SERVPRO of NW DeKalb/Dunwoody/Brookhaven

We are renting a house in Atlanta and came home to a flooded house on a Saturday night after vacation due to a 2^nd story burst bathroom sink supply line. I sent the wife and kids to relatives for the night and called Servpro as the property manager suggested we do so. Had no prior experience with any restoration company, but they came out the next morning on time and cleaned up the water, wet ceiling insulation that covered the floors/​furniture, drywall, and nasty stuff everywhere on 2 house levels. They gave good advice on how to proceed with securing our stuff and did a few extra things for us that I did not think of.
The lousy insurance company (***state) dragged their feet on the house damage claim and so did the associated general contractor — it took about 90 days to finish the job. We had so many headaches (living with retired relatives during the time with 2 young kids) but when we look back Servpro gave us the best customer service out of all of the vendors and companies that we had to deal with during this issue. I wish they could have been allowed to do the rebuild, I’m sure it would have been better than what we have now (shoddy painting, sub par re-​flooring, 2 different colors of carpet, etc.). Ben and Mary really came through for us and I would recommend and use them again over anyone else in the area.