Culligan Water Conditioning

Bought a package however I spent a lot more, upgrading to more expensive stand, took two 3 gallon instead of two 5 gallon which was included. 5 gallon too heavy for me up the stairs. I also bought an additional 3 gallon. This comes with a crock which I got. The crocks on shelf state one price (attached picture) and no where does it say lid extra or not included. not one lid had a price on it or on sign. Awesome clerk called manager and he refused to give me the lid by saying does not come with package. Clerk told me lids don’t come with crocks at all. The purpose of lid is when bottle empty but water still in crock I can remove bottle to refill and cover water in crock with lid. Had all my items not already been loaded up I would have requested a refund. I know this seems extreme over a lid but it is the principal of how it was priced and worded. I already took smaller containers by choice so it would not have hurt to take care of their error. Clerk awesome and helpful but manager bad customer service.