were quoted a time a time of several hours or more, as other customers soon filled the store. The dog at this time was resting contently, As I held my nervous girlfriend quite gently. When all of a sudden, there arrived quite a clatter, and I got up to see whats the matter. It was a repairman who opened the door, I was not ready for the news in store. «Your car is all done» he said with a smile «It is out front, now go have some fun for a while» This news was a shock and quite unexpected, With such a short repair time It had me perpected (perplexed). Back on the highway we went to embark, trying to get home in our little ark.
In all seriousness, We had a flat on 94 came here, was quoted a couple hours, it was done in half that and we made it back to Chicago in one piece. Its a shame this store isnt in Chicago as I would go there and recommend them for all tire needs. You guys were great.

Great service. They took care of me and repaired my flat tire for free. I definitely will give them my business in the future.

This Discount Tire was on Stadium. I made an appointment to have a tire looked at since it wasn’t holding air. I was immediately greeted and my service order was written up. They told me 45 minutes and offered free coffee/​tea, fresh reading materials and WiFi while i waited in their new, clean reception area. Within 30 minutes they handed me my keys and told me it was all set. They found a nail, removed it, repaired the tire and charged me nothing. What a pleasant surprise. I will definitely go back for my next set of tires or tire repair!

I have never been disappointed with any of my experiences at Discount Tire, and I’ve been to many locations! However, this team seems to be the best I have experienced. I was helped by Cindy and Tom and they were awesome. Everyone is always so kind and knowledgeable and I never feel like I am being «up sold» but trust their recommendations completely. The warranty program has been a lifesaver for me on these rough roads and they are always able to get me in and out in such a reasonable amount of time. I never have good experiences when it comes to maintaining my car, except when it comes to my tires! I will be a life long customer! I highly recommend buying all of your tires from Discount and enrolling in the warranty program. A++++