Finish Line Car Wash

I went to Finish Line to remove some minor scratches and spiderwebbing from my paint. It was Jimmy who met me outside to go over the details of my car. He was just fantastic and described some of the options available to me for different prices. I was told it would cost a certain amount but that amount was more than what I had in my wallet. When I explained I only had x amount of money to spend he offered to do it for the money I had. He said it would take about 3 hours to complete and it was done in 2. When I got my car back, it looked better than when I bought it. Love these guys! Excellent customer service, excellent results and super nice people. Keep up the great work! I will definitely be a forever customer! Thank you so much for your service and wonderful results!

I visit this car wash from time to time, since I get my hair cut just down the street. My car is always finished promptly, and the staff is always friendly and helpful.
I stopped by Finish Line this weekend, and I had to write a review today: while I was stopped in traffic, a lady in the next lane rolled her window down to ask how I got my car so shiny. Who does that?! Of course, I told her I went to Finish Line!

I’m not a big fan of full serve car washes but it’s a necessary evil once in a while. My prior default was H2O S. Lamar but I left them due to excessive wait times. Then Genie S. Lamar where the product is decent but the wait times can run long.
I tried Finish Line during the Xmas rush with long lines today. No choice. Leaving town to see family tomorrow. Instead of $ 35 for a decent package I spent $ 53 on an express detail with hand wax. My 4Runner went up the right side line after the wash bay and got good attention from 3 – 4 different people at detailing stations along the way to the street /​exit. The wax was applied with an orbital. I’d say there was a good 25 minutes of actual hands-​on work happening to detail my SUV following the wash bay. It looked really good when they were done. In-​N-​Out time was about 45 minutes which matched what the sales guy suggested. I beat the regular line by around 15 minutes I think.
All staff were pleasant and seemed happy /​motivated /​attentive even during this slam time with a capacity crowd.
The store was clean and had a good selection of merch. The cashier was very friendly and talkative.
Honestly, I’m not used to good attitudes at car washes. They’re usually just a utility service with transient and apathetic employees.
The Finish Line was impressive. I’m glad I spent my money here today. I’ll be back.

Took my car in for a full detail and all I can say is WOW! They did a phenomenal job — attention to detail and expert workmanship is what Finish Line Car Wash is all about! Aaron and Dwayne are both awesome! I won’t let anyone else touch my car!

Decent car wash place – the place is clean and the service is generally good and didn’t take too long. Typical prices.

This place is great for a quick detail. I go here maybe once every 2 months when I’m in the area and they’ve always done my baby right. I get the $ 59.99 wash, sometimes they discount $ 10. Even when the line is long they get me in and out within an hour. The lobby of this place is awesome, free popcorn and coffee, sodas as well I believe. A shoulder massage is available too. Large assortment of magazines and books.

My primary experience with Finish Line is with the dent specialist that works out of this location (who is fantastic– see my review for Austin Dent Pro) But I also wanted to leave a review for Finish Line because I had a great experience with them too. As soon as I pulled in I was greeted curbside by someone friendly with a headset who had been informed to look out for me. They offered a free shuttle while my car was being worked on. The manager came over to greet me. The place was clean and comfortable — and kind of a one-​stop shop. It’s too bad that it’s across town from where I live. But I still may make it my carwash. It’s just a really well run place. Thanks for a great experience!

So I had just two errands to do, wash my car and buy some birthday cards. Imagine my delight when I when I saw that I could do both at one place! The service was fast, friendly and reasonably priced. Oh and no hard selling like some places. They have a nice big sign posting all the packages and pricing. Great first experience. Will definitely be back. Probably today as a matter of fact.

Awesome job. My car looks better than when I bought it, ha! Newly shampooed, which was necessary after all the slobber Hercules left. I was going to go to H20 just down the street from Finish Line. I noticed Unilocal reviews were highly recommending Finish Line over any other of the local car wash places so I took the extra few minutes to drive out of the way to try it out for myself. Very glad I did. Even though I did shell out some serious cash $ 80 (interior detail & shampoo) I needed it. On 3 separate occasions a guy has told me that my car was filthy. Yeah. Pretty embarrassing, I didn’t even think about taking before and after photos, not trying to self-​sabotage by ruining my online reputation.
Anyway when you come here bring extra cash, you most likely will need it. Inside the waiting area you can have complimentary coffee or soda with the suggestion of donating to a charity of the car wash’s choice (they may or may not rotate between charities, when I was there it was breast cancer research). They also have free popcorn, and someone there to do the old fashion shoe polish just like I remember in NYC.
What’s better/​worse (I don’t know) is that they have a masseuse with a massage chair. I always thought I’d feel too vulnerable sitting in one of those seats in the open with everyone watching me get a massage. But detailing a car can take a while so I said f**k it I deserve a massage and I don’t care who knows it. The massage 5 – 10 min is complimentary, just tip please. I opted for a longer massage and was not mad about having to pay for it. I consider it multitasking, killing two birds with one stone. I was relaxing my body and getting my whole car cleaned inside out. The massage was great, relaxing, and rid me of a few knots I didn’t even know existed.

