Resurgens Surgical Center

I managed to hurt my knee and was recommended to Resurgens to see Dr. Rosenstein. When I called to make my appointment, the client services staff member I spoke to was pleasant, efficient, and super informative. She was able to fit me in within a week, on a day and time that worked for me.
When I got to the building, I found the office without too much trouble (the concierge are super helpful about directing you to the right place). Check in was fast and my wait was less than 10 minutes (the nurse called me in before I even finished all my paperwork/​patient history forms). The nurse was nice and quick about ordering my X-​rays. The wait on those were less than 5 minutes. Once those were done I saw the doctor fairly quickly.
Dr Rosenstein was great! After his physical exam and after he reviewed my X-​rays, he went through the differentials and gave me options. He listened to what I was and wasn’t willing to try (no steroids for me today thanks) and outlined what to expect and what the next steps were if plan a didn’t work. The whole experience left me pretty confident in his diagnosis and care.
All in all great experience, I was in and out in an hour with lots of information and a treatment plan. The front desk was even able to give me a parking validation even though I forgot my ticket in my car (it’s the little things).

I recently had outpatient surgery at Resurgens. It was the 1^st time I was having «open» surgery. Needless to say, I was extremely nervous. I was contacted prior to surgery to let me know of everything that needed to be done prior to surgery day.
When surgery day came and I arrived, the staff was extremely supportive & informative. I felt like I was a baby being coddled. It was great!
The staff was very punctual ensuring surgery began on time. I knew every step of what was happening before surgery began. I was really taken care of here and really appreciated the sensitivity shown.
Great experience!

I drove my mom here to get surgery on her knee, perhaps she should be the one writing this review? Heh.
All I did was drop her off, sit in the waiting area, and play on my laptop until it was time to go.
It was nice inside, clean. Easy to get around.
The staff was friendly and seemed genuine. They were especially helpful at directing me to where I could find coffee. :P
When it was time to go, I had to drive my car around the side of the building where patient pickups were taking place. One of the staff brought my mom out in a wheel chair then helped me help her into the car.
It was an overall smooth process!

I went to Resurgens based on a recommendation from the urgent care center I visited after hurting my knee playing softball last fall. Turns out I tore my ACL and the team at Resurgens has been absolutely fabulous as I’ve been dealing with that and the associated surgery, physical therapy, etc. I see Dr. Thomas Ross (he rotates between St. Joseph’s and Emory Crawford Long in Midtown) and he’s wonderful. Always takes time to answer as many questions as I have, appts generally on time (within 5 – 10 mins), and in general has taken really good care of me and my knee. I wouldn’t hesitate to recommend Resurgens and Dr. Ross in particular to anyone having knee issues.
The physical therapy dept at Resurgens has been great as well — it’s easy to schedule appts (even ones close to the end of the day to avoid having to leave work too early) and they got me back on my feet and into advanced rehab treatment ASAP. If you’re going to get hurt, these are the ppl to make you better fast.

Dr McBride and his hand group of docs at St Joseph’s are the best that you can find. They are concerned and compassionate. I am a surgeon and would be lost without fingers and hands that function properly and despite having a number of problems over the years with my hands, they have diagnosed me quickly and managed to help me avoid sugery. Thanks for being there for me and I would not trust my hands to any other group. They will work you in if you are having an emergency and you then may have to wait a little, but it does not matter since you know you are seeing the best.
Dr J

Got into a car accident… maybe the adrenaline rush of it all had me on the high that numbed the pain because two days after the accident I could barely walk. Time to go to the doctor!
Setup an appointment, and about 1.5 hour wait… ridiculous. I think the doctor thought I just wanted to be high on drugs, because no medication was given. He was like you look athletic and you aren’t limping badly so you’ll be alright.
They took some xrays that weren’t necessary because I know I didn’t break anything. I just needed some medication for muscle tension… which they didn’t provide.
Needless to say if I do get into another car accident (heaven forbid) I won’t be coming back here.
Oh and the office is nice, which is a good thing since you’ll be waiting a LONG TIME…

Five stars for Dr. Rosenstein & his care. Two stars for their billing. Good gravy…
I changed insurance about a year ago & dealing with their billing department has been a nightmare. I wrote them a check on June 1 to pay off my remaining balance. And waited. And waited. And waited. I called them on June 15 to confirm they’d even gotten the check. They said they had & it had been posted to my account, the money should be coming out of my bank account. I called them yesterday & was told the check had been posted on the 20^th, not the 15^th. It’s now been 3 weeks & they still haven’t taken the money out of my bank account in spite of being told twice that my check had posted. Considering the other two medical practices I wrote checks to on the same day & mailed at the same time cleared the checks in 2 weeks or less, I’m unimpressed with their level of service.

love love love this place! my favorite therapist is Amy Ross and i HIGHLY recommend her. i’ve used her twice — for a knee injury and ankle injury. the price depends on your insurance but for me, it was worth the money. i was also done a little early (healing) for both so i didn’t do the full term of therapy.
the surroundings are clean, lots of windows with light and the staff is friendly. the rest of the doctors seem nice as well — smile a lot or joke around. there are a couple more reserved ones. good equipment and exercise regimens. i love the big ice packs that bend and shape to your spot you need cold. highly knowledgeable staff that talks to you in regular english to help you understand what is wrong. big parking ramp for you to park in nearby.
go here if you need physical therapy — you will be healed and you will enjoy it! great customer service and personal touch!

As someone with bad knees and a bad back (thanks genetics), I have needed to have an Orthopedist longer than most any other doctor. I have been very fortunate to have an excellent doctor look after me and keep me with my original joints this long.
Never quick to cut, or order expensive procedures, Dr. Rosenstein has always discusses all options before making any recommendations. I trust what he tells me and I follow any instructions he gives. I have had injections that have eased the knee pain and followed up with physical therapy.
The medical assistants/​nurses are very helpful and take care of any needs between visits. Any time I have a problem with any other part of my skeleton (hand, foot, etc), the nurses recommend someone great within the practice who specialize in that area. It certainly makes life easy.
I wouldn’t be walking so well without these guys!