Kendra Scott

Stopped by today to take advantage of the 50% discount on my birthday month and Hannah was happy to jump in and help me find something I loved. Although my intention was to buy only one pair of earrings, I walked out with a pair of Skylar and Deva, spending only $ 130. Thank you for always taking care of me ladies!

Cute store. Totally reasonable. Respectful staff.
Color bar is super cool. Fixed a broken necklace for me super quick. Will forever be back.

I have always received excellent service in this store. The staff is very quick and professional. I have had them pull a pair of earrings for purchase and 2 minutes later, pick another because everything is so pretty and they don’t mind a bit. I have even broken an earring somehow and they have helped me to replace it for a small fee. I wish all stores & staff were this impressive! Also-don’t forget that you get a half price item during your birthday month! Yay!

Went in with a friend to pick out some earrings. Beware this place is addicting! Everything is so beautiful and reasonable! Plus, there was a great girl working there in a royal blue dress and brown riding boots. I’m sorry I didn’t get your name because I would LOVE to give you a shout out (especially if you work b on commission)! She was so pleasant and helpful. I went to the bathroom and when I came back she welcomed me back to the store and offered me champagne. She then spoke with me about what type I jewlery I like and pieces she enjoys. She then alerted l allowed and assisted me with trying a body chain and a hand chain. I wanted them SOOOO bad!!! But I had to decline because I’m a single woman who has rent due in a couple of days. Worst of all… I didn’t get to try my champagne which my friend said was yummy! But once my bills are paid for April ILL BE BACK!!!

Spent a great deal of time in the store because I couldn’t decide on what piece to purchase. I had my friend with me from out of state, she had never heard of Kendra Scott. I’m very pleased to say the customer service was a lot warmer then my experience in San Antonio at the La Cantera location.
We did create a custom ring at their bar. The saleswoman was very friendly and accommodating with our indecisiveness. In the end with the help of the saleswoman we were very pleased with our purchases.
The only improvement I’d like to see is organization, we would find a certain type of necklace in one portion of the store and then another color on the other side. I don’t know if this is because customers are scrambling the jewelry or it’s intended this way. Why not display the same styles around each other?
I also want to add that my friend purchased her ring on Thursday and after four days of wearing it during the day she has developed a green/​yellow discoloration around her finger. We are unsure it this is because of the extra moisture from the humidity or if it’s an allergic reaction. – downfall no return on custom makes.

Not sure if the customer service reps for Kendra Scott will ever read this, but it is worth a try. I live in Hawaii and about two-​three years ago my friend (who lives in TX) showed me a picture of Kendra Scott earrings that she got with her birthday discount. Anyway, I fell head over heels in love with the earrings, so I looked up Kendra Scott. Long story short, I have been a loyal customer and own at least 120 Kendra Scott pieces. I actually ordered them online because like I said, there are no stores in Hawaii. Well, one of my biggest dreams came true when I flew to Texas and was able to go visit an actual store in San Antonio at the Quarry this past summer. I was in heaven to say the least! I went twice, once with my friend, the other with my hubby (so he could buy me a few pieces). The staff there was very inviting and was excited to hear that I had flown in from Hawaii and it was my first time at an actual store. Anyway, if anyone is unsure of her jewelry, don’t be. This is very high quality and very well made, I highly recommend. I plan on visiting a store this year for my birthday, but if Kendra Scott would read this, PLEASE OPEN A STORE IN HONOLULU, HAWAII… I can almost guarantee your store would sell out with all the Japanese tourists that shop here, oh and myself of course, lol. It’d be nice to actually look at the products and take them home the same day rather than wait days and pay shipping all the time. Okay, I better stop, I can go on and on, lol. God bless you and your Staff for always making me feel pretty with your beautiful pieces. Aloha!

My boyfriend bought me a $ 400 necklace from here. I refuse to wear this Jewelry since everyone in central Texas wears it. It is over priced costume jewelry plus they have an exchange only policy.

