Upfront arrangements went smoothly and professionally, but when my father passed away several weeks later … Nothing went right. It took over 2 hours to reach someone at their 24⁄7800#, another 2 hours for them to find someone to come get him, another 2 hours for someone to arrive. That leaves 6 of us in a small apartment waiting 6 hours. We had to initiate several«what’s happening» calls versus them contacting us. Cheap, yes. Worth it, no.