Benefit Brow Bar at Macy’s

Amy is the best! What makes Benefit Brow Bar stand out compared to other eyebrow places IMO is that the esthetician communicate with their clients. I’ve had my eyebrows done by Jennifer (no longer work at this location), Nancy and my favorite, Amy! I’ve put my faith in the ladies of the threading community with my eyebrows and I’m left with thin shortened eyebrows. Same with the local nail salon’s waxing services. Also Benefit is super sanitary. They DO NOT double dip the wax sticks unlike the questionable nail salon room or the end threads that are inside the threader’s mouth. Estheticians at Benefit will measure how your brows will be depending on your face shape and from there YOU can make adjustments to how YOU prefer them to be. More arch? Less arch? Straight? KPop brows? Express yourself, I can’t stress the importance of having beautiful brows. It’s nice to be able to see the end result before waxing it off. If I knew about Benefit’s service, I would’ve saved my eyebrows and ditched the threading trend!!! I have told Amy about the history of my eyebrows, what it’s gone through (tragedy), and places I have visited for my brow service. She has definitely helped me achieve my ideal brows so far (fuller and longer) and really gave me a lot of hope every time I come back. Amy is not pushy with appointments and is super honest. If she sees that your brows are not ready to be waxed she will set a date to when she thinks you will be ready. A handwritten friendly reminder card will be given once the next appointment is booked and the day prior to the appointment, someone will call to remind and confirm your appointment. Like all good things, you get what you pay for. For the affordable price of $ 21 (used to be $ 20), I’m truly am happy with the service and result that I receive.
It’s very easy to book an appointment. Call (626) 4 455 711 ext. 2344 it will transfer you to the Benefit counter. I highly recommend Amy, but Nancy will also get the job done. They both are friendly and outgoing. Lastly, don’t forget to tip! These ladies deserve it!

I’ve been going to Nancy for over a year and I absolutely love her! We have worked really hard together to get my eyebrows to where they are now and believe me it was a joint effort. But I love the way the grow out now. I’ve never had a bad experience with her, ever. Thank you Nancy!

Waited 10 – 15 minutes while on my break only to find out they don’t have any individual lashes in stock. Thankfully a person at Dior even paid any attention to me. After being sent to Chanel to get the individuals by the benefit rep, they don’t even put them on.

Amy is a must person that everyone should see especially for people who love their brows thick. I’m happy with my eyebrows :)

Amy is AMAZING! Does tge best job and makes me want to stay committed to doing my brows

They blamed me for her taking too much off underside of my brow I’m visually impaired and couldn’t see through all of the black pen she put on me so I trusted her, her name is Amy I can’t believe she left me looking lopsided and didn’t even try to cover it she’s terrible I should have waited for nancyI wonder how long it’s gonna take to grow out but I won’t go back should have went to ziba

I’ve always been very skeptical when it comes to wax; I’ve always tweezed my own brows. But just the other day, as I was just walking through Macy’s, I noticed the Benefit counter. I absolutely LOVE Benefit. That’s when Amy approached me. We talked about our favorite benefit products and then she gave me information about the Brow Bar. I decided to let her shape my brows for me. She was very informative with everything she was doing, she walked me through ever step, and that made me feel safe and comfortable. She even gave me an eye mask during my service and that felt absolutely wonderful! After the service was over, my brows looked beautiful! I’ve never been so happy and confident with my eyebrows until I had my service with AMY. She is very talented! I recommend her to anyone!

My Daughter and I always come to Nancy. She takes her time with your brows. She really knows how to work with your brows. I give Nancy 5 stars. She’s AMAZING!!! :-) I recommend her to anyone.

This review is for Nancy! I am very reluctant to get my brows done because they are so sparse and light, but I decided to take a chance here because I read the reviews of Nancy’s work.
Before Nancy waxes, she traces your brow with powder to confirm the shape with you. She is very diligent and precise. She works one brow at a time and shows you after she is done with each brow. Something I appreciate about Nancy is that she is a good communicator. I told her what I wanted and she replied in a way that made me feel heard. Nancy also talked me throughout the process of her work, so that I could have a say as well.
Thanks, Nancy! See you again soon.

Nancy is the best! Ask for her she’s amazing at brows you won’t regret it! My whole family goes to her and we all come out feeling amazing and confident in our brows

Nancy did an excellent job of shaping my brows. She was calm, personable, and just down right fun to talk to throughout the whole process. Sometimes it can be a little weird sitting in the middle of Macy’s getting your eyebrows shaped while shoppers sort of gawk and stare, but Nancy takes it all in stride. I have to say, while the $ 21 fee for brows is nothing to cough at, Nancy is absolutely worth every single dime. Can’t wait til my next appointment, and I can’t stop looking at my brows. Go to Nancy asap if you need your brows done!

