Medical Center of Arlington

Waiting in the surgery waiting area for over an hour now. Told I would receive text updates on my husband’s surgery. I have received NO texts. Must be a better way to do this!

worst ER ever. We went back home without seeing a doctor because they took so long and we were feeling awful (food poisoning). Really unprofessional, they deserve not even one star !!!

This is possibly the worst hospital Ive ever been in. The nurses are totally worthless… ask for a simple glass of water and they never =bring it. Better keep track of your meds because for 5 days I had to call and remind them: I’m more than an hour late on my meds:… Totally worthless people working here. I am not done with this… I will be pulling records and files this week and ANY discrepancy will go to the top. Go to the vet down the street to get better care. A hospital with this many poor rating should be reviewed by the state and I think I will take it that far. I had one doctor come on and yell at me… :Why are you even here? We aren’t a pain management clinic”…so I said then discharge me, it’s not like I WANGT to be here. When my new pain management dr arrived he noticed my meds were wrong so he changed the doses. Somehow all his changes disappeared the next day and the nurse said I wasn’t even prescribed any pain drugs. WHAT? I’ve been here 5 days! My B/​P was over 175 because I had no pain management care. I think the state needs to come in and look at this. I’m sure they are changing and doctoring up files as we speak.

If I could personally give 0 stars I would. I came into the ER with a fever 103, dizziness, and abdominal pain. Long story short they guessed I had the flu, or flu like virus. I almost fainted and I was told «can’t do anything sorry.» I waited 5 hours to be seen by a doctor who I spoke to for 2 minutes.
Next day I was feeling worse, and went to Arlington memorial. I had sepsis of kidneys, and I was kept for two days due to the severity of it.
Unless you’re going to the woman’s center to have a baby–
Go to Arlington Memorial.

My dad was at this hospital for a week — being admitted for high blood pressure. Everyone was amazing — from the techs to the nurses. I have never seen such caring RNs.

So horrified at the care for my 86 year old father last night in E.R.
Patient 86 y/​o male admitted for falling and hitting his head. Unstable, weak, vertigo. And this is how they treat this:
First nurse, in particular that attended to my father was so completely callous & uncaring with zero social skills. Patient not even lying correctly on the bed. His legs from the calf area to his feet were hanging off. He was unable to push himself up into a correct position due to his weakness. We were unable to move him, and asked this nurse. This request was ignored by the her. We found another nurse passing by to PLEASE set him in the bed correctly. She helped us and did. First nurse was asked for food for patient TWICE due to obvious symptoms and part of the reason this patient was faint & dizzy. This was ignored. When they discharged him after the forms were signed … they walked away. Left an 86 year old patient with these symptoms to ambulate himself all the way out of the ER area with no wheelchair. We stood there astonished! After realizing no wheelchair was coming to discharge him we FINALLY found a person to give us a wheelchair.
Side note — No hand sanitizer in dispenser across from his room.
Staff everywhere. Not attentive, not polite in the least.
Go to another hospital!

So slow. Rude nurses and doctors. Trash all on the ER room floor; needle caps, gauze, other packets. The ER at USMD Arlington is amazing in comparison. I only have to wait between 2 – 5 people before I’m called back unlike the hour wait at MCA.

I will never go back to this facility. I have never seen such unprofessionalism (I know-​not a word) in a health care facility. I took my daughter there because of shortness of breath and wheezing. I checked in and waited and waited. Finally the receptionist called her up and checked her oxygen level after being there 30 minutes. While we were waiting my daughter threw up in the floor of the waiting room. I cleaned it up and told the receptionist and the nurse after we were called back. The doctor came in and she was great. They started a breathing treatment and a incompetent nurse stopped the treatment and had her go out and sit in the waiting room because they needed the bed. I guess the doctor came in and saw that my daughter wasn’t in the room and made the nurse bring her back in and out her in a bed to finish her treatment and get chest X-​rays. I know these healthcare professionals see a lot of faking but my 10 year old was wheezing and you could clearly see she was struggling to breath and I felt like I was blown off. Thank God for the Dr. But I will never walk back in this facility.

