First Choice Emergency Room

I came here at 2:30 AM on a Friday night. I wasn’t able to breath trough the nose after 12 hours. And my throat started to close. So I looked them up in Internet and went straight there.
On reception they where very attentive. They took my insurance and let me know it would be 100 $ I didn’t pay yet. I was passed to a room and on my way I notice they have a lot of equipment. I saw a huge MRI machine normally reserved to hospitals.
At the room the nurse took obervations and listened carefully. She went out and in less than 3 minutes the doc was there. He didn’t seem at first very suprised by me, perhaps he was a bit sleepy, but I soon realized he already knew what I had. He checked me up and said «yep, you are not from here right? This is cedar season, and this seems to be an allergic reaction».
They gave me a cortisone injection and prescriptions for next day. The injection was given there. I came out and pay, and went back home.
Today, a day lster, I’m feeling much better. Yesterday I was able to sleep. The cortisone injection took about an hour to kick in, but I felt way better.
My general impression is that they care a lot for the patients that go in. They do get very focused and seem to have a lot of experience examining people.
I highly suggest them above all other emergency clinics nearby.

My experience here was as great. It turns out that I had gallstones, but all I know is that I was in the most pain I’d ever been in before. I asked my wife to drive me as soon as she dropped off our daughter at school, and we got right in. Before we were even done filling out the paperwork, they brought me in to the exam room. After an ultrasound and some other tests, they determined it was gallstones, and they called around and then gave me the choice of scheduling a surgery at a nearby hospital that afternoon or on the following Monday. I wanted to get it done as soon as possible, so probably 5 or 6 hours after we originally left home, I was already going under for surgery. It’s certainly possible that the ER at the hospital would have been able to see me just as quickly, but a recent experience there for my mother in law wasn’t great, so I thought I’d try a different place this time, and I’m glad I did.

I visited First Choice ER on Brodie today. It is close to my house and after searching online, it is not only highly reviewed, but also doesn’t close… as most others around my neighborhood have limited hours. I was very pleased with how quickly I was in my room receiving treatment. My interactions will the staff at every level was very professional and although I was in significant pain, they kept me in good spirits with positive support and quick progression from one step to the next… without ever feeling rushed or not being able to ask every question I wanted to ask. Another plus was the range of equipment they have on site, I didn’t need much this time, but I’m happy knowing this is available should I ever need.
Overall I would say this was a great experience and would strongly recommend this place to anyone needing urgent care and not wanting to go sit in a hospital to be seen.

My experience at First Choice was one of the best I’ve had at a hospital. The staff was professional and courteous, I didn’t wait long at any point (from the waiting room, to blood work, to X-​ray, etc), the nurse and doctor were great, and I even received a phone call from another doctor the following evening. They will definitely be my «first choice» whenever I am in need of an urgent care/​emergency hospital. Thanks!!!

Went in knowing something g was very wrong with my foot. Turns out I broke it in 3 places. The staff was attentive, caring, supportive and nurturing. They even helped me with my insurance. The nurse Lorraine was so caring and gentle. Along with the xray technician and the doctor. The front desk was helpful in filling out paperwork and finding my insurance information. I HIGHLY recommend using this facility for your emergency needs!!!

Went to this Emergency room for severe ear pain. The staff was respectful and informative about what the issue was and knew exactly how to make the pain go away. I was given medications that got rid of my pain in under and hour. First Choice was very clean and sanitary as well.

I went the other night and was extremely pleased with the staff and the quality service I received while I was there.
I was seen right away and all the tests and procedures were done quickly, no wait time at all. I would highly recommend them.

I recently broke my nose during a basketball game and went to First Choice for care. The process was simple, efficient and timely. The staff was awesome and really made sure my care was their utmost priority. From top to bottom it was a great experience as far as healthcare visits go. I recommend First Choice highly and will return when the next injury arises!

Outstanding customer service. Today was my first time at this particular ER and from now on will be the only ER I will go to. They’re quick and attentive.

There was no wait which helps when you have a crying toddler. Everyone was extremely caring and sensitive to my sons needs and they did their best to make him comfortable. They followed up with a card asking how he was doing; signed by every person that helped us that night.
I felt comfortable there and would return again if I ever need to.

I just wanted to update my review after I got my bill. It was my regular er copay as expected! Nothing else. No surprises! While this certainly isn’t a place you want to be, if I need to go to an ER, this is my first choice!

I visited this ER last month when my husband became ill. We went round 9 pm on a Monday night. The lobby was empty but there were people in many of the ER rooms so they were busy treating people. When we told the receptionist why we had come in (sent from a minor emergency clinic), they got my husband straight into a room and started working on him.
Dr. Wa was on staff and she was very competent from what I could tell. She consulted with several doctors on the phone about my husband’s condition and arranged appropriate continuing care through direct admit to a local hospital. She even asked that the physician she was transferring him to let her know what the diagnosis was so that the next time she saw those symptoms, she would hopefully recognize it. I appreciate that always learning attitude!
I was really impressed with how clean the facility was and how nice the staff was. We were there for several hours and when I asked about vending machines (because I was starving) the staff provided me with a Gatorade and granola bar to tide me over. If I ever needed to go to an ER, this would definitely be at the top of my list.

This is a great place from what I’ve seen, but be prepared to pay a $ 200 co pay. I had to leave after learning this.
They consider themselves an emergency room like in a hospital so that’s why a $ 200 Co-​Pay.
I wondered why here were no other patients there.

