Auto Zone

I was sort of nervous to go to this shop after seeing it had 2 poor reviews, but my experience was incredibly successful and pleasant. Jessica was sweet over the phone & the very same once I arrived.
If you’re not getting what you need, just ask for Keith. He’s the manager & anyone that owns a business would be lucky to have an employee like Keith. Knowledgable, personable, and great customer service to boot. He seemed genuinely happy to be at work and help with the issue with my car. His associate, Brandon was very kind and knowledgable and helped to remove my car’s battery & replace it with a new one. While I was a little skeptical at first that I’d drive away with what I needed based on the 1^st employee I talked to (not to be named), these three cleaned it up and I left feeling safer with my new car battery and happy with my experience. Thanks, AutoZone crew!

I just witnessed the worse type of Manager/​employee interaction ever. I was there to get some car parts for me vehicle. The store manager was assisting me. Her demeanor was very mean and cold as if she did not want to be at work today. As I was about to leave I overheard her correct an employee’s dress code. It is raining an very cold outside and the employee had on his jacket. Instead of waiting until customers left and handling the situation In a professional manner she decides to embarrass him in front of customers by telling him that he needs to take his jacket off because it’s not proper dress code. I was angry for him. Someone who was with me was angered about it as well and asked her where her name tag was since she wanted to point out dress code flaws, she then snapped back and was even ruder. I won’t be returning to this location. I will most definitely be calling corporate to let them know. 1-​19-​2016 I find it extremely disturbing that I have personally called the regional and district manager left messages and still have not received a call back. It has been a week! I will Never utilize this store again.

The store is new, clean, and as to be expected, has a great selection for all your car related needs. The Hispanic gentleman who greeted us was very friendly and helpful (I wish I would have asked for his name). He is the only reason I gave it 2 stars. The person I was so disappointed with was who I believe is the store manager, Jessica. She stood by as the Hispanic salesman was at the register with us and when I asked the gentleman if the product I was interested in purchasing was on sale («are these on sale, 2 for $ 5?») she rudely told him, (didn’t even direct her answer to me) in a condescending tone, «No and this is not a grocery store, they have to buy 2 of the one that is on sale in order to be given the discounted price». Annoyed she walked away. I was so stunned at how unprofessional she was in front of the customers. If she is a store manager, she really is not fit for the job. She has a poor attitude and unfriendly demeanor with both the employees and the customers. She’s a downright awful employee and perhaps store manager.