Stay away, far away from this place. Don’t forget you have options. Just 5 miles down the road south on Matlock ’ First Choice ER ‘. Took my 13 year old daughter to AMC about 1230 this morning. Kidney Stone pain, and uncontrolled vomiting. Lady at the Front desk ’ sign in at the kiosk and we will get to you.’ (Daughter can’t sit still, moaning with pain). They call us back, but only to get vitals. Send us out to waiting area with a urine collection cup. WTHeck! Called back again, only to find out it was to fill out paperwork. Now back to the lobby with a 13 yr old feeling like she wont see 14. I ask front desk if it they can tell how much longer it might be, before we can get her pain relief. The complacent, not so nice, over worked under paid, unhappy lady at the front, responds ’ no not really ’ So I ask her how many are in front of us. Response ’ at least 3, we are busy ’ I advise them, that she needs immediate attention, and tell her we will be leaving. She makes me sign this paper, that says we are leaving against the advise of a physician. Ha! That’s a joke. What physician? I never saw a physician, I mean not even in passing. Houdini Physicians, I assume.
In any event, if you would like to sit in an old smelly stained chair, trying to understand why the rude front desk worker hates the world, and your loved one sits in agony and no real expressed interest in your well being. Then this is the place for you. Otherwise keep your sanity and GO SOMEWHERE ELSE!

I was not impressed with this facility or the nursing care. As a nurse there were quite a few areas that were lacking in the safety department and customer service. I will never come again.

Just had our second child at this hospital the staff is always friendly and fun but professional. Clean rooms and feels like security is always priority with the baby’s.

Took my husband here Thursday morning for kidney stones pain. We arrived at 9:50 am and by 10:05 he as in a bed in the ER with an IV. The nurses were great the staff was friendly and the room was CLEAN!!! They were very detailed with finding the kidney stone on the CT scan. They checked on him and did not let him suffer in pain. The nurses were better than the doctor. My husband was very well taken care of. We did go back two days later for the same kidney stone because he didn’t follow the doctor’s orders and take his PAIN MEDS because he was feeling better. Well here is a note… kidney pains do RETURN… Surprise!!!

Post partum is terrible. If you’re a father, you’ll have a better time face timing with your new baby and wife. I would have thought that that anybody wearing a wrist band would be treated with equal respect and dignity but apparently I was mistaken. Thanks for wrecking my memory of the birth of my daughter MCA! Fortunately for you, our insurance keeps sending people over here so you don’t have to be bothered with unimportant things like customer service.

Icu nurses were amazing and caring… I cannot tell you how caring they were for my father.
Dr’s well my father died there. The dr’s Told us our fathers kidneys were failing for days yet never once told us we could try dialysis until 4 hours before his death. The dr asked if dialysis was really the life we wanted for our dad. I don’t believe that was his decision to make and he should of told us sooner
I never felt they even wanted to try they wrote him off the second he arrived

The surgery center was wonderful. But when I went to my room afterward, the next 5 days were a nightmare of pain and uncaring nurses I would never go near that place again

In waiting room now for 3.5 hrs on a Monday afternoon. My elderly mother has pancreatitus and in heaps of pain, low oxygen levels so they put her on O2… tank ran out of O2 after the third hour… no one checking up on her. This place is unreal.

I have to warn everyone who will listen to stay away from this place! I went in with chronic stomach pains! They were good with pain relief but that’s it! They ended up leaving my bed rails down when I feel asleep and I rolled off into the floor! I had a few broken vertebrae’s! Then they gave me a staff, yeast, and fungus infections in my blood! They could NOT stop the infections so they put me into a comma since my fever hit 107 degrees! I was in there a month and then they told my family to say their good byes I had a few days to live before the infections hit my heart and lungs! My family had demanded they transfer me but they refused cause until my family got an attorney! So don’t even go there way! Good luck to you if you do.

Clean and friendly staff!