Sixt Rent a Car

Amazing service. Renting was quick and easy. Drew is fantastic! My holiday travel depended on this place and I’m very pleased. Definetly recommend.

I made a reservation over the phone with a real person, 1 week before Christmas and was given a confirmation #. My price was agreed to and vehicle was to be available on ¹²⁄₂₄. I called this morning to verify my car was there and was told there were no cars available and that confirmation was merely a ‘request for a reservation’ that had been denied! When I asked how come I was not notified, the response was that an email was sent that may have went to my spam since they are a German operated company. Sure enough, there is an email from, ‘dt40249’ that when the attachment is opened, states the denial. Easy to miss such an email! Very unprofessional. Will never use this company.

This Sixt location has the best customer service! I rented a car from them recently that unfortunately had a nail in one of the tires which caused bubbles to form due to driving with low tire pressure over time. Long story short, I stopped by a tire shop to find out that I had to have all four tires replaced because the car was an AWD and they didn’t have an exact match to replace the damaged tire. This all happened while this specific Sixt location was closed on the weekend, so I went ahead and took care of it after getting nowhere with the main Sixt customer service — that’s a whole other story! When I returned the car, Roxanne and Drew could not have been more supportive and with no problem at all, they paid me for the tires. In fact, Roxanne personally delivered the check to my home! I will continue to rent from this location and certainly appreciate the fact that they do care about customer service!

Renting a car for a week is never a fun endeavor, but I was incredibly impressed with Sixt.
The online/​pre-​pay option was easy to use, the location is convenient, and the staff is great.
For example, when I was picking up my car, the woman working asked if I would be using the toll roads, I said no, but then she explained their toll policy and price structure, which I completely appreciated. Everything was completely upfront and open.

I was generally satisfied with my car rental; rates were good — if I had rented elsewhere I’d have had to rent for a week to get a reasonable daily rate and didn’t have to do that here; and the people, especially George, were very nice.
However, I would note two things for the information of other potential renters.
I rented the satellite radio for a few bucks a day BUT it didn’t have the channels I expected. No NPR, no CNN, no comedy channels, no bluegrass, just a limited selection of popular music channels. Would not rent again.
Also, when you rent a «Chrysler 300 or similar», be aware that this location has ZERO Chrysler 300s so you won’t get one. I got a very nice Volvo with a sunroof I’m sure some people would much prefer, but since I particularly like the Chrysler 300, if you do too, this is something to be aware of.
The lot is very small and cramped, but to make up for that they often back the cars in and George will maneuver if you need it. It’s very convenient to Central Austin, however.
They warned you that if you lock the keys in the car it’s on you, so be careful about that :-). ..

I have used this company twice within he last several months. I decided to write the review based on last experience. I needed a car for couple days to decide since first experience was nice to try them again. So i made reservations for a full size car.
I arrive to the location and check out was fast and sweet. I am given a VW Passat. At first i thought wow little small for full size. I was expecting either Chrysler 300 or like a Chey Impala as advertised, but not problem I accepted and left.
I should have turned around immediately. VW Passat road rough and loud. I have a 2007 F150 and i swear it road louder than my truck. It honestly sounded like one of the rear tears was bad, but after looking at tires they seemed new.
So i wasnt pleased at all and honestly didnt want to ride for hours with music blasting just to cover the sound of bad ride and plus i wasnt all that sure something wasnt wrong with the Passat.
So i called back the the location and spoke with staff, explained my problem with car and they contacted the Owner and he agreed to switch car.
I went in the next day and switch cars without any explaining and they were actually waiting on me.
Overall I think they provide excellent service and like the ease of renting from them.
If i could make one recommendation it would be to get rid of he VW Passats. I know that might be hard, but when i rent from them again, I wont accept the Passat.

Roxanne hooked me up! Best new car rental in Austin and lowest rates available. Unlimited mileage to take me on my business trip to Houston and back in less than a day. Free Starbucks coffee and free parking a plus.

I had a great experience renting a car with Sixt while on vacation in Austin. This was my first time renting a car, and it could not have been a smoother or easier process. I booked my reservation and prepaid online, and ended up getting upgraded when I got there since the car I had booked wasn’t available. I thoroughly enjoyed my few days driving the Volvo S60 through Texas Hill Country! The car was clean and beautiful, and when I dropped it off, the woman there (I forget her name, but she was great) made sure to charge me the cheapest possible price for the tolls I had gone through. I ended up paying $ 114 total for two full days, which is a great price. I would definitely use Sixt again in Austin and other cities!

I have a high standard for stating that businesses HAVE customer service. But Sixt delivers. I tried them for the first time this past week. I had the car of 9 days. Unlimited mileage. I paid less then HALF of what I would have paid with any other car company. And even though I had to get transport from the airport to the location of the business, I still made out like a bandit.
I promised owner, Andrew Almand, a glowing report so here it is. The car was ready for us when we arrived. No haggling. No fine print. I read it all beforehand and it is what it says it is. Friendly peeps behind the counter. Pain free process to book it and pain free to use the car. I even learned that I was OVERCHARGED and with no discussion, I was credited about $ 100 more than what I would have paid. Yeah, I am a fan.
I would highly recommend Sixt to anyone who had necessity to travel. Just hope and pray that they have one in the city you are going to!

Fast… Friendly… Efficient!!!
Great prices.
This is the only place to rent in Austin!
Next time we will have to go for the SLK

I was a loyal customer at Avis, until one day Drew wasn’t there. After some sleuthing, I found he had moved a block down to Sixt. He even remembered my name when i walked in months later.
The last thing you want when starting off a trip is a hassle with the car rental. You never get that with this management. I’m always in and out within minutes and there’s never a pressure to add unwanted features. Friendly, personable service and reasonable prices. Sixt is expanding in this region; if they keep this level of quality consistent at the new locations, they will be very successful.

What a wonderful, seamless renting experience! The owner, Drew, is super accommodating. I highly recommend this branch.

I agree with the glowing reviews that have already been posted about Sixt. This is the first place I look when I need to rent a car in Austin and the fact that it’s owner-​operated makes a huge difference in the quality of service. I rent here several times a year. For example when family comes to town and I need a Suburban, or when I drive to the coast and I want something more comfortable than my own car. I tell the staff what I’m looking for and they always come through. This place even has 4×4 pick-​up trucks with sprayed-​in bed liner… I doubt you’ll find those anywhere else in Austin. They seem to have everything from the budget end (Versa) to Mercedes and BMW 5 series too — and lots in between.
I like the brand Sixt, too. It’s the scrappy newcomer. These days there’s little competition among the big brands. Alamo, National and Enterprise all have the same owner. Hertz owns Dollar and Thrifty. And Avis also owns Budget and Zipcar. Sixt is independent, new to the US and brand new to Austin and hopefully they’ll be able to fight the behemoth rental agencies that seem to dominate the market.
But what matters most is service and honesty, and this is the place I go and where I send friends. They’re located in a very small shopping center on 35^th Street, between Jefferson and MoPac.

It is so hard to find a small-​town feeling business anywhere these days (esp car rentals) but the guys that run this location have accomplished just that. They are some of the most honest, friendly, and genuinely good people I have ever had the pleasure of doing business with. I was a fan of theirs when they were with Avis and have become a loyal customer of theirs now at Sixt. ¹⁰⁄₁₀ would recommend!

Drew is awesome. I always rent from him. Best prices in town on car rentals and fantastic customer service. I rent at least once a month and have never been disappointed in service, quality or price.