I am not speaking as a customer per se, however last week at Texas Oncology some wonderful ladies came and gave us gift bags with a pair of earrings. What a kind thing to do. The earrings are beautiful but the act far exceeded them. Thank you Kendra for the wonderful gift I love the earrings.

Guys, If a woman brings you here to just look around, she’s telling you to come back with a friend who has a birthday that month, and use the 50% birthmonth special to get her a fancy bracelet or something else shiny. The name on this jewelry makes it legit for women-​they really really really like the stuff here.

The customer service is always fantastic and so is her brand style. She hires the sweetest girls. A+ for staff. Kendra is a genius business woman. However, I do not like that her no refunds policy, only store credit. I do wish they told you this before checkout. I’ve had a few pieces turn my neck green. The small drusy necklace at two months. I’m sure if I took it back to the store they would replace it, but it’s not worth the hassle. I reccomend getting pieces you don’t mind taking on and off. The bracelets are so pretty, but they constantly get snaged in your hair and sweaters. I prefer to buy from Nords where I can return If I’m not satisfied with my purchase.

This was my first time visiting this location, and I prefer it over the Domain. I did not have a good experience at the Domain and we were down this way shopping so I figured why not stop in. We were greeted right away, my stroller could actually fit in this store. I was asked if I needed help, and explained to the lady (i don’t remember her name :-/​) what I was looking for and she took me to color bar and we made it :) I was in and out quickly and left very happy :) Will more then likely return to this location when I am down this way.

Absolute junk. My stepdaughter is obsessed with Kendra Scott jewelry, so one day we walked in while on SoCo having dinner. I had the same experience many others describe. The women working there were snobs, completely ignoring us. They were more concerned about their conversations and one of the employee’s dog than helping customers.
But not only was the store experience miserable, but the jewelry was complete junk. Before going into the store, I had convinced my better half to surprise his daughter in the store by telling her to pick something out, and she was ecstatic. But as she picked out an incredibly cheap looking pair of earrings, SIXTY DOLLAR costume jewelry earrings, I noticed on the price tag it says «Made in China.» Part of the reason she likes KS is that she’s «local.» Whatever, that’s a complete sham. After leaving the store with a small druzy necklace and some «chalcedony» blue earrings after spending close to $ 150, her father and I felt cheated.
When we got home I looked them up on the web to find out what we had just bought. The earrings are gold-​colored plated brass with GLASS stones. The ones that have actual stones are dyed… and cheap looking as well. Anyway, they are not quality pieces… and I feel pretty stupid and embarrassed that we fell for it. I see people wearing this all over town and I’m baffled… it’s cheap Made-​in-​China junk costume jewelry.
UPDATE: The finish on my stepdaughter’s druzy necklace is starting to wear off. If you’re buying this jewelry, it’s not really designed for everday wear; it’s occasional costume jewelry. If you wear it daily, the finish WILL come off. Try James Avery if you want something that’s quality.

I love her jewelry. Much of it is very pretty and the natural stones are great. Some of her jewelry is a bit big and I don’t prefer the patterns. However, the majority of it I do like. She also offers 50% off one item you purchase during your bday month with valid state ID. Fab idea when you want to introduce your friend to Kendra.

Love love love KS! So excited I only live minutes away now. My first trip was a pleasant one. It was super busy so there was a line but someone was directing it and greeting. Plus, we got 15% coupons to use then or later.
My advice is that if you don’t see a color combo you want online, make a trip to the store to see if the girls at the color bar can make it for you! Plus, it may be a coupon day

