Jiffy Lube

This was the first time I went here and I was a little nervous. Usually I always had a guy with me. I was kind of nervous, thinking they would say that I needed to get more stuff done to my car. I was very impressed with everyone there. They were so friendly and helpful. They were not pushy. I definitely will go back. Thank you for being so helpful and very kind.

First time using Jiffy Lube and the people at this location are top notch! Very friendly and know their stuff. Made recommendations but were not pushy at all like other places are. Will be back and recommend to friends

Any time I need an oil change I come to this jiffy lube location. They don’t b.s. me here and even if you don’t have a coupon or discount their oil change prices are super reasonable. The guys are always so kind and don’t talk to me like I’m stupid (which I seriously appreciate!) I would recommend this jiffy lube location to everyone.

Just watched employees doing donuts in the parking lot. Hope it wasn’t a customers car… I assure you they will never have my business.

Great service! Theo was genuine, helpful and I felt like he was knowledgeable and didn’t try to up sell me! Highly recommend them!

Same experience as the lady from ⁹⁄₁₄ — zero interest in service. The guy in the booth took my keys, then took somebody ahead of me to get their information.
Then, the day after the oil change, I find the oil is black and like they didn’t even change.
Stay away from this place is my advice.

I pulled up and the guy who «greeted» me showed ZERO interest in helping me. Told me it was going to take 30 mins… I’ve been sitting here for an hour and 15 mins and have only been spoken to once. I just need a simple oil change!!!

Groupon spammed me at just the right time. I just happened to need an oil change.
Isaac is awesome! He was not only very kind to everyone he spoke to, he showed me my air filters, asked if I wanted to change them and the cost, but then told me they weren’t bad enough to necessitate the change. Nice, he could have told me they needed to be changed, and I wouldn’t have known any better.
However, no matter how good the service by one individual, it doesn’t make up for how bad corporate is. That’s why there’s no 5 star rating here.
It started with the groupon. There was no information on how to use it or who to call. So I went to the website to get further info. Still nothing. Do I need an appointment? Do I call ahead? Is it just a drive up and get it done? I’ve never been so I didn’t know what to do. Even when I drove up there were no signs anywhere except for a small one in the bay telling me to pull up.
When I got out the guy just instructed me to go inside and have a seat. I thought that was strange being that I didn’t tell them what I wanted to do. Then I realized that’s the business model. You are there for an oil change and everything else is laignappe (as we say in the deep south).
I really liked the end where another guy physically showed me every single thing he did, ensuring that all the caps were on tight and that the oil was now clean.
Great service! It’s unfortunate that corporate doesn’t handle their marketing very well.

I have never had a better oil change experience before! They went above and beyond to make sure my car was taken care of and I was getting the best value! The guy even recommends an online coupon so I could get the signature service change for the same price as the basic. And one last thing I absolutely LOVED was the gentleman walked me out to my car when it was done and opened the door for me to get in. Tell me another place that does that! VERY GOOD SERIVCE!

I was immediately greeted with a smile. The oil change took less than 20 minutes and the guys there were all very friendly and had me out of there in a jiffy –lol, no pun intended

Pays to check first. I have a diesel and found it saves me to bring my own oil and filter. Not here I was quoted 85 bucks a quick call to a grease monkey up the street saved me 55 dollars. Even when I told them what their competitor charged they just shrugged. It’s not like they were swamped. Just one car in the bay so I guess they didn’t want my business.

This business is filled with untrained scammers. On a recent visit, the oil monkey told me I had a major oil leak and that I should get the additional service that allows for free fluid top offs. Given the car had never leaked oil before and I take meticulous care of it, I was a bit shocked and asked to go below to see it. When I got down below the car, I saw the bottom was a major mess with oil everywhere. The mechanic said it’s «leaking here» and pointed to the bottom of the engine. Then he told me he had a friend that is a mechanic across the street and could fix it for $ 300. Wow! That seemed convenient.
Well, lucky for me, I have a brand new white concrete driveway at home, so when I got there, I parked on the street and evaluated my driveway. Spotless! Not a drop of oil on it. I then took it to my regular mechanic, and he said they hadn’t tightened the plug and let the oil spill all over everything when they initially drained it, which explained the mess.
Do yourself a favor and go to a trusted mechanic. These guys obviously are in the business of scamming customers and are in cahoots with one of the mechanics across the street.

Service was excellent and very quick.

I had a great experience here.
The service was fast and friendly. I was greeted promptly and they took care of my car as quickly as they could on a busy day. Everyone that I came in contact with introduced themselves and were helpful with any questions I had.
What I loved was the no pressure sales. The technician went over the typical list of recommended services due at various milestones and what not. Most had already been done, but for some reason i couldn’t remember the last time I rotated my tires. I went ahead and added that on. Later, the tech came in and told me that they looked at my tires and they didn’t think it was needed. They instead recommended that I have that service done a couple oil changes from now. Holy crap! They just saved me 20 bucks! 20 bucks that they easily could’ve kept and would’ve done a service that really wasn’t necessary. Thanks guys! I’ll definitely be back.

Let me preface this by stating that I try my best not to write bad reviews. You know what momma says. But when the service is so poor I feel people need to know what to expect.
Yesterday while I was driving a friend to go pick up his truck from the shop, I decided to kill two birds with one stone and get my oil changed in my car before my trip to to mountains this weekend.
I stopped off at the Jiffy Lube in Arvada and to their credit, they had me in and out in no time flat. Maybe that’s where the problem started. As I sat in the waiting room, I could see one of the attendants working on my car talking on his cell phone. I didn’t think much about this until after my visit.
About 2 hours after my oil change, I received a phone call from the Jiffy Lube informing me that one of the staff had forgotten to put on a skid guard on the undercarriage of the car and that it «wasn’t a big deal. Just come on back and we’ll put it on for ya». Well, you see, it is a big deal. I live in down town Denver. At least a 30 minute drive to your shop. I asked what they could do for me since I had to drive all the way back to Arvada and he said he would have his manager call me back and let me know what they could do.
No call that day. The next morning I called and got the same runaround and the acting manager said that his boss wouldn’t be in until 11am. 12:30 rolls around and still no call. I finally get a hold of the manager and he informs me that the only thing he can do is have me come all the way back to Arvada for a free oil change the next time. Um, that sounds you aren’t doing ANYTHING for me since again, I LIVE IN DOWNTOWN DENVER!!! I asked if he could get me a coupon for another Jiffy Lube and he said «Nope».
Not only will I be contacting corporate Jiffy Lube about the lack of service and respect for their customers, but I will be informing them that will not take my car back to ANY Jiffy Lube.
DO NOT SUPPORT THIS PLACE!!!