Bell Tech Corridor

HORRIBLE! Management is the worst. Living anywhere else is better than here! They also use carpet in some if not all units and they use it as a scam, they’ll charge you an arm and a leg during move out for non existent «damages» to it. I lived in a four bedroom unit for only a year. When I moved out they claimed that there was suppose to be 44 months of life left in my carpet. I had no pets rarely had company over also had it steam cleaned the day before I moved out and they said that in the one year I lived there I pretty much got 4 years of use out of the carpet. Not possible. They’ll take advantage of you whenever they can. Parking is a joke they offer an outrageous price for reserved parking, it is covered, but if you don’t wanna waste money on that and you get home after sun down you’ll end up parking in the neighborhood across the street miles away from your unit.

I have lived in this complex for 5 years. Two of those years when IMT owned it. It is always a rough transition, I get that. This place has gone through some of those growing pains, that’s all it is and WAS.
This is no more. They have gotten it together completely in the last year especially. I would absolutely give a lot of credit for that happening to Jimmy, the Asst Property Mgr. He is the perfect person for this job and an absolute asset to Bell Properties and our complex. He is outgoing, friendly, helpful and always actually wanting to help and hear what you have to say.
They have also gone through quite a transition with their maintenance staff. TOP NOTCH NOW. I put in a request for 3 different things, including a complete sink replacement today, and it was all completed with in about 5 hours of my request. =O I even made a note saying no big rush. They take the time to actually explain issues to you, if you give them a chance. That way, things don’t repeat themselves. They are all courteous, professional and very, extremely kind people.
They are happy to replace any lights, air filters, etc, anytime, no charge or annoyed looks.
They are really trying. They are doing a fantastic job and actually want to make the residents happy. Just think about all of the different types of people who live in a complex and what they all want. It isn’t all the same. Give them time and be open about your requests and complaints. Be realistic.
There is a reason I have renewed my lease despite rent increases, which have been much more reasonable than when IMT owned.
Issues residents have:
1. Dog poop not being picked up. Pretty sure that is because the residents are lazy and disrespectful to their own home area and parks.
2. Parking. There is plenty unless you come home after 9 pm. That is the case anywhere in Austin. We are right inside WilCo, but please. Yes, it is annoying. They could also assign one parking spot to each resident, thus making it completely annoying to anyone who ever came over to visit us.
3. ???
I would like to complain about the doves that have nested in the tree outside my window the last 5 years. Wake up call at 6 am on a daily basis. Hahahahaha.
That’s all, for now. =D (longest review ever, geez)

Went in today to look at an apartment with my boyfriend. We met with the Assistant Manager, Jimmy Johnson, who was extremely kind, outgoing and helpful. The property is clean and beautiful and the vacant apartments that we looked at were really nice as well.
We will be applying and hopefully get approved! I’ll update my review after that as well, but so far; AMAZING EXPERIENCE!

I’ve lived at a Bell Tech Corridor for about 8 months now and I have really enjoyed calling it home. It still baffles me how this place got a bad reputation online when speaking with people who have lived here or even considered living here always yields positive stories.
I live in a newly renovated unit and it’s absolutely gorgeous aesthetically. My neighbors are polite and the complex is filled with families of all shapes and sizes. The staff at the front office is always quick to drop whatever they’re doing to address your needs when you walk in and the property manager goes out of his way to great you when he’s out on property.
Anytime I’ve had a maintenance request it has been address in under 24 hours — whether it was an emergency request or not. The maintenance staff is incredibly kind and do a great job taking care of needs around the community. The same day as the huge cold snap in February my heat went out and the part to fix it needed to be special ordered. Maintenance brought me space heaters for my apartment and then called me twice a day for the two days the part took to come in to make sure that I was doing okay and didn’t need any more heaters and to update me on the status of the part.
The only negative experience I’ve had was with parking — be wary of handicapped spots! They are rarely painted because apartments are allowed to move them around as needed which means that sometimes they are not well labeled. I had two friends get towed for accidentally parking in what turned out to be a handicapped spots with an off center/​falling sign.
I would and have recommend Bell Tech Corridor to anyone looking to live in the North West Austin area :)

