Kolache Factory

This was one of the worst experiences to date in Austin. I drove 10 miles to this location because I love kolache factory. We arrive and they had no gravy and sausage kola he’s. I told her I would wait, she sighed big walked into the kitchen to where the cook said it’ll be a minimum of 30 mins! If you’ve ever bought these you know they only take 15 mins to cook. They basically told us to go away. I then ordered something else and she gave me my drink with soda running all down the side and completely filling the top. I asked for another and she handed me napkins. I grabbed a new cup myself and went to the drink machine and it had no ice so I was stuck using the second cup as a cover. Then the rude girl walked into the kitchen and never came back out. So when I needed to refill my drink I had no ice. I will not return to this location and make sure everyone I know also understand the kind of experience they will get. They also had a rude sign posted about using groupon.

Kolaches always fresh & yummy!!! They have a variety of selection. The place is nice & clean!!! Always service with a smile!!!
Plenty of parking in the area!!!