Rollingwood Shell

We filled gas here at the full service side the guy asked us how much my boyfriend said 20. The guy didn’t watch the price for the gas and over filled him and charge him 40 dollars instead of 20.

I am the sort of guy who only likes to write a review when someone does a good job. My car died the other day. Billy quickly figured out it wasn’t the battery and found the was corrosion around the starter. Got it up and running again. All for $ 30.

lazy? thieves? — I will NEVER be back, i stopped at this location last friday to get my inspection. after «boss man» leaves — a service guy comes in and tells me he cant pass my inspection i needed a «power steering hose» and my power steering is really low. the part would be about 300 and 200 for labor so about 500.00
ok — here is the problem — 1. My CAR NEVER WENT INTO THe BAY. 2. MY HOOD WAS NEVER OPENED. 3. YOU NEVER CHARGED ME, ANYWHERE ELSE YOU HAVE TO PAY IF IT PASSES OR NOT. 4. I WENT TO FORD — IT PASSED AND I DO NOT NEED A POWER STEERING ANYTHING.
be careful at this location, guess they think everyone at this location has money. i knew something was off. i wont even be stopping for gas

These great guys have taken great care of me and my auto safety for 20 years. They just don’t make them like that any more! Absolutely love this station and the good old fashioned, honest service a warm smiles.

Randy and his team have handle everything for through the years from a punctured oil pan to belts/​hoses and major tuneup. I’ve found them to be meticulously honest and on the customers’ side when it comes to major repairs. A good, honest auto mechanics shop is a real treasure these days in Austin. They also have a great old-​fashioned full service lane for those days when it’s too hot or rainy to pump gas or check ones oil. They’re always a pleasure to work with.

The folks at the Rollingwood Shell station are the best. They always shoot me straight about what is going on with my car. Won’t go anywhere else ever again! Last time I did (oil change while I shopped at Walmart) the other guys gave me a long costly list of things that needed repair. With a bit of added pressure that they were absolutely necessary… Took the list to Rollingwood Shell and didn’t need any of it! Saved by these guys. On the other hand if go in for a routine item, they will look my car over and point out anything they see wrong, like that nail in my tire or burned out light. Thank goodness for Rollingwood Shell. And bonus, always with a smile. My heroes that have kept me running at 182,000 miles. Hats off to Randy and his crew.

Great old-​fashioned, full service gas station. We bring our PT Cruiser here for all maintenance and repairs. They do very good work, within a reasonable period of time and charge fair prices. The guys that work there do a very good job explaining what needs to be done and why. The place is owned by a gentleman who has worked there for 40 years… very charming.

Wow. Service and a smile. Excellent mechanics. Remember when you could drive up and an attendant would pump gas and wash windows, they still do that. It’s one in a million. Honest, happy people. Fix flats, all points check with oil change, hear a ping, need a new transmission, they can do it all and they will not charge for what they can not fix and all with a friendly smile. Have used them since 1995. Family owned. Donna W

I love the guys here. My family has been coming here for over 20 years. Being a female, it is hard to sometimes hard to trust mechanics. My car is in the best running shape ever and I get all my scheduled maintenance done here. I have been to Jiffy Lube and Lambs before and been told of «serious problems» that needed to be addressed immediately. I took these «problems» to Randy and the guys and they told me to be on my way. AND GUESS WHAT? My car is still running great and I didn’t «fix the $ 1,000+ problems». These guys are true Texans and family. I recommend ANYONE to them :)

Normal gas station. It does have a full service pump, which I think the little old ladies who use it like.
I tend to pop my front bumper when I turning in from bee cave.

Rollingwood Shell is an excellent, full-​service garage. We’ve been using them for 2 vehicles for close to 10 years. They’re honest and provide a very high-​level of service.

