Speedy Auto Service

The service manager made a big deal out of providing good, solid customer service, and, for the most part, I was satisfied that he did just that. However, when I got into my vehicle to drive it home, I discovered that someone had climbed into my vehicle, while smoking a cigarette. They must’ve been in the vehicle, for quite some time, because the inside of my car absolutely REEKS! I’m FURIOUS! I’m an ex-​smoker, I’m a cancer patient. I will NOT tolerate this kind of violation.
Let’s see how customer service plays out, now.
No, I’m more than furious. I’m livid.
One star, at this point, is too generous.
Update: Received a call from the store manager, this morning. They have agreed to pay for an interior detailing at Ziebart Car Detailing. Bump up one star. I think I’m going to look for a garage that’s smoke-​free, from now on.

I was in an emergency need for an oil change and came across this places coupon deal. When I called them up they were so friendly. I don’t know a lot about cars so the guy answered all my questions and set up an appointment for the next day because they were booked until then. I mentioned my concern that my oil was so low i wasn’t sure if I would make it. they told me to come on by and they would have a quick look and add oil free of charge to get me through if necessary. as soon as i arrived., as busy as they were, they so kindly took my car immediately and checked the fluids, added some oil and were done in no time. free of charge. Its hard to find car repair shops that will go out of their way for you when they dont have to. they are a great example of a business that strives in excellent customer care and. that it why they can consider me a new loyal customer from here on out

This saga begins in the December 2013, remember that one guys, remember how ridiculously cold it was. That was the winter that I decided to buy my car, a Hyundai Santa Fe. Dad always said, before you buy a car take it to a mechanic that you trust to look it over. I had just moved there months before and had never bought and owned my own car. This was a big deal. You hear stories of people always trying to get over younger people, mom and dad aren’t around to help make the big decisions. None of that mattered though, because I took it to Speedy’s and had Roger look it over.
He congratulated me for making a good choice, the car was in great shape. Dad quoted me at $ 100 for a look-​over. Roger, the lovely whiskered man, charged me $ 68. Two years later, before a huge road trip, a 10 hr drive back east I was in a panic because the day before my anticipated departure, my car was making weird noises and was in dire need of an oil change. So I took my car back to Speedy’s and lucky for me Roger was there. I got the car there by 12:30PM, got a call with the rundown around 3:30PM (air filter was blackened, rear braked had been run into the ground and both oil and fluids needed replenishing). I was sad and scared I wouldn’t make it home for Christmas. Roger said no need to worry, that he could get the work done by 6PM. By 5:20PM I got a call that my car was ready and with all the issues resolved $ 330 was all it cost me. My car drove better than the day I bought it all the way home and back to the Mitten with absolutely no issues. I could not have been happier.
Imagine being able to drop your car off and get work done the same day and be on your way. Unimaginable anywhere else, but not Speedy. They’re my go to auto shop.

I requested an appointment with Roger and his crew for brake pad replacement and rotor resurfacing. They quoted me the best price in Ann Arbor, and gave me an appointment over the Thanksgiving holiday in just three days. Roger called me during the service appointment, clearly differentiating essential vs. recommended services. The procedure was completed in a professional and timely manner. I can highly recommend them.

Fast service and very reasonably priced! They’re my new car doctor. I called on s Saturday when I heard a funny noise in my brakes. The service person who took my call gave me a ballpark estimate that turned out to be only $ 30 less than the actual cost. What a relief to be able to budget that without headaches.

Roger and his crew are fantastic! They’re extremely knowledgeable gentlemen. I’m very pleased with their work and now my car is in superb shape and drives wonderfully!

Speedy Auto is great! I have been coming here for years for comprehensive oil changes and for major fixes. Roger is very friendly and helpful, and they do great work on my car for reasonable prices. I’m glad to have found a local place I can trust.

Nothing but great things to say. We went there for a second opinion and so so glad we did. SAMs Citgo quoted me $ 2100 speedy fixed every thing for $ 600

Per other reviews on Unilocal,I decided to bring my car in for an oil change. I had to make an appointment but that was fine as I didn’t have to wait and knew what time the oil change would be done. During the oil change, I asked them to check my belts as my car has been making screeching noise and they provided a reasonable quote. Additionally, they agreed to dropping and picking me up from my home while my car was being service.
The only reason I wouldn’t give them 5 stars is because the lounge area is very minimal. No water foundation, no wifi, etc. But the service was 5 star.

The first time I tried to make an appointment wasn’t going well. But my friend really recommend this place. I went there again. You really have to try it to believe it.

Had a few issues that needed looking at and a friend recommended this place. Super friendly and timely service. They were honest and forthright about what needed fixing and what could wait. Will definitely be back.

Speedys is the Cheapest place around. Other places pretend they’re low balling you prices but this place really gives you a low price. I called and found the cheapest oil change in this area.

