Barnes & Noble Booksellers

Love everything about it! Can’t replace having such a vast array of books at your fingertips and an enviornment that lets you scan through them to make a great selection.

Sometimes, when I leave Publix, I’ll go look for a new Sodoku book or a good comic. However, parking is tough. There is a Starbucks attached which is nice because I can sip on a green tea while I browse the DIY section looking for knitting manuals or origami paper. My boyfriend enjoys browsing for car magazines. The lines can move slowly but I don’t mind, I love looking at the cat, puppy and other animal bookmarks.
It is always nice to go home with a new book or puzzle or comic to keep me entertained.

Would have to say this is my least favorite place to come to buy a book. There is a woman that works in the «customer service» section and is so rude and unfriendly. She acts like its a burden to «help» you. Not a smile, thank you, NOTHING! Sorry to bother you! Maybe you shouldn’t work in this line of work. Customer service is not your cup of tea!

Typical B&N except that there isn’t the usual café indoors. (Who came up with that idea?) there isn’t much seating available. I interacted with about 5 workers here to order books. From the look they gave me, I think they thought me awkward? Or maybe they were kinda odd. Either way, who cares when there’s a great selection of books– this branch seems more well-​stocked than the Edgewood location, and I’ll take awkward and aloof service over intrusiveness any day.

This store literally saved my job!
We had an executive event in Atlanta and I had to order 30 books as a giveaway for prospective clients. I originally went through Amazon but they did not have enough copies in their warehouse. I thought that I would wait to see if they could get more copies on time and 5 days before the event, it was clear that wasn’t going to happen. I
I approached one of the reps at this Barnes & Nobles to see if they had my book in stock and they didn’t either… but that wasn’t a problem! They immediately offered to custom order 30 books and deliver it on time! It was almost too good to be true at that point, but that wasn’t it. Not only did they offer me a 20% discount providing me with $ 150 off my original Amazon order but the rep HAND DELIVERED it to the hotel we were staying at for our event. If that isn’t a prime example of «southern hospitality» then I don’t know what is!
100% will use them again for future events :)

This is a good sized B&N. Parking can be a hassle in front of the store, so trying to find a spot on the other side by Publix is a good idea.
There’s not much to say about this B&N, that’s any different than the other B&N around town. I mean there’s the delicious smell of coffee wafting throughout the store, the usual variety of books where maybe they’ll have what you’re looking for or maybe you’ll find something new to pick up, and pretty decent customer service.
It’s a good thing to check online to see if they have the book you want, because I’ve driven all the way from Marietta to this Buckhead location to pick up a book I was dying to read. So yay for good inventory keeping.
Other than that, their selection isn’t the greatest, but between all the B&N none of them have a great selection… It seems to be split between the stores, that if you can’t find it at one try another and so on and so forth. But this is a cool B&N and I’ll keep stopping by whenever I get the chance.

This Barnes and Noble location is excellent! They have very friendly Starbucks staff, a knowledgable staff regarding the actual layout of the store and the books for retail. I ordered 50 Shades Of Kale recently, and thy had it for me in only a few days. No complaints :).

The best large bookstores in the Atlanta area are Barnes & Noble — I think they have a monopoly — and I rank this one second to the one at Perimeter, which is the best. However, this B&N has some nice features that propel it over its Georgia Tech and Edgewood cousins.
First things first, this B&N shares space in a Publix-​anchored shopping center. It’s a nice Publix so that may be an additional reason to come here. But it makes parking a little difficult.
Inside of the store, there’s an adjacent Starbucks. Not a B&N staffed Starbucks, from what I can tell, but an actual store. That’s major. There’s outdoor seating as well. If you have a Nook, you can read books at the Starbucks, using B&N’s services. That’s awesome.
The B&N itself has a large selection of books. Right there it’s better than most of its counterparts. Secondly, unlike Edgewood Avenue, there is not a large selection of kids games. I prefer that so that there is a great selection of books. Plus the kids section is neatly in a mezzanine area in the back of the store. Great for families and folks browsing for books.
The only drawback, which is intentional, is that there is not a lot of seating to read those books. Unlike the Perimeter store where the Starbucks is located in the middle of the store and has great seating around it, should you want to camp out, do some studying and buy some books. (Or meet a friend for coffee with something else to do.) This B&N has almost no seating, which makes it difficult to browse for a long time. That drawback places it second to Perimeter, but the rest of the advantages place it above most of the rest of its local peers.

Thid barns and noble is ridicules. I purchased 4 books they charged me for 5 books, i went home and found on receipt they charged me for 5 books. I called to request refund. They were making all the excuses and were not refunding my money. Why will i go there again?

The unique thing about this Barnes and Noble location is all the in-​store seating for patrons. In the golden age of Barnes and Noble, there were plush seats throughout the store that invited you to sit for a while and read. Now the only seating you can find in most stores is either in the children’s section or in the Starbucks Café. In one the seats are in short supply and in the other the seats are just short.

This location features a corridor of tables and chairs one aisle over from the main aisle. There is also a generous row of bench seating just off the steps leading down to the children’s section. If nothing is available in either of those areas, you can usually find a seat on a window ledge. This seating area may or may not be adequate for you to flip through a few books. It depends on your body frame.
Books are meant to be savored. I frequent this Barnes and Noble because it’s one of the last locations in the city that invites you to sit and stay for a while.

I ordered a book online, was sent the incorrect item, and was offered no compensation.

This Barnes & Noble has a built-​in, full-​sized Starbucks. Need I say more? The store itself is large. And has a great selection. And the only reason it gets 4 stars, instead of 5, is for the severe lack of seating. Buy some more chairs, guys!

Great selection on hard to find books and music.