Have gone back several times and the guys working the check-​in and check-​out are extremely friendly. Still judge stopping in by the line of cars out front.
The only thing that sucks is turning left (heading East) onto Bee Caves. You spin your tires, bc they’re wet and have the shine spray, trying to get out into traffic with a huge blind corner to the right. Dangerous situation.
I only go now when I know I’m taking a right (heading West).

really poor job. The vacuum was done half-​assed and they did a really poor job cleaning the consoles and wiping down the inside. Car washes like this who think they can run a business by only giving attention to detail if you pay $ 65 are the worst.

The Finish Line Car Wash is outstanding. Friendly, fast and a great value for the service you receive. I had them take care of the headlights on my wife’s Lexus, and they look like new. Usually get the Talladega and comes out perfect. Highly recommend.

Management was very nice in lieu of a poor service experience… Brought my car in for a mini detail that cost $ 159 and took about 2 ½ hours. Upon getting my car back, it looked more like it had been a given a $ 25 wash, not a $ 159 detail. I noted some of the work that wasn’t done properly and told one of the managers before leaving, and then after I left, I noticed that even more things hadn’t been cleaned. When I called the next morning to complain, they swiftly gave me a refund. So, in the end, while the experience wasn’t great, I give credit to businesses that put customer service first so I’ll give them another shot at some point.

I’ve been back several times and each time I was beyond satisfied. The best treatment my car has ever seen, I think that’s worth five stars.

I went there for a car wash… I was offered a 69 $ wash that was supposed to be amazing.
I waited for 2 hours to come find my car with a 15 $ wash at most… seats have not been touched… front and rear bumpers had bug spots on them with areas where u can see the water never made it there as the dust accumulated… If I go again ill take the basic cheapest wash and if I do go back its because of the lack of another car wash close by… someone needs to open another car wash with better service and they ll make tons of money…

Everything about this place is amazing. Hand wash is the way the hand wash should be.
Free coffee, ice-​cream and etc. just for donation to charity. It is amazing.
You can get a massage while you wait on your car or they have curtesy shuttle will take you anywhere you want to

Best place to get your vehicles washed! A professional job each time! I’m here two or three times a week. The Finish Line Crew does an awesome job, even on a busy Sunday after a long week of rain!!!

This is the only car wash in Austin that I actually like (I’ve been to many) although I’ve noticed that they do not take the order of customers into account which kind of bugs me. I was the first one here today (8:50, 10 minutes before they open, first in line) and my car is the 6^th to pull out of the wash? Really? And I ask for the Turbo wash which is only $ 25 and then I get inside and realize my ticket says $ 60! I wouldn’t care had I asked for that, but my midsize Q5 shouldn’t be an extra $ 35.
They do a good job cleaning and are very friendly, but I’ve had a similar experience just about every time I’ve been here and I might do a little searching for a new place.

The doors were locked at 5:30 (at least I think that was closing time), so it was me and the person drying my vehicle at 5:43.
To be fair, I think my car and a few others cars were sent back through the line as something was wrong with the machinery (I’m guessing). So I understand that some cars coming in after I did would be washed before mine. But not all of them!

I’ve used Unilocal for years to find the best restaurants and services in my home town and while traveling, but I’ve never been motivated to create an account or write a review. UNTIL TODAY. I had a spare hour, a dirty car, and was within a mile of The Finish Line car wash. Sounds like a no-​brainer, doesn’t it? WRONG.
When asked, I said I didn’t want much, just the exterior washed, the leather seats cleaned, and the dash cleaned. Wax? No thanks. When I went inside to pay I was surprised at the $ 84 price tag, but I *am* in Westlake, after all, and I was in a hurry so I didn’t want to cause waves.
Pro tip: create proper expectations with your customers.
Fifty minutes later and my car hasn’t even come out of the tunnel yet. There were only two cars in line ahead of me when I entered. Seriously, Finish Line? My kids need to be picked up in one minute and I can’t even see my car. At this point I’d throw mud on it if that meant I could get in and drive away.
Oh look, another car just came out THAT ISN’T MINE.
I’ve always been a fan of H2O but came here today because I thought it would be convenient. Instead I feel ripped off — of both time and money. Never coming back.
Now I need to go find my car.