Kaiser Permanente Ashburn Medical Center

Dr. Chand is the best physician I’ve seen in 57 years.
He is knowledgeable, he listens, and you can tell he genuinely cares. I never thought I’d get that in an HMO.
Each year we have our choice of various health care plans and every year it’s an easy choice thanks to Dr. Chand and the staff at the Ashburn KP.
I also have to say that the entire staff at the Ashburn KP is great. I have never had anything other than a pleasant experience with everyone there.
Having said that, this year I had occasion to be seen by Dr. Kathleen Leary at the Reston Optometrist office. She could singlehandedly change my mind for next year’s renewal.
I had to have glasses for the first time and in both office visits I found her condescending, gruff, perfunctory, and just plain rude. Her «examination» took so little time it left me completely bereft of confidence that she knew what she was doing and had gotten my prescription correct. And forget trying to ask questions. The look she gave me alone was telling me that she thought I was stupid for asking questions, and how dare I ask for clarification from her!
Oh and the prescription she ordered did not help in the least. Now I’m out the money for 2 pair of glasses that I can’t wear and I’m definitely not going back to KP to figure out what I really need. And of course if I’m not able to take advantage of what I’m paying for, I have to question why I’m paying. If I had to deal with her more often I would switch insurance providers.
Interestingly enough, I took my children to see Dr. Julie Kao and they had a completely different experience and both of my kid’s prescriptions were spot on.
Dr. Leary is burned out and it shows. She should move on or retire before she costs KP customers.

I live in Ashburn and this facility is close to my house. I better be calling this place (come on don’t worry place) I convince the doctor in 3 visits to do a H-​pylori-​bacteria test for my wife. He kept saying oh she worries too much that’s why she has pain in stomach. But finally when she did the test she was positive and she had to take medicine for it. Recently she had two other problems too. But again the doctor said oh don’t worry she worries a lot. Now I am going to change her primary doc. I don’t recommend going to this place. Specially if your MD. Nguyen patient.

I wish to thank Dr EDGARD A SEGURA for his kindness and wisdom for all my visits. My last visit in regard to my chest pain was so thoroughly examined and so knowledgeable advice was given that I was instantly at ease. Under Dr EDGARD A SEGURA’S care, I feel so much better that I think it’s time to give credit where it is due. Competent, sensitive & knowledgeable physicians like Dr EDGARD A SEGURA are the prize of the medical profession and a very precious asset to any organization. I can’t say enough good about Dr EDGARD A SEGURA in spite of my association with him for nearly a decade. He is no doubt a physician with great qualities and our whole family is with Kaiser Permanente, giving him the credit for it. Physicians like him makes this medical institution so awesome. I have heard my wife and daughter also singing his praises.
Dr EDGARD A SAGURA IS IN ASHBURN FACILITY VA 20 147

They just said wait another after 20 min. Late on my appt. 1 full hour because they had 3 more patient before me. Never happened at mclean location. Not recommend Dr. Huang Wen. He was 1 hour late on my appt. And others.

Our first experience here at Ashburn Kaiser wasn’t positive. The one star is because the facility is nice. We always go 20 miles to Tysons Corner Kaiser facility but since my 4 yr old was too sick to stand the journey, we took him to Ashburn. The Doctor at Ashburn was Doctor Sandeep who saw our son. She took a good half hour to come in to the room. Was trying to be chatty and find out background information about my son’s condition. No sense of urgency in treating him. He had been dehydrated from the flu and the lethargy plus 24 hr vomiting should have been apparent to her. We had also explained to her that he always ends up needing IV fluids as in the past he has been hospitalized for severe dehydration from vomiting. She tried to take a strep test on an already lethargic child who had been vomiting the whole day. She told him she «will give him the needle if he doesn’t open his mouth.» and I thought this was not a way a doctor should speak to a distressed child. She initially said she will give him the IV. We were prepared for it but then after a few minutes she backtracked and gave him a zofran pill. Since he didn’t vomit for about 1 hour, she decided it was OK for us to go back home. The medication wore off and the vomiting started again and the next dose of zofran she had prescribed had no effect. He was very bad by evening and we took him to the nearest emergency center, Stone Spring Medical Center (See my review of it). From there we had to transfer him to the children’s hospital in DC which was almost a 2 hr ambulance ride at 3am. Three different hospitals/​medical centers in one day because Dr. Sandeep did not take precautionary/​preventative care. We have thousands of dollars in related medical expenses as a result. My son could have been feeling better and he would not have had to go through so much distress and inconvenience had Dr. Sandeep made the right decisions that morning. You never take chances with a child’s health. Very Disappointing. Will not recommend.

Dr Nguyen is a fantastic doctor who cares and and is passionate about his work. Very good in person and is quick on email to answer questions and help with prescriptions. Too bad all doctors can’t be more like him!

I have been a patient of Dr. Nguyen for more than 8 years. I have a number of chronic conditions and he is on top of them all. He is absolutely the best!!! He is always available to his patients by appointment, phone or email. He gives his patients a 110 percent, but expects 110 percent in return. Listed as a top doc in Northern Virginia, you can’t get better medical care. He treats his patients as individuals and he actually listens to his patients. He always takes the time to explain your condition and will answer any questions you have. He is probably the most highly respected physician in KP.

With a comfortable, fun and efficient demeanor, Dr. Huong-​An Nguyen of Kaiser-​Permanente in Ashburn, VA, runs a family practice that makes visits for his patients timely and pleasant.
Waiting in rooms will never change for the better and it is no different here, it seems to be the nature of HMOs and PPOs. Gone are the days of smaller practices with a single general practitioner. While I fondly remember and miss the days before the modern HMO, Dr. Nguyen comes closest to maintaining that family feel and closeness that patients once felt with their doctors.