Extra Space Storage

My stuff is secure. Sound as a Pound.
This location is Super clean — high on a hill like a fortress — run by a very nice and organized staff.
I love this location and I was willing to pay a bit more to get my storage outside of the city. I live downtown and recently moved into a condo where I had to combine a complete household with another person so lots had to go into storage. I didn’t want my things stored in a super ghetto area — so I chose a nice suburban quiet spot.
There is a truck (when it’s running!) that is free for you to use upon move in which was very very convenient (and scary to drive if you’ve never driven a big truck!). I think I had to give a ($ 250?) cash deposit (maybe it was less — but it wasn’t more than that) in order to take it off property and they literally hand the sealed envelope of cash right back to you when the truck returns unharmed (if you’ve ever rented a car that shouldn’t be shocking to you).
My unit is very clean — the facility is always quiet when I go — and the staff has been nothing but kind and accommodating.
Word to the wise (especially for a first time storage renter like me) — things that will happen that you won’t expect but are above board so don’t flip out:
Your rate will go up after a few months — then a year after that. You got a promo rate when you booked — and you may get a spike of about 10−25%. Expect it.
You will need to get insurance on the things in your unit. There are different coverage amounts and all will cause a additional monthly fee of 10 – 100 $ depending on your coverage amount.
At the end of the day — these guys are not «bait and switch» as some users have said. You’re an adult. You’re renting a space. Promo rates expire. Insurance is a thing. Rental deposits are a thing. Welcome to real life — this won’t be the last time those things occur.
All in all regarding this particular location — pricey compared to downtown locations but worth it in my opinion!

I’ve been a customer of Extra Space for a long time now and I’m always impressed with the cleanliness of their facilities. I mean, they have bathrooms on the main floor and the entire place is air conditioned. Not like your old school storage facility where there may or may not have been a retired junkyard dog roaming from unit to unit.
Also, to make matters even more rad, this place is locked down like the facility from freaking Goldeneye. You have to input a personalized password in the elevator just to access the underground lair of other units. So baller. Now they just need to utilize a retinal scanner and we’ll all be secret agents as we access our locked-​up valuables.
The staff here were always super sweet to me, too. They helped with so many things and they were especially chipper upon each visit to the front office.
Extra Space Storage: Shaken, not stirred.

I’ve only been here twice and I’m already so excited for this upgrade from the last orange storage place.
I knew this used to be a kind of private storage company. Dunwoody Storage Space or something Iike that. Their website never showed any prices so I assumed they were high. I guess I see now (ftomb the first review) that they were way cheaper, ha. However, what I am paying here really is at least $ 12 less than the place I moved from on Roswell Rd. I’ll update after I’ve paid a few months.
I found this place again online after I realized it has been bought by Extra Space, and figured they’d have their rates posted. They do! They had a 5×10 available on the site. That’s the same size I moved from so I knew my stuff would fit. I reserved it and then after a bunch if reminder calls because I kept forgetting to confirm my reservation, I called and said I still want it. I went in and got it done.
The service here is very friendly. Gary gave me a tour and showed me where my unit would be. I clicked some initials on the computer they set up to share the contracts. Got my insurance and new combo lock.
The reasons I like this place better include the fact that it’s cleaner, a more updated building, code is in the elevators, not an outside gate and my individual unit is actually well lit and 5 deep rather than a narrow 10 deep. Last 2 details were baaad at the old place.
I’m excited to be moving into this storage unit!

ANYONE WHO GOT A UNIT HERE WHEN IT WAS DUNWOODY SELF STORAGE READ BELOW! VERY IMPORTANT! YOU ARE PAYING TOO MUCH!
This place used to be Dunwoody Self Storage and was recently acquired by ExtraSpace Storage.
When is was acquired, I called to confirm about changes. They told me there will be no changes and everything will remain the same.
I just went on the website to get the current phone number and found out my unit is listed for $ 32 less than I am currently paying! Mind you, I signed a MTM lease. This lease can be changed at they end of any month. The gentlemen on the phone just told me that I signed a lease with the prior owner, and they had no reason to call and tell me prices had gone down. This is just bad business!
My belongings will be out of this unethical location this month. If you too signed a lease with the prior owner, you are overpaying! PLEASE BEWARE! Don’t overpay another month!