5 Stars for Nancy! Be sure to request for her because she is excellent and a friendly esthetician.
I came to the Benefit Brow Bar (located in Macy’s on the 1^st floor with all of the cosmetics) this afternoon around 12:30 pm ish and unfortunately no one was manning the brow bar. I asked an employee at the nearest cosmetic counter and she told me that Nancy (who was the one working today) might have just gone on a break and that I could leave my number and that she could call me when she returns. I said that I could just browse around and come back in 10 minutes.
So as I walked away and headed towards the purses to browse, shortly after, Nancy was behind me to let me know that an employee let her know that I was interested in getting a service at the brow bar.
I told her that I was here in getting a brow wax. I told her that I received an email from Macy’s that the brow wax would be a free birthday treat (normally this service is $ 29, you have 1 week to redeem this special freebie from your birthday). She was very friendly and explained to me what she would do and the side effects of the wax (redness, itchiness, in the area that is waxed), which I appreciated as I explained to her that I have never received a professional brow wax before.
Nancy was really a delight to speak to and made me feel as if I was speaking to an old friend. She showed me the difference from my waxed brow to my non waxed brow. And when she finished my other eyebrow, she showed me the finished product. Being so pale and pigment challenged (and with incredibly sensitive skin) I of course had redness above my eyebrows. Nancy told me the redness usually goes away in ~ 20 minutes but that with sensitive skin, it may take longer. She offered to put concealer and powder to hide the redness, which I accepted. She did a great job and told me that it is important to press the powder instead of swipe it, as it may leave streaks.
I was afraid that service and friendliness would be nonexistent or not stellar because I would be receiving this brow service free for my birthday, but Nancy treated me the same as a paying customer. She gave me her business card so that I can maintain my eyebrows in the future.
Overall, I would come back here again for other services in the future.
By the way, you are welcomed to make an appointment, but according to one employee I spoke to yesterday, they are usually not busy until 2 pm and on. So if you walk in during the week day like I did, most likely you won’t have to wait (or wait too long, my brow wax was about 15– 20 minutes).

Nancy did my eyebrows and she left them perfect. I love the way she listens carefully to what I want and how friendly she is. I came to benefit brow bar with eyebrows that needed a lot of help i seriously did not have much hope. After getting my eyebrows done by Nancy I instantly saw the difference. I love my eyebrows soooooooo much now :)

Nancy is the only person in the world who I trust my brows with. She does a phenomenal job and is perfect every single time. This little Benefit booth is adorable. And if you have a full face of makeup done it’s not a problem, they will touch up your make up and make you look fresh before you leave. No red swollen brows. I love it!

Amazing !!! Love Jennifer and Nancy both girls are amazing. Love getting my brows done at the benefit counter. Especially because is a full service. After i waxed i get to get my makeup done and try on all the benefit products. I recommend this place 5+ stars

I trust no one with my eyebrows but being that I read so many positive reviews about Nancy, I took a chance and I’m glad I did!!! It was so easy for her and she’s so friendly and patient. She made me very comfortable and that’s hard to do!

Nancy is absolutely amazing! She knows exactly what I need & is always accommodating. She’s very professional and knowledgeable. I love talking to her about makeup and brow shaping tips. I would not trust anyone else to touch my brows!

Nancy is very patient with me. She is really great. Come and book your appointment wit Nancy. Amazing girl and she gives me lots of tips on how to take care of my eyebrows. Yay!!!

Just got back from another wonderful experience with Jennifer+co. at the Benefit Brow Bar, and I am, once again, over the moon about my brows. Not only does Jennifer gift me (because good brows are a gift, y’all) with a new sense of confidence, she lifts my spirits as a human being. She keeps you laughing, dancing, and enjoying the experience, which is all I can ask for when I am getting publicly waxed+tweezed.
So in short: Jennifer is an angel, Benefit Brow Bar is a great experience+you should go here if you like your brows banging and your heart full.

If you are coming here for the first time I must tell you to make an appointment with NANCY. Nancy, nancy nancy! I was introduced to her by a friend at the Dior shop and another friend who doesn’t work in cosmetics. I’ve also brought my sister and cousins to get their brows shaped.
Why? Well I really enjoy how friendly and informative she is. She isn’t intimidating at all. Nancy will sit you down, talk to you about what you want or you can tell her. She’ll take brow makeup and fill it in and show you if you have concerns on balance and thickness of the brow.
They use a sensitive wax to quickly remove any hairs and Nancy plucks to get any stray hairs. Every time I’ve been to this Brow Bar and are very hygenic. After the wax they wipe a soothing gel and will touch up your make up due to any redness that occurs naturally from waxing.
The only «bad» thing is that people will stare at you ask you get this done. Oh well, that is the price we pay to have nice brows.