My family and I have been living here since August 2014. Three months after we moved our rent got jacked up we had no AC for over 24 hours and at that time I was almost 8 months pregnant. We have had nothing but problems since we’ve moved in. Our 10-​year-​old is not allowed to leave his bike underneath the stairs and we live on the third floor and he rides his bike to
husband and I both have big trucks in the parking spots are too small. Trash pick up and leaf blowing at 7 o’clock in the morning. Windows are not soundproof every little noise wakes my baby up. And the last straw was this past Sunday my 10-​year-​olds baseball team was supposed to come over and we were going to have a pool party and use the barbecue grills. I had it okayed in March and my husband called a few days prior to confirm that it was still ok. I got down there half an hour before the party was supposed to start to set up, all the gates were locked the pool look like shit and I went into the front office to question it and I was told that because of the rainfall we had the past few days maintenance was not able to clean it up and it was closed. So I asked the girl upfront if we could just go in and use the barbecue grills eat and then leave to go bowling. She called management and I was told that we could not even go in there and use the grills because it was a liability issue and they have no way of partitioning off the pool. I had never been so upset in my life. I had over 30 people showing up there in less than 20 minutes and had no back up plan and they didn’t even seem to care. I cannot wait until our lease is up and we are getting the hell out of this place!!!

I can’t wait to move out of this place for one reason: the walls are incredibly thin! Make sure you live on the top floor to avoid the foot stomping elephant sounds that come from normal everyday walking. As I write this the guy above me has his cell phone alarm going off. …on silent. … And I can hear it on vibrate in my apt underneath him! If you live here: top floor + ear plugs.
If you have kids, get ready for sleepless nights bc they will be awake & so will you. Sheesh.

I have been living here since December 2014 and had a recent emergency maintenance request. After using the phone system to make the request I had a maintenance staff member call me within 10 minutes to let me know he was on the way and the repair was completed in one visit.
Very happy resident so far.

I have lived here for over 2 years and the customer serive sucks. The managers treat you like they really don’t care. I tried to do a transfer and stay for a 3^rd year but just to a smaller unit, and they gave me the hardest time. They wanted me to put down a non refundable deposit after already establishing 2 years of perfect rental history. I felt it was ridiculous. I decided to move to and they found a way to keep my whole deposit after the apartment was spotless. I don’t recommend this apartment for my friends or family

As many mentioned, living here is a nightmare. The hell we signed for 9 months contract. They have gated community on website but gate doesn’t work any time. Management Sucks, Specifically the guy name CHAD, he don’t know how to talk to residents of there community. So much attitude!!! kind like we are paying him serve us.
I never suggest any one to move here. but if you come here you are basically dead.
they don’t have trained management. Thank god we are moving out.

DO NOT LIVE HERE, RUN AWAY! The IMT @ RIATA is way better :) I’ve lived at BTC since it was owned by IMT, and wish they never had left. I’ve literally given up on dealing with Bell Communities and I am hoping that many many many many people read this review and look elsewhere to call home. Believe me when I say this place is anything but luxurious. Some of the issues: They have gone though a company cleanse and fired hard working people in exchange for some of the laziest, most self absorbed, intolerable human beings I’ve ever met in my life. The front gates never work, which leaves the tenants and tenants property vulnerable to criminals. When the gates do work, the remotes do not work. There is poo all over the dog walking areas (which is anywhere there is grass). There are screws and nails left out in the parking lot from Kingsley Associates maintenance. Trash is always blowing around the community. Sprinklers always dirty your car up at night. Community kids run out in front of vehicles all the time. Building fire alarms going off randomly for long periods of time. You will have to deal with consistent billing discrepancies. The maintenance team and office staff are all horrid individuals with a corporate agenda. Rent will always increases at renewal anywhere from $ 100 to $ 200. I honestly could go on and on. I really want to convey my disgust in this community to other prospective tenants. Choose any other apartment community except for Bell Tech Corridor. Thank you and good luck :)

I wish I could give this place 0 stars. No A/​C for over a month and still not fixed. Have had many problems since moving in and their excuse is they are busy but they expect full rent. They never answer calls, emails, or anything. Called corporate office to take care of it and they are the same way. I will not renew a lease that’s for sure and will be hiring a lawyer to get out of this one. The gym equipment is all broken. The gates to get in are broken. The gates to the pool are broken. They won’t fix anything. Also talked to neighbors and many of them are having the same problems we are.

