Richetti Complete Water Solutions

100% the best customer service! They are honest and very knowledgeable. …went into the store front to get resin, and they helped me with all of it!!! Will definable recommend to EVERYONE!

I have purchased three water softeners from them. First in about 1978, then in 2000 and the third in 2007, all different houses.
This last unit has had a couple of issues. One while under warranty and was repaired rapidly. This is a high end unit with a lot of electronics, they actually recommended a cheaper unit because they don’t have as many problems, but I wanted the electronics.
Today something broke water spraying. Don’t know the issue but they are trying to get someone over this afternoon. It stopped leaking when I was able to shut the bypass valve.
It’s been over seven years with this unit so I’m not unhappy.
I sold the other two houses but I know the 1978 unit is still working.

I have been a customer of Richetti’s since 2000 when I built a home on 160 acres. They had to come out (way out) and test the water to determine what systems I need for landscaping, irrigating and home use. These guys were the best. I’ve since sold that property and bought 2 more homes, both times using Richetti for my water solutions. They never disappoint. Recently I had a problem with the reverse osmosis unit that was installed. When I called the office, it was within an hour that Greg was at the front door to do the service needed. He didn’t have the part on this truck, but called the office from my house and arranged for service the next day. This is a family business and they care about their clients. I would never use any other company. They are the best!

I have referred this family owned and operated business for a few years now. They are very customer orientated and have an awesome reputation with my clients. I will continue to use and refer this company. When it comes to water solutions the have the answers every time. I have always dealt with Greg, he always communicates with my customers answering any questions they have. Keep up the good work guys. Also Monique is very pleasant to speak with over the phone.

I wrote a review about Richetti about 3 years ago that somehow didn’t make it onto the Unilocal main review page. We have continued to deal with Richetti over the years and highly recommend this company without question. Greg at Richetti always goes above and beyond to help us with any softener/​filter issues that come up. He genuinely cares about the customer and strives to make sure any issues are resolved quickly and correctly. We have very bad well water and the softener and filter turn it into perfectly clear and conditioned water. We are glad that we have the Richetti water filter/​softener and the outstanding customer service that Greg and the Richetti team provide.

I called Richetti after spending about 2 hours on the phone with Sears regarding a leak in my 2 year-​old Kenmore water softener.
Sears was going to charge $ 75 just to come look at it, never mind the cost of the repair. Richetti scheduled an appointment with me within 48 hours (and would have come sooner if the softener was actively leaking) and Greg came out to take a look. Within a few minutes he had figured out the problem and even found me a used replacement part that he gave me at no cost.
My softener is good as new (though I now wish I had purchased a Richetti softener in the first place). I would recommend Richetti to anyone and will definitely use them again.

This company is horrible, all the way to the top! We were asking them to evaluate our water to see if there was anything harmful in it. They proceeded to run a simple minerals test designed to sell us a water softener. Then the manager Greg and the owner Tom are terrible to deal with. I am very disappointed, The tests tehey ran did NOT INCLUDE ANY BACTERIA or METALS or ANY POISONOUS SUBSTANCES. The resutls cam back with a proposal for a water softener. Meanwhile my family has been using contaminated water for months since they reported on our answering machine that «nothing harmful was present»
Garbage, will never use them again. Their agenda is simple and without concern for folks health.

Great service! Wow, I can’t say enough about Richetti Water. They have great prices, great service and will make sure to answer any questions you have.