To be honest, up till yesterday night I’ve never actually had one of the ladies help me in the store. Typically always been that customer that just calls ahead, ask you pull an item and will be in the store within 30-​minutes to complete my purchase.
So last night besides being Wednesday evening an event, I will add. It seriously took me a while to locate a sales associate no joke, they were all either assisting others or are difficult to distinguish between regular customers. Really I never can tell who works there, it truly is DIFFICULT to DISTINGUISH. Anyways, I finally get the assistance from a young lady whom’s name I never got…
I’m describing an earring to her that I came in searching for. I keep describing it as a star-​burst, a stud earring with only one stone and metal prongs surrounding it. Okay I do not blame her for not knowing the product off hand immediately. But she continues to keep showing me an earring stud that is a cluster of stones. So as she’s attempting to search the website in which wasn’t working (safe to assume WIFI problems). I locate the earring myself on the website as this is all going on and finally show her the earring. In which they’ve plenty of stock and I’m done and standing inline to check out.
No I don’t know blame the young lady for not knowing her products off top hand, or having difficult time trying to figure out the earring I’m describing. But honestly will I come into the store again and hope to locate an associate, most likely NOT. But will I continue to shop in Kendra Scott, yes. Likely will always be calling ahead and making my purchases for the future.

Kendra Scott has to be one of the best local jewelry places in town! I went in on such a busy night and the atmosphere was just what I expect walking into a jewelry store. Shiny and bright accentuating each unique piece! The sales girls were so attentive when I needed them to be yet, left me to my own devices when I wanted to be and even offered prosecco after I had been there a while! The girls were friendly and helpful, patient and understanding as I had been indecisive on what to get my sister, best friend and mom. The item I purchased for my sister was a final sale item and could not be refunded, exchanged or returned… this was quite the problem as I didn’t know my sisters size. The girl at the counter was quick to point out that even through all that, I could come by and switch out the rings if it wasn’t her size. Amazing. This is the kind of service I expect from a local jewelry store!
The price point is AMAZING! You can find adorable, affordable pieces without sacrificing quality but, can also find your one of a kind pieces! I highly recommend buying jewelry from this local institution for your loved ones and can guarantee that no matter what you find, your purchase will be worth its weight in gold. ;)

I just made my first purchase today, and I already know that it is the first of many!
I loved the color bar! Basically, you can customize your jewelry pieces, pick whatever colors you want, and they make it right there in front of you. I think this is really unique for a jewelry store.
I also appreciated the staff they were all very helpful and friendly.
Please open up a location in Philly for all my friends. Thanks Kendra.

What girl who loves jewelry doesn’t love Kendra Scott?!
Super proud to say that this designer and store started in Austin, TX!
Love the selection, and if they are out of something, you can most likely design it or something even more to your liking at The Color Bar!
All of the staff here are super friendly every time I come in!
Also love the fact that this company is super into giving back! They have «Shop for a Cause» events all the time at this store!
I could spend paycheck after paycheck in this store, and be eating Ramen in my efficiency apartment without cable while wearing fabulous KS jewelry!

Love KS jewelry. Yes some of it is a little pricey, but it’s so beautiful. The earrings can be heavy so I use the Lobe Wonder stickers on the back of my ears and problem solved! They used to sell this brand in their store but now they say Kendra Scott on them so not sure if they created their own or partnered up with Lobe Wonder. Either way it’s about the same price in store as what you can find on eBay unless you buy in bulk. They work great! I’ll probably save this store for sales, gifts and special occasions. Can’t buy stuff all the time or I’ll go broke!

My friend is obsessed with Kendra Scott — I think it’s very pretty and I wish it were more my style but I wear one or two classic pieces of jewelry and never anything else so my jewelry tends to be really really expensive but I keep it forever and wear it all the time (Tiffany and Co stuff).
Still, I’ve never been in a Kendra Scott store so we stopped in so she could buy a pair of earrings she’s been drooling over for a while.
I saw some beautiful things I hadn’t seen before while in here, the store is small but classy and had beautiful display cases with tons of very pretty necklaces, rings, bracelets and earrings. I thought the color bar was very cute where you can choose your stone color and have them make it for you on site.
The gals inside were friendly and I had a good time browsing while my friend paid.