My Lexus dealer said I needed new tires, and quoted me a very high price. I went to the Rollingwood Shell today and asked for new tires. They measured the tread and said I had another 10,000 miles left. I was set to buy new tires. Many places would have simply taken my money.
Steve

I love this place! Randy, the owner, is a sweetheart. When I take my car to him, I feel like I’m in a small town where people still look out for each other. It’s a bit expensive… that’s my only complaint. Ask for Randy!!!

I don’t want to give this place ANY stars. WARNING: DO NOT USE THIS PLACE!!!
I work in Westlake and needed to have my tires checked for air as I noticed they were low. The first guy was very nice and started checking my tires, then he passed the job off to a young hispanic guy. He went around checking my tires and I was standing outside my car, following him around the car because we were chatting and he seemed friendly. When he was almost finished I got back in my car and he came around the back of my car and squatted down by my driver side rear tire and I watched in my side mirror as he pushed a nail in my tire. He then came and told me that he just «saw a nail in my tire» and that it would need to be fixed. ARE YOU FREAKING KIDDING ME!!! Of course, this place is not going to touch my car again. So now I need to find another full service station to repair the tire he ruined! God only knows where another full service station is, but this shop isn’t getting my business. I guess he thought I was a stupid woman and wouldn’t know the difference!!! I hope the owner reads these reviews and knows I will spread the word of what this place did and that his way of doing business is DISPICABLE!!!

So one blazing hot day this summer, my husband was out of town, I had just dropped one of my kids off at their youth group (leaving the youngest home alone briefly) and as I’m headed home, my car starts to make this awful metal scraping metal noise. I’m in the middle of an incline, in the middle of a parking lot and I seriously thought my engine had just dropped out of my hood.
The car definitely won’t go up that hill and even coasting backwards into a parking spot makes it sound like I’m doing some serious damange, so I park it and have no clue whatsoever what to do. I’ve never handled the maintenance on the cars, husband is unreachable and its like 5:30pm. So I recall that there is a gas station on Bee Caves that has a shop attached and it always looks rather busy. I pull out my trusty iphone and Mapquest it and low and behold, someone answers the phone. Hallelujah.
I explain the situation and am told that they have just cleared out their cash drawer (I later learn that the garage actually closes at 4pm, but they are usually there until 8pm) and so they will need me to call their tow service directly and that I will need to pay them separately. No big deal, I can handle that. Tow truck comes and it will be the next day before I can find anything out. I’m amazed at how well I handled it all and end up making it home rather quickly. (Wow, I AM a big girl.)
The next morning they call me first thing (like 8am) to tell me they think it’s probably the transmission (though they haven’t hooked it up for diagnostics yet) and if so, it will cost me a minimum of thousands… as in, several. What?! Though it DOES have 100k+ miles on it already, this car is only a few yeas old and isn’t even paid for yet! How is that even possible?! Apparently, its luck of the draw. (Oh, there are those girly tears.)
Meanwhile, the hubby had driven all night to get back home and «handle» things for me. (Isn’t he sweet?) He hightails it over to talk to «Dale» and long story short, its not the transmission (phew, totally dodged a bullet) its some kind of manly, mechanical stuff I don’t understand (or even want to) and they have us fixed up later that same afternoon for substantially less than we originally thought. Again, hallelujah.
The guys here (Dale and crew) are so very nice and our car has been running like a new ride ever since. I would seriously not hesitate to call them again and appreciate how patient they were when dealing with a clueless woman. We had put a call into a dealership to make sure it wasn’t under warranty or related to a recall… which was a NO in both cases. All in all, I think the pricing was pretty standard and less than the dealership.
(Oh, and by the way… I’m guessing I totally lucked out on the tow. When the driver got there he seemed surprised that I was supposed to be paying him directly. He didn’t have a way to take my credit card, so he just took down the number. I was cringing at what this was possibly going to cost me. Again, totally lucked out… It was ridiculously cheap… like I don’t know how they paid for gas and time with what they charged me. And it was one of those big flat-​bed dudes. I can only assume that I lucked out and got the same rate they usually charge the garage. SCORE!)