I have been twice now to First Choice and I have had a great experience both times. The staff is nice, attentive, and always made me feel very comfortable. I won’t even think twice now when it comes to needing to go to the ER.
No wait time, lab results in 30 minutes, and never a feeling of being rushed. Highly recommend if you need more urgent care than a clinic or doctor’s office.

Having used this ER a few times before I’ve been impressed every time. Very professional, competent and knowledgable staff. State of the art facilities. CT scan results and complete blood work results were completed and being read to me in 20 minutes!
You get treated like you are the only patient in there.
Most times you are and that’s what also makes it so great. They don’t seem busy ever but you wouldn’t know it by the service you receive there.
I went there yesterday for a migraine and the doctor just called me on the phone to find out how I was doing. Checking up on me. Very thoughtful!
I love having the satisfaction that this amazing and helpful ER is quality and so close to my house.
Feel safe going there. You’ll feel more like a patient rather a number!

While I wish I didn’t have to go to the ER at all, I have to say this was a very pleasant experience (aside from the pain of dislocating my toe). I checked in online, and a few minutes later got a very polite phone call reminding me to bring my insurance and ID card.
When I got to the facility, I was seen immediately. Both the nurse who took my xrays, and the nurse manager were very nice and very efficient. The doctor was equally as great. The whole process took less than an hour, which would have never happened in a regular ER. I have been to another facility similar to this, but was definitely not as impressed as I was with First Choice. I really liked the fact that I could check in online, and how the entire staff seemed genuinely happy to be there and to be treating me. You don’t always get that, even at a regular doctor’s office.

I have gone there twice now. Once was after a car wreck and they took me in super fast and everyone was super nice.
I went again this week for a migraine and was in severe pain. They had the IV in within 45 minutes and I had already seen the doctor. They had me in and out in a timely manner.
Would definitely recommend going to this place over an ER. They are so much faster and they give you quality care. All the staff members are super friendly.
I would warn that now they are asking you to pay $ 250 instead of what your insurance normally charges. I was really drugged at this point so I wasn’t sure what was going on but my dad decided to only pay our copay. I’m not really sure what that was all about.

After having been to this ER, I can say first-​hand that First Choice Emergency Room lives up to its name.
Despite being stricken with an extremely bad case of hives that seemingly required immediate medical attention, I busted out my phone and decided to Unilocal an ER hoping to find one with good ratings. I chose to go to an ER over a local hospital to avoid possibly having to wait a long time to be seen. Enter First Choice; while looking at their Unilocal page, I noticed there was a reservation system in place to ensure a room for a specific time, which I thought was critically helpful so that one does not have to wait upon arrival.
Upon arriving, I mentioned that I had made a reservation online and was told that there was a room available for me and it was being made ready by the staff. Speaking of whom, the staff here couldn’t have been any friendlier or more attentive. The nurses came by often and seemed genuinely concerned about my well-​being. I understand that that’s a nurses job to be compassionate, but having said that, not all nurses (or health-​care professionals for that matter) are made the same.
If for any reason I need to go to the ER again (hopefully not), I would not hesitate to come back here.

At around 11:00pm I knew I needed to go to the Emergency room, but was dreading it knowing that the wait would be at least 3 – 4 hours — making for a very long night. But, I found the reviews on this place and knew this was our best shot at a restful night. We got there around 11:15pm, I was seen right away, and we were on our way out the door by 12:15pm. The staff was friendly and helpful and the doctor even printed up information on my diagnosis for me to take home and read. The staff then called the next day to check and see how I was doing.
I don’t like going to the regular doctor office, so I was prepared for the worst having to go to the ER. This place was awesome though and if I ever need to go to the ER again, I know where I am headed. Thanks First Choice ER for making everything such a breeze!

Our evening started out blissful… it was my boyfriend’s birthday… we enjoyed an amazing dinner at Eddie V’s downtown… and headed out for dancing…
About 30 minutes after dinner, it all began… I started getting REALLY itchy… my boyfriend and I headed back home and by the time we got close to the house he knew that I needed emergency care ASAP.
We walked in around 9pm on a Saturday night and were greeted immediately. I was given a few forms to fill out, insurance and such, but they were so quick to see me that I hardly had time to complete them before they were taking me back to see the doctor.
The staff was friendly and very professional… they were very attentive in their care. The nurse that gave me my IV was excellent, I hardly felt it at all…
Turns out I had a severe reaction to the lobster that I’d eaten at dinner (although lobster had never bothered me in the past)… they gave me epinephrine and a few other drugs to help get my reaction under control.
I had to be observed for 4 hours and they checked on me regularly, but not so much that I couldn’t rest either. I was dressed a bit fancy for our night on the town in a little black dress and they brought me a heated blanket when they could tell I was getting a little chilled… that felt wonderful!
They gave me a prescription for an epipen and talked me through when to use it… they even called me the next day to check in on me and see how I was feeling.
As we left the facility… I joked to my boyfriend «that was so much fun! We should do this every year on your birthday!!»… he gave me «a look»… but I could hear the nurses giggling in the background. :o)
I was very satisfied with my treatment there and they made me feel comfortable at all times, even though I was experiencing a rather scary event.
I would definitely use this location again as my preferred location, heaven forbid I should need to!