Oh, J knows me.
He knows my «happy place» is a bookstore (his is an airplane, so note that I know him, too).
And yesterday, after work, I got to indulge myself for several hours reading through what I would buy with the gift certificate he gave me as part of my Easter «basket» — gosh, I had fun. I finally settled on a couple of cooking magazines and a fascinating book called Drunk Tank Pink by Adam Alter, about how the things we see, do, what our names are, etc affect all we do and are…the nerdy psych major in me is thrilled with this tome.
This BN gets busy and at one point I was able to snag a seat at an open table (rather than sit on the windowsill like the other few folks and I had been doing) but then I saw this sweet young couple come in who were looking to study — and he was wearing a Wildcat Tennis sweatshirt. .. well, heck, I played tennis at Westminster so the least I could do was give them my table!
Happy Saturday afternoon for all.

For the many years I have lived in between the Borders and the Barnes & Noble, I have much preferred Borders. We all know how that turned out. This Barnes & Noble feels a little old and cramped.
This holiday season I really want to try and buy as much from local stores as possible, so far it’s not working out too well! Barnes & Noble got me started on the wrong foot for sure.
I needed to purchase 2 books as gifts. I looked all over the store and could not find either book, both of which came out earlier this year and are in no way obscure. I went to the customer service desk and a woman looked up both books. She informed me that they do not carry either book in store, but they could order the book for me. OK, I can deal. Until she told me it would be $ 15 to ship to my house or $ 10 for in-​store pickup. So I said «no thanks» and left. I went home and ordered both books on Amazon and received free shipping and they were here in a few days.
I really want to be a supporter of bookstores, but charging more than what a book costs for shipping is ridiculous to me. If it was a Mom & Pop store I would be more apt to cough up the extra dough, but not for a chain.
I’ll give an extra star for having a Starbucks.

Best (only?) place for magazines around here. Good selection, but of course not everything, and they run out of Barron’s during the week (so get it while you can early in the week).

Recently, I visited this Barnes & Noble location on a Friday afternoon after shopping at Atlantic Station. I was pleasantly surprised at the cleanliness of the store and the friendliness of the staff, and I like the fact that there’s a Starbucks next door!
The store itself isn’t nearly as large as my favorite Barnes & Noble at the Mall of Georgia, but it’s a good size. As I browsed through the store, the employees didn’t bug me with questions on whether I needed help or whatnot, but they smiled at me indicating that they were there to help if I needed it.
Since I needed to send a couple emails and couldn’t wait to drive 40 minutes back to my house to use my laptop, I was *super* lucky and found an open table right by the window! There are a few tables by the windows as well as some benches near the back wall. I love, love, LOVE the fact that Barnes & Noble stores offer free Wi-​Fi to their customers!
There’s a good-​sized children’s book section, and their restrooms are located past this section. Yay for their clean ladies restroom!
Overall, this Barnes & Noble gets 4 stars for their cleanliness, friendly staff, good selection of books and magazines, and free Wi-​Fi! I would definitely come to this Barnes & Noble again if I’m in the neighborhood.
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The problem with big bookstores in general is that they’re obsolete. Especially this one. It’s basically the public library. You go in and theres lots of people camped out, but very few of them are actually buying anything. This is fine because if you do need help finding anything good luck getting a staff member. When I was here, there were 2 people working. 1 was at the register and was helping some customers there. The other was in the music department sitting by himself on the floor texting on his phone. I asked the guy for a little help finding something and he snapped at me that he wasn’t allowed to leave his area. Um, thanks for the great customer service there buddy.
So I left without buying anything. I went online to
, found exactly what I wanted, read many reviews from others which gave me a good idea of whether or not I wanted the book, and I bought it, knowing that a return to Amazon is just as easy if not easier than having to go back to the store to return the thing.
I can see why a store like Barnes and Noble can’t compete easily with Amazon. You can’t find anything, you can’t get anyone to help you, even if you do find what you want, theres no way to get an idea of whether or not its any good. Maybe you’ll get that 1 staff member’s opinion but whats that compared to hundreds of opinions on Amazon.
No this place is definately the public library now, which if thats what you’re looking for, a place to crash and drink Starbucks and read stuff for free, go for it. If you’re looking to actually buy stuff and get good service… um pass.

Came to return a Nook here. And long story short I got attitude and some unfriendliness from two of the male queen managers. I was told I could return my Nook instore (when calling customer service on BN website), and the first manager said I couldn’t b/​c of my tender type (paypal)… I asked if he could just CALL Barnes and Noble corporate customer service to double check since they told me I could several times. I assumed they may have a process unfamiliar to them.
He said he would check with a senior manager again, I asked if they could just call since they had did not know how to handle it and an older manager may be even more clueless since the tender I spoke of was new to Barnes and Noble (paypal).
The higher/​senior manager came over and he gave me the same spiel, but in total divo talk, this guy was unnecessarily raising his voice although I remained calm and level headed.
I HAAAAAATE attitude, especially when it’s undeserved.
I plan to never come back to this location and I will tell everyone I know to never go ro buy at this location.

Don’t you think it’s a little odd when people treat a bookstore like a library? You know, loitering around reading magazines and then taking books off the shelf and reading them (presumptively without purchasing them). That’s part of the reason why I prefer to purchase books online.
This Barnes and Noble (notice I didn’t say «Nobles» as some people seem to think it’s called) is in my neighborhood and I came here last week to see NeNe Leakes at her book signing. Angela Y. and I were on hand as the [un]official Unilocal celebrities and it was a pretty good signing. The store is large and the staff is friendly and helpful. I would appreciate a little less pressure at the register to get one of their member cards, but I digress…