H2O Hand Car Wash and Detail

Certainly the worst experience I have ever had in getting a car detailed in my 30 years of driving. The washers maliciously and negligently damaged my vehicle and then I was told by the manager to just take it back to the dealership and have the damage fixed under the vehicle warranty. This same statement was also made to me by one of the owners, Buster Florence, who encouraged me to commit fraud for his employees lack of care for my vehicle. I do not recommend H2O to anyone. This the Lamar and Barton Springs location.

Poor workmanship. I can’t give ½ a star. I purchased a Groupon for this business. My 3^rd time there my car was poorly done as the first time. They do not vacuum under the floor mats, nor replace the correctly. The front window is smeary inside so when the sun is setting, and it shines on the wind shield and I can hardly see to drive. 2^nd time they flipped my heavy floor mats on top of the vehicle. Dang! Needless to say when I return home, I am detailing my own car. I have had to tell the senior person the mats were not cleaned once. There is water pooled all over the car and I have taken a towel and cleaned up before I left on the 3^rd visit. The workers tend to fool around and think it is funny when you are coming out to get your car. New employees each time I visit from what they tell me. After my Groupon is used up, I will find another place. There is a much better one over by Lakeline Mall I will return to soon.