Hampton Inn and Suites

I’ve had the pleasure to stay at this location over the past 3 days. I must say that the staff is wonderful!!! I’m horrible with names but I can’t say one thing without complimenting another. They were all so helpful and welcoming. I felt at hone the moment that I walked through the door.
The room was very clean and I slept so good. The bed and pillows were great. I was happy to have a refrigerator and a microwave. It was easy to change the temperature and feel comfortable. I also enjoyed the cookies each afternoon. The breakfast was good. They have waffles, oatmeal, fruit, yogurt, etc. You can also grab a breakfast to go back that includes a bottle of water, muffin, granola bar, and an apple. Overall, I will definitely stay here again.

My wife and I stayed here for 3 days to see the Cowboys and Redskins play at ATT Stadium. pLus side very near the stadium. Rode the shuttle to the stadium… Very convenient. On the negative side no microwave and no refrigerator.

Room was comfortable and plenty of parking. Shower had some mildew in corners. Breakfast was horrible — the ham, egg, and cheese scramble had cheese not yet melted. Couldn’t eat it.

If you value your back I would not recommend staying here. The beds are rock hard and the pillows are so big and fluffy we all woke up with our necks hurting for days. Even my little kids were complaining that their backs and necks hurt and they can sleep on the floor in a sleeping bag with no problems. The air conditioner clicked on and off all night and kept me awake so the next night I turn the fan on for background noise. I called and spoke with the manager about our stay and she said that those are Hampton Inn approved beds that are in all of their hotels. Then she asked why I didn’t ask to switch rooms after telling me all of the beds are the same. ?? She did refund me one nights stay which I was thankful for. It is Hampton Inn policy to only refund one night, not the entire stay.
The woman who checked us in was very nice and cheerful and the breakfast was great!

This is the worst hotel I’ve ever stayed at. Rooms are stuffy. Air conditioning does not properly work. General manager is very rude. Do not stay at this hotel!

I have stayed here on multiple occasions in 2012 and 2013 for work-​related purposes. The staff here is amazing. They are friendly, courteous, and make every effort to make sure that your stay is a great one. The hotel rooms are clean, the breakfast is good. In addition, they offer trolley service to the Rangers game.
During one multiple night stay, the housekeeping service for some reason overlooked my room. I inquired about it at the end of the day, and the front desk person offered to take care of it on the spot. (it was not a big deal at all; I declined.) The next morning, the hotel manager was extremely apologetic. Again, I reassured them that it was not a problem. However, that illustrates the level of attentiveness and effort to correct any mistakes.
This group bends over backwards to make sure that you are their top priority.
I cannot recommend them highly enough.

So I depend rather heavily on my fellow reviewers to lead me in the right direction and I think they did here as well. With a huge, sprawling city like Dallas, there are so many options that I have very rarely stayed in the same local too often, so here I chose one I had never been to before. I chose it for it proximity to a major road getting me back to I-​20 and the fact there are eating establishments all over the place.
I was worried about the proximity to the parks, though, fearing an influx of children and families. I don’t dislike either, but I was on business, so sleep and quiet time is helpful.
I found this Hampton to be one of the cleanest I have been in for a long time. The lobby was spacious and very clean. The internet worked great and the room was pretty big, as was the bathroom. Not to mention, while I know it was mid-​May and during the week, the hotel was quiet and very nice.
I have no complaints and would be back and can easily refer.

Great Location for THE TEXAS RANGERS Baseball Home Game or six flags, rooms were clean, comfortable, staff excellent. Goldilocks would say this bed is just right.

Nice hotel, great location. Property has been renovated, lovely breakfast area, very accommodating staff. Given a free suite upgrade when we asked to change rooms. Nice breakfast and coffee choices. Comfortable and clean rooms. Would definitely stay here again.

Shhh… don’t tell HGI — I have been unfaithful.
This is my first stay at Hampton Inn and what a pleasant surprise. The hotel is located in what is called the entertainment district (near Jerry’s World) and there are many places to stay in the area. I called a few and was a bit hesitate but my goodness this place is beautiful.
The staff was friendly and helpful and got us settled into a room right away. We were completely taken by surprise when we walked into tile floors and a comfy king sized bed and sleeper sofa (this is a suite). The room is well laid out so I was able to sit on one side of the room and knit and listen to my books while he watched TV or worked on the computer.
HGI = $ 139 per night
Hampton = $ 119 per night
This location is only about 6 months old so I am not sure if this is the same at other spots. If you are looking for a place near DFW this is a great option.