I’ve taken my car to Speedy for repairs four times, and have never left disappointed. Not only have the repairs been perfect every time, but their prices are also always fair. The employees there have never tried to pressure me into anything like a lot of other places do. I highly recommend Speedy to anyone living in the Ann Arbor area!

I was having issues with my AC not blowing cold air. Took my car in and it turns out all I had to do was press a button (don’t judge me, I’m embarrassed enough already lol). They were honest and didn’t pretend to do a repair when nothing was wrong. They obviously didn’t charge me for checking out my car and finding what was wrong. Tipped the mechanic for his honesty and help.

I have been taking my car regularly to these guys for maintenance and I have to say these guys are amazing, professional and always offering advise.
I already recommended them to my friends and will definitely go back there.

I almost didn’t want to write this review, and here’s why: you almost always have to schedule your service at least a couple days in advance here, because Speedy’s is so popular! The secret is out. These guys are honest, knowledgable, patient, and will never try to oversell you. I originally took my truck here for a simple oil change, and thats what I got, an oil change with no upsell or scare tactics like I always get at the various quick oil change places. Then, only when i started asking them about various issues, did they mention all the issues that they noticed. They gave me very reasonable estimates for all repairs that i was interested in.
Later, i brought these guys an aftermarket fuel filter, and they had no problem installing it for me. most other places wouldnt touch a part unless I bought it from them. Moreover, when my old fuel filter seized up, the guys at Speedys could have easily broken it off and forced me to pay for an expensive fuel line fabrication, but instead they sprayed it down and sent me home to let the lubricant work itself in for week. One week later, the filter came right off, no extra charges. I had the same thing happen when my belt tensioner seized up during a belt replacement. They could have ripped it right off and forced me to order the new part, but they didn’t want me to get stranded at the shop so they took it easy and only charged for the belts they could get to. Honest guys with the customer’s interests at heart.

First, the website offers a free quote within 24 hours. It had been 48 hours a and still no quote so I went in. They took a look at my muffler strap and offered to replace it for a good price and I could get in right away and it wouldn’t take much time. ‘Right away’ and ‘not much time’ was 1 hour 45 minutes later by the time I was out the door. I understand I was a walk in but the time estimate wasn’t very accurate. The poor rating isn’t due to the experience above. I understand repairs take longer than expected sometimes and emails aren’t always checked.
The poor rating is due to the derogatory and homophobic conversation by employees while I was waiting. Other mechanics were telling the manager, Roger, he was gay and not coming out of the closet and mimicking and ‘gay voice’. One employee also said he enjoys ‘raping little boys’.
The icing on the cake of this experience was when a mechanic with glasses and a bandana came into the waiting area complaining how a woman (using a derogatory term for woman) had an attitude after she waited for assistance without being acknowledged for 7 – 10 minutes.
Overall, I feel the price was fair, but they will not be getting my business because the employees making fun of minority people.

I really liked the way how Speedy provides their services here in Ann Arbor, a friend recommended to me to go and give my Honda civic hybrid a full checkup since this is my first car ever here in the States and I he was really satisfied that they did the maintaining required for his car 2 months ago .
So I gave them a visit and asked to get my windshield wipers checked, also I wanted to check if my car is getting the right mileage since I was concerned a bit about that .
Luckily, no major issues were found, my windshield wipers got replaced and I’m happy that my expectations were met, I will definitely bring my car again. If you would like to check your car and save some money doing that, bring your car to Speedy .
Their prices are reasonable but always get your coupons ready with you to get the 20% discount :).

A++ work. Highly recommended!
After calling several car repair shops gathering estimates on switching one of the bulbs of my headlight, I decided to go with Speedy who gave me an estimate of $ 12-​$ 15 (other shops told me $ 26, another $ 35).
The mechanic who changed my bulb and the manager were both super helpful, down-​to-​earth, and funny! Not only did they change my bulb FREE OF CHARGE, but they even fixed my windshield wiper that came off after being frozen for free as well. If you plan on paying out-​of-​pocket, let them know and they may hook you up with a discount!
I signed up for Unilocal just to write this review, and I’d definitely come here again!

These guys are the local automotive MacGyver’s of Ann Arbor. They literally used zip ties and some powertool ingenuity to fix my car up as good as new after I got hit by a blown semi tire on my way home from Detroit.
I know a bit about cars, growing up in a family of mechanics, so I can tell you that they passed on at least six opportunities I can think of to charge me more for extra parts and services. They also caught some things that needed immediate attention.
They fixed my brakes, changed my oil, rotated my tires, and repaired collision damage to the underside of my car for less than a third of the cost I’ve paid for similar services at other places.
Not only that, but they were pit crew fast!!! Like, REALLY fast.
These are the really good guys.
Patronize them, dear fellow car owners!
You will not be disappointed.