Eye Tech

I still love going to Dr. Lamei! Have been going here for over 15 years.

Patient since 2014 and very satisfied!!! Expert eye care with knowledgable doctors and friendly staff. They worked with my insurance to help reduce the expenses. My stigmatism and need for progressive lenses was easily taken care of. They work with you to ensure your contacts are just right for you regardless of how many different brands you need to try on. Still very pleased and I recommend them to anyone !

Love Dr Lamei and the helpful staff at Eye Tech! They sat down with me and helped me choose frames and figure out what my insurance would cover and how to get the most for my money. My visit was an easy and stress-​free experience.

Best eye exam I have ever had! Very thorough and informative.

Eyetech does the big things well — eye exam, fit, etc… However they fail on the other things like customer service and execution. I bought a very expensive set of contacts (severe astigmatism) and they did not process the claim through insurance on time (bought in September). They contacted me after the year was over to charge me the full price of the contacts or have me go back to my insurance carrier to try and get payment. They acknowledged it was their error. Throughout the process of working with them, I was not happy with the level of service execution. So much so, that I ordered a pair of glasses from my old optometrist in chicago. Eyetech is in a great location, but they miss on the little things. I may work with them again just because they are so convenient, but my expectations will not be the same as I have experienced with other optometrists in the past.

Great experience. I didn’t have to spend a lot of time waiting around when I got there. The staff was kind and helpful. They called before my appointment to explain my health insurance benefits for the year. Dr. Lamei was great. She explained all the tests she was doing and why she was doing them. I highly recommend Eye Tech.

Dr. Lamei and her staff are awesome & funny! They took their time and did a thorough job and had some fun along the way! Easy to get an appointment and they have Saturday hours too!

This was my first eye exam ever, and I won’t mention my age, lol. My brother recommended Eye Tech after getting his new glasses there. The Staff were very attentive and even though both were on the phone with customers, they stopped to acknowledge me and make me feel welcome. Dr. Elizondo was FANTASTIC, she walked me thru each step of the process and made me feel very comfortable with the exam. When I was finished the staff again helped me try on frames until I was comfortable with a great one. The visit was super professional and I was in and out within a ½ hour. I would recommend this place to anyone.

Dr. Lamei takes her time and is very thorough, she goes into greater detail than I’ve experienced before. The location is convenient, they have excellent brands and the staff is just so helpful. We had lots of fun trying on glasses and once they saw what we were leaning towards, they started opening up boxes of new arrivals for us to check out. Keep it up ladies, you guys rock!

I’ve had eye problems since I was 11 years old and have seen far too many eye doctors. I’ve always felt I had a hard time communicating with them and I’ve always felt like I was hurried in and out. Not with Dr. Lamei. She’s thorough, communicates well and really listens to me. I moved away from Austin and now work in the San Antonio area and I still drive all the way back to see her. She’s the best!

I went in for an exam on Tuesday and my glasses were ready for pick up on Friday.
The doctor was fabulous. She was very thorough, professional and easy to talk to.
The front desk staff was very helpful and easy to work with.
Good prices. Great service.

Dr Lamei is absolutely wonderful. She was very thorough and explained everything she was doing and why. She was very gentle and has the very best chair side manner I have seen in years.
The office is very spacious and has a wide selection of frames, Which I loved. The optical technician suggested frames for me which was much appreciated. Most otheroffices expect you to tend for yourself.
The contact technician seemed not as experienced or thorough. But with the great services I received from the Dr and front staff I will gladly give my review at 5 stars.

My daughter and I were seen at the office. They have Sat. hours and are very easy to work with.

I love Dr. Lamei. She’s a nice woman and a very thorough doctor. She always acts like she has all day just for me. She takes her time and listens well… I may be her only patient. Also, she doesn’t ever blow that puff of air into my eye. That might not be a big deal to you, but it makes me want to cry and I will literally put off going to an eye exam to avoid it. She makes it comfortable, though, and getting my exam and contacts fitted isn’t a total chore! I would definitely recommend her.

Maybe a new review will help? You are obviously not receiving email messages on Unilocal nor updates when I update my reviews.
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I sent a message but haven’t received a response in 2 days and so am updating review since i know you receive these notifications.
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Dr Lamei,
Regardless of the complexity of contact lens fitting, diagnosing spherical power of the eye is plain incompetence-​I mean my eye glasses were the wrong power, not just my contacts. I have had over two dozen eye exams and this is the first time this is happening to me. I do not have time to come by your office-​please refund me the $ 76.50 to my Visa credit card or send me a check and we will call it even. I will forgo the money I spent on prescription glasses as a lesson learnt-​never trust an inexperienced person or a DO with my vision.
Manish.
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6÷17÷2014 Dear Mr. Manish, I am truly sorry regarding your prescription at my office. I am glad Dr. Vo, my colleague and good friend of mine, was able to fix the issue. I would promise you if you had given us the chance to recheck your CL, we could have fixed the problem. Every office offers free follow up to their patients for contact lens fit or glasses check, we offer follow ups for free up to 6 mos, and I promise you are not the first contact lens wearer who needed to be revisited for their contact lens fit. Please feel free to drop by the office and bring your credit card and we will refund you for your contact lens fit, since you are in Dr. Vo’s care. Once again, sorry for any inconvenience.
Sincerely,
Dr. Lamei

Great experience. Very friendly and knowledgable. Highly recommend Dr. Lamei.

Dr. Lamei will go above and beyond to make sure you can see!

My first time with Dr. Lamei and I was very pleased with her care. Respects your time but is thorough and willing to answer any of your questions. Accepts many insurance plans and seems to have competitive pricing for quality eyewear.

I had an appointment with Dr. Elizondo and she was fantastic. Super nice, explained everything, and answered all my questions. I wanted to try contact lenses for the first time, and she did an amazing job helping me find a brand that didn’t dry out my eyes. The staff was also very helpful in training me how to put them on and take them off. Good selection of stylish frames and sunglasses as well.

Great place for eye care and Dr. Lamei is wonderful. The staff is professional and courteous. However, as with all opt. offices the glasses and contacts are horribly overpriced. They really just need to get out of that business because Costco, Wal-​Mart (via 1800Contacts), and others are much, much cheaper.
Even with that though we will continue to come here for checkups and making sure we have healthy eyes!