Tint Specialist

First off the owner asked me to not use groupon but he will honor price so he can make more money. He complained they take too much then why use them. (Taking advantage of groupon) Didn’t clean my windows properly so I had bubbles after a few days on half the Windows. Removed an antenna on my car without asking. Scratched my window didn’t want to take responsibility. I contacted BBB because they had a sign as if they are members and they are not. I’m sure it’s possible to have a good experience here but the owner is definitely dishonest.

I initially emailed on a Friday night (last minute) and was told they’d have appointments available the next day. I called Saturday morning and was told they didn’t have anything available. I was so sad! But after I explained that I was told via email yes, the woman was happy to squeeze me in. They’re really sweet here! The wife of the owner is super friendly and talkative. I waited for my car which took almost 3 hours but for them to be booked and fit me in, I would have waited longer. I cannot go without tinted windows! My car looks amazing. I’m very satisfied. Thanks!

Hector and his team have tinted over 11 vehicles for me. They are the best in town, as I was recommended to them from Roger Beasley Porsche. We took a Mercedes to Mothers Window tint, and their job had bubbles in the tint. The attempted to fix it, and more bubbles. I took it to Hector, and he did an awesome job fixing their mistakes. He has done new car tints for me and even rip and replace for used vehicles that had butch tint jobs. He is an artist and takes pride in his work. Family Owned Austin Business as well! Thanks Hector for years of great quality and service! Eric F.

Great job and fast service. Took the G35 in for tint, 35% front and 20% rear to stay legal. I choose the top end tint (CXP I believe it’s called). The owner (lady) even was out wiping down and giving the job a final inspection! I will be back with the 4Runner to tint the side windows!

Best work in town! My Audi A5 never felt cooler, be sure to ask about the ceramic tint for your windows and windshield. :) I promise you’ll feel a different, the heat in Texas is no JOKE!

I did not have a good experience here. The front desk person was nice and helpful. However the product, workmanship, and follow up was absolutely horrendous!
After finishing the tint, I got in the car and the rear window was screeched. I told the owner, and he told the guy that did it. He came over, and threw a tantrum and was extremely pissed off. Like it was my fault. I did feel uncomfortable at that point.
He re-​tinted the window, left all the cut off trash in my car, and handed me the keys. Not an apology, NOTHING!
I went home to inspect the rest of the windows, and it’s absolutely a horrible job. I’m adding pictures for proof.
Go somewhere else for your tint people. Just not here.
The above is my Personal experience, and will challenge with facts.

We are new to the area, so we took a chance with Tint Specialist. We were extremely happy with the outcome. Our BMW looks great. Excellent customer service. There is plenty to do in the area while you wait for your car. Highly recommend!

