Spanx

Originally, I started shopping online because I actually had a great experience with customer service. Well, how quickly they changed.
I purchased an item online and received it about 2 weeks later. After wearing the item about 5 time — not in a row — I noticed that it was falling apart. This was surprising to me because I love their items. All my purchases last a year or more.
I immediately wrote to customer service and waited. After a week of being ignored, I sent a 2^nd and then a 3^rd email. Still the same… silence on the other end.
I finally contacted them by telephone and was assured that it would be resolved if it fell within the 30 day period. But by now it had been over 30 days because I spent 3 weeks waiting for a response. Still, they assured me that they would resolve my situation by allowing me to send it back. I just needed the return label. Nothing has arrived and time just keeps on ticking.
After 3 emails, 4 phone calls, I have received only apologies, and that is all. I have not received anything I was promised and the item — $ 70 dollars worth — is unusable. I am so disappointed that words cannot describe what I feel.

Terrible customer service on
. They are out of most sizes all the time and when I complained, they were not helpful. The attitude seemed to be, «Sorry, nothing we can do, check back later… we don’t really care… instead of helping the customer find the product they need. Thankfully, there are other options for slimming undergarments now because I am done with Spanx.
I keep thinking about the Spanx owner and how I helped her make her billions. Ugh. Bad customer service catches up with you.

Spanx has the WORST customer service I’ve come across. Their products are completely overpriced for what you get, as well. I purchased three items from their website.
I have had ENDLESS trouble with their customer service agents and have had different answers to my queries from each agent. One week after I was charged for something I did not purchase, I am still waiting for my refund. What’s more, their customer service has the audacity to write me and let me know they will be crediting me back for the item they erroneously charged me for, once they check with their warehouse to make sure this item is with them! I will NEVER shop at
again and will warn my friends about them as well. SHAME ON YOU, Spanx.

After a particularly indulgent weekend filled with birthday parties, drinks, brunch, movie snacks and more drinks, I awoke on Monday morning feeling a bit… puffy. This is not totally uncharacteristic of Monday mornings after fun-​filled weekends, but this Monday was different as I was throwing a party that evening.
My outfit had already been chosen and it was too late in the game to shop for something new. My tightest fitting jeans and new horizontally-​striped, cotton-​spandex blend top were only going to accentuate the problem.
At 2pm, I ruled out the Master Cleanse as I had just come from lunch. A trip to the gym to sweat off some water weight was out of the question with my jam-​packed schedule and recently bruised coccyx (that’s another story). And then it hit me: Spanx!
Despite my tumultuous relationship with control-​top pantyhose, I filled with hope and dashed to South Moon Under. $ 32 later, Spanx’s Super Power Panties were tucked discreetly into my bag.
Getting the suckers on proved to be a feat in itself that evening, and I was grateful to hear the consistent tap-​tap-​tapping of keyboard in the other room. Had my boyfriend walked in during that charade, I’m not sure he’d be able to look at me the same ever again.
So. Did the Spanx do their job? I believe so, although I was so distracted by constantly pulling my jeans up all night, as they kept sliding down the slippery spandex slope of my rear, that I didn’t really relax and enjoy myself. My friends got a few laughs, though.
Bottom line: I probably should have just embraced my bootyliciousness and saved myself the cash, but I’m sure they’ll come in handy again. Probably with a skirt or dress instead of pants.

What kind of 21^st century business are they running here? Don’t know how to use internet codes my butt. They can’t deliver on their promises, that’s what’s up. And a 30% discount from a 100% discount is a huge difference. Here’s the e-​mail:
Subject: Message from Spanx CEO
From: Contact Us at


Dear Valued Customer,
Thank you for your recent order of a Bra-​llelujah bra on
. I would like to personally thank you for your interest and support of Spanx.
Unfortunately, the «LaurieAnnBra» promotion code you used to receive a free bra was a code I set up only for my personal use and somehow got leaked to a large distribution. Due to the overwhelming use of this code, we are not able to give away free bras. We will need to cancel your order. To make up for any inconvenience, I’d like to extend a special opportunity to you 30% off any order on
. This offer can only be redeemed through customer service at 888−806−7311 (we’ve learned our lesson on using web codes!) and is only valid through April 4^th. This offer is not for everyone. Please be ready to provide customer service with your original order number. Please note that you will receive an automated cancellation notice from us. There will be no charges on your credit card for this cancelled order.
Thank you for your understanding and support.
Sincerely,
Laurie Ann Goldman
CEO

Can you say FREE NEXT DAY shipping!!!
I received them this morning andwas able to incorporate them in under my work attire… very nice!

So I ran into my girlfriend the other night and she looked great. We’re both the same, not big girls, but not small, we try to work out, but LOVE to eat, drink and be merry. I commented on her figure saying, «DAMN Beezy, yoga has toned your ass up nice!!!» And she whispers in my ear, «Its my spanx.» What the hell did you just call me? So she gives me the low down and says they are at nordstroms rack for like $ 10. The next night I happened to be going to a party that I was wearing a dress to. This dress is cool and chic and fun, but kinda puts the cellulite in my ass on display because of the material. Spanx sounded perfect! I couldn’t find them in my size at the rack, but went to Nordstroms, 2^nd floor hosiery dept. $ 36 bucks. They have a variety in shapes colors, etc. YES!!! Now for back home. I went home and squeezed into my spanx and guess what? They were comfortable. Yes getting them up and down can be a bit uncomfortable, but once you are in there you are good to go! They breathe while holding you in tight. My ass looked like a smooth high thing of glory. My stomach was at least an inch less around… I am ADDICTED to SPANX! Thanks!

I’m sad that Cynthia C. has such a terrible experience with Spanx, but I can’t rave about it enough. I’ve got my entire office of women converted over and we all wear Spanx. I, however, have not tried the cami, so perhaps that’s why I still love the brand so much.
Spanx is great for tucking in all the problem areas, getting rid of the horrendous VPL (visible panty lines), and just giving you a little bit more confidence in your step. Yes, they’re tight and kind of a pain to put on, so don’t drink a lot of fluids. However, they work wonders. Any time you see me in a dress, assume I’m wearing Spanx. It takes care of my little beer belly immediately.
My favorite ones are the ones that go to your knees. They tuck in my belly, take away the jiggly thighs and firm up my butt – all in about 2 minutes. I especially recommend them if you’re planning to take a bunch of pictures (i.e. at a wedding) since you won’t always be on guard to «suck it in» for a surprise photo op.
You can find them for cheap at Dillards, though I usually hunt for them at the Neiman’s outlet mall. You can also buy online, but be sure to actually buy the correct size. If they’re too big, they won’t do the job. And if they’re too small, you won’t get them past your calf – they’re meant to be tight, but not THAT tight!
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Update: I just got one of the slips and it is even more amazing than the regular body shapers. Yes, it is costly, but I’m loving that there’s no bunching, it tucks everything in, and is so slimming! I may have to go back and get a few more!

Spanx sux.
Devised by a woman, to create comfort and confidence.
Highly lauded by the press and GASP, Oprah, these slimming shapers evolved from pantyhose, really didn’t fly with me.
Just bought the Hide & Sleek Strapless Cami. Supposed to lay FLAT against the body.
It lays flat alright, but in the wrong places: flattened my boobage AND created boob & back flab. Took the Spanx right off and tried the tube top on again and it looked great.
Worry about your underthings AND undergarments?!? My morning schedule is crammed enough.
Oh and what man wants to accidentally cop a peek at a nude garment posing as skin? Talk about libido killer.
Going right back to Amazon and I’m thankful that I didn’t get sucked into another expensive beauty regimen.