I love shopping at this location. The selection of merchandise is excellent. I always find what I’m looking for, and I always find my size. The staff is helpful and knowledgeable.
Jonathon S.
Rating des Ortes: 2 Arlington, TX
I want to give this place one star, but I reserve one star reviews for places where employees are actively working against customers, or just generally discourteous. And, while this play generally fits that bill, their corporate offices at least are trying. My girlfriend and I have came here on several occasions, and EVERY time, the lines have been ridiculous. This includes even just picking up internet purchases. I keep telling her to STOP buying things from this place, but the prices are just too good, she says. On one visit, there was a line 10 to 15 people deep on the ONE register they had open, and the guy behind the register walks away. Did the manager 10 steps away come and help? NOPE. She walked away too. So, how do we respond? We drop our stuff on the counter and leave. I’m not going to give good money to a bad company. I will say that after complaining to corporate, we did receive a coupon, but even redeeming that was a chore because the cashier told us we couldn’t use it. It took getting two levels of management approval before we could use the coupon that was meant to bring us back as customers. Is there a zero star rating for customer service? All in all, avoid this Kohl’s. I’m not sure if all Kohl’s are like this, but it just isn’t worth it. Unless, you’re getting an AMAZING deal, please, please, please, avoid the frustration of this place.
Rodonna R.
Rating des Ortes: 1 Fort Worth, TX
So I’m walking through the store with my friend(never been here before) and she sees a card on the floor, so when she goes to pick it up to see what it is a sales rep comes running from the next aisle saying(I’ll take that!) and just takes it out my friends hand. It turns out it’s a gift card or discount but what ever it was, we know how to turn in lost items too! Same on you kohls employee for making me feel like you were stereotyping! haven’t had that happen in YEARS! Wow ok. For the record she was older.
Ryan E.
Rating des Ortes: 4 Arlington, TX
Like most Kohl’s, there are always good deals on clothing. There is always a good variety of clearance on all types of clothes too. However, this location is not good with separating clearance into sizes but rather just a mix so it was hard to look through.
Felicia G.
Rating des Ortes: 4 Arlington, TX
I went back to school shopping. My cashier was super helpful and provided an extra coupon to give me extra savings.
Tera J.
Rating des Ortes: 3 Arlington, TX
This location always seems to be a mess. They don’t have a good selection of clothing, and the lines are always too long.
Molly C.
Rating des Ortes: 2 Arlington, TX
Always a long line and never enough cashiers when I go. They call for back up, without anyone responding to the page. Very frustrating. Past 3 times I went to this store, gave up and abandoned my purchase items along with several other people.
Jesse C.
Rating des Ortes: 2 Grand Prairie, TX
Each and every time I come to this location I feel like I’m at a flea market; the clothes are rarely organized and good luck trying to find someone to help you. If you are looking for a bargain and have an hour to spare this is the place for you.
Kathryn N.
Rating des Ortes: 4 Arlington, TX
I go to Kohls every now and then to get some new clothes. I like it and usually find things I like for good prices. I got a new purse there a few days ago. However, sometimes it’s kind of hard to navigate the store. The employees are friendly but there always seems to be a problem with the cash register every time ago. They likely need to be replaced.
Nika S.
Rating des Ortes: 5 Atlanta, GA
Um idk what that lady is talking about! I LOVE this place! The re did some stuff so everything looks much nicer. I have NEVER paid the ACTUAL price on ANYTHING in here because of my Kohl’s charge card. You ALWAYS get some kind of deal of at least 15% up to 30%. There is always a bunch on clearance. can’t wait to go on Sunday!!! Tell you bout my experience then!
Lisa C.
Rating des Ortes: 1 Willis, TX
Dirty restrooms, cheap merchandise with inflated prices, and never enough employees to handle all the customers.