I signed a short duration lease (less than 12 months). The first few months went without incident. Parking became a nightmare, so we paid for a reserved, covered parking spot. The property has placards posted to contact a towing company if someone is parked in your assigned spot. When we called the towing company, we were told Bell Tech had given instructions to the towing service that only Bell Tech management could authorize them to tow. Bell Tech’s office hours were until 6 pm and each incident of person’s parking in my spot occurred after hours. I was dissatisfied having to leave a message for an on-​call agent to address what the property has inferred can be handled by the tenant.
Part way through our lease term, the office informed me they had lost my lease documents and requested I re-​sign the documentation. The office followed up often to make sure I had not forgotten to sign and return the documents they had lost. They became a nuisance.
We received packages periodically. One specific event comes to mind where the office stated they were going to send back a «very large package» that was taking up too much space in the office. Not only was the box in question small, but we wound up giving the contents to an office employee as they found the decorations to their liking.
Upon moving out, my access to pay my final bill online was terminated. My wife went into the office on a weekend to settle the balance and dispute the late fee the property had added. She was told she could not pay by credit card nor cash and needed to return during the week when the accounting staff would be on-​site. The office staff made sure to notify us that we were going to be sent to collections if the payment was not made by end of day and an additional fee would be added to the collection amount. So for the 4 days rent we owed for the month ($ 150) which we had attempted to pay, the property had already added $ 50 for a late fee, and was threatening another $ 100 and sending us to collections.
I am still auditing my paperwork, as I believe I prepaid my 4 days of rent in advance (15 days early). I had made every other payment early. Our request to waive the late fee was met with wrote «it’s our policy, we can’t.» As another prior resident stated, I was not provided my amount due until I received it in the mail with a late fee added. I will be requesting their paperwork supporting my final amounts due.
The property is located very near to large employers. My wife, who often coordinates relocation and temporary housing for her firm, will now be recommending other property’s to those potential residents. The property is missing on customer service.

Worst service ever! Makes living there miserable. Staff is not friendly, not helpful. Very rude. Horrible, horrible experience

The WORST place I have ever lived. Its not just the 7:30 AM morning leaf blowers almost every morning, the constant maintenance issues, dog poop everywhere, painfully brainless staff… its simply that no-​one gives a crap what happens around here. This past Sunday morning a fire alarm goes off in the hallways (not because someone has burned the toast but the real outside building alarm)…then when the alarm stops, a beeping continues… does the staff tell us there is no fire? Do they do anything to stop the alarm beeping? NOPE. 24 hours later the alarm is STILL BEEPING!
Also, there are no water meters here so they charge you a «proportional amount»…I wonder if this takes into the account the leaking spigot outside that has been constantly running ²⁴⁄₇ for the year I’ve been here? I pay about $ 50 a month in water bills which is ridiculous for a single person. Obviously I’m paying to water the lawns here too.
The office staff loses packages, cannot remember any maintenance requests I spoke to them about, has no idea how to work the printer, scanner or fax, constantly screws up my rent bill charging me for things I don’t have… you get the idea. People are constantly moving out of this place. There are moving trucks practically very weekend… so don’t even think about it. You will be sorry. This place is way too expensive to have all these problems… I’m moving to a cheaper place ASAP.

I’m writing this review to describe the experience I’ve had in Bell Tech Corridor, and to give them some credit after being raked through the coals. I am a resident, have not been bribed or paid in anyway to state the following. Just my personal experiences and what I’ve observed.
1. It is very safe.
I have never had a shroud of doubt about taking my dog out late at night because of creepers. They have remote access gates and all foot paths require codes. Also there was zero crime according to Austin PD’s website within 30 days, and trust me compared to other complexes with robbery and burglary is normal, this is good. I know all my neighbors and feel if I were to go out of town, my apartment would be looked after.
2. Location
I moved to this complex when I got a job in Austin because it is close enough to downtown, with multiple options of getting there. A piece of the Green Belt backs up to the apartments and it sits on the edge of a nice (safe at night and early morning) neighborhood. I do not have kids but there is an elementary school within walking distance. Also there are 2 gas stations, 1 grocery store, 1 liquor store and two dozen places to eat within a mile radius of here. There is also an outdoor pool here and small gym and ½ mile away a children’s park and lap pool that is cheap for community members. The apartments themselves are very clean and spacious, even my shoe box size is open. There are numerous upgrades available to meet everyone’s preferences.
3. Dog friendly
I have a larger sized dog and this place is super dog friendly and didn’t have an issue with my large breed dog. All of my neighbors have pets and the community as a whole is caring and seems to pick up after their animals too. The property grounds have several doggie bags/​trashes for convenience.
4. Attentive Staff
I have had a few minor issues with my apartment and have always had prompt, respectful maintenance staff. For example, the arm that attaches the flush valve to the flapper broke and 20 minutes after I submitted the request I had someone here to replace it, and this was after 5pm. The leasing staff is fantastic, always friendly and very helpful. Like when my mail got lost or I had to renew my lease but wanted to for a short time. They took time out to explain all my options and make recommendations, however were not pushy at all.
5. Communication
This may be the least important, but noteworthy none the less. You can get notices in your mail box, at your door or via email. This is super nice to have when your working late and you need to pay your lease on time, you can just do it online. Or need to submit that maintenance request, or even a notification that someone lost their dog.
All in all I would HIGHLY recommend this apartment complex to anyone. I just renewed my lease because of my positive experience here.