I got a groupon as a gift to get my tint done here and it was a flippin nightmare. I asked for the standard legal 25% film and was told the law was 35%. I then showed the guy this:
showing that its been 25% for a while now. So then he said they didn’t have it and it would be more expensive. Fine whatever give me 35%.
I upgraded to the better tint with a lifetime warranty for an additional $ 60. When I got my car back there were a few expected bubbles in the tint which should usually go away after some time. I also had some papers in my car that were ripped and scattered throughout my car from them being inside it. Fine whatever. A week goes by and the tint had some time to cure so i take a look around and there were tint pieces missing and the cut was bad on some areas, showing non tinted window areas and there were tons of bubbles left.
No worries I have a lifetime warranty. I give them a call and let them know /​bring it in for them to look at it and a lady and the guy who I purchased the tint service from said some of it would need to be replaced and other parts would need to be fixed and I would have to schedule an appointment.
Explained that I am only off sat and sun so i would need to come in on sat. The lady told me that sat isnt good for them because they are too busy. Eventually she said I could bring it in saturday but I would have to leave it the entire day. This was hard for me since this place was 15 miles from my home. few weeks go by and I get a day off of work during the week so i give them a call and tell them I can bring it by. They said I would need to call for an appointment for a later date so they can have some notice. Alright attempt 2 fails.
few more weeks go by and my mom said she could take it for me on the 20^th (of March 2015) which was a Friday. I had to explain to the guy again what needed to be fixed and replaced to remind him what we talked about before. Great so at the time it was Wed so I call them and we get an appointment for 10am. Friday March 20^th comes around and and I get a text at 10:30am from my mom saying that they finished in about 10 minutes. I was LIVID. I waited weeks to get my car back in there /​even came in that one time to look over what needed to be fixed.
I called tint specialist and spoke with the guy and asked him what they fixed. He said they fixed some bubbles on the back window. 1. he knows what needed to be fixed because he was with me when i got the tint done and with me again when I came back for them to look at it and try and schedule an appointment to come back in and fix it. 2. they refused me several times because it would be a lengthy process and something that couldn’t be done on saturdays because they were too busy. So at this point I am upset and yelling at this guy throwing a few cuss words at the situation not calling him any names but he tells me to stop cussing then hangs up on me.
I call back and tell him to rip the bleeping tint off and give me my money back. He does proceed to remove the tint my mom says but then asks for the card for the refund. My mom had lost her card and had gotten a temporary replacement card and they said they couldnt refund it. (absolutely rediculous) eventually they agree on a check but mom later denies it for bouncing purposes so they put the refund on her new card. Please do not go to this place. The quality of the actual tint isn’t very good and as you can see here they aren’t ones for doing warranty work.

Good service with affordable and comprehensive prices. Got my cars tinted there and I’ll go again next time.

I’ve had our cars tinted at quite a few places over the years, but Tint Specialist is one of the best. I was a bit worried when I showed up early on Saturday morning, given that they had just turned someone away for not having an appointment, but they were able to hook me up.
Anytime someone works on my Range Rover I am super picky, but they did such an amazing job on my wife’s Mercedes, that I felt good about their work. Within just a few hours, they called me and let me know it was ready.
They were quick, efficient, and it looked great. They explained to me what I needed to do for the upkeep, how my warranty worked, and sent me on my way. Its been about a month or so, and its still holding up with no issues.
My wife’s car is a few years into it, and looks like it was just put on yesterday. If you do need work done quickly, or have more extensive work that needs to be done, be sure to call in and make an appointment.
Don’t cheap out either, I bought the top tier and you can tell the difference, especially in the middle of the summer. The ceramic coated tint is far superior to the rest, and you can tell it works when you don’t burn yourself on your seats anymore.

Very happy with them.
I called re: the Groupon… see how much it would cost to remove the tint from my 2 front windows then use the Groupon. Guy on the phone told me the Groupon wouldn’t be my best bet. To have old tint removed (have a Celica… only 2 front windows needed help), new applied and even throw in the tint on the front window (don’t know what that strip is called) would be $ 99 but he found me an online coupon and it was $ 89 + tax.
When I was checking out, I asked if they could look at my headliner that was coming down right above the passenger visor… guy took some spray glue out there, fixed it and didn’t charge a thing.
All told, got out of there for under $ 100 and in less than an hour.
Very nice, friendly, helpful people.

I have mixed feelings about this place. I think I would’ve had a 5-​star experience if it weren’t for my interaction with one of the employees.
I’ll start with the first phone call. I called to get a quote on the price of getting just one window tinted. I was looking for a particular tint, which apparently is hard to come by. The woman who took my call was helpful in answering my questions and seemed genuinely interested in taking care of me. Super.
Next day, I dropped by to have one of the specialists look at the tinting on my other windows to see if they could match it. They could get it «close enough» Cool. Works for me. Better yet, they said they could take care of it in 45 minutes and I didn’t even have an appointment. Also, guy working at the front counter who checked me in was really friendly and attentive. So far so good!
Here’s where things went downhill. I told the tint man (dk his name) I had an expired groupon for which I paid $ 84 (since it was expired, the promotional value of $ 200+ dollars was no good. This I understood.). It says clearly on the voucher and the groupon website that even though the promo value expired, the PAID value ($ 84) was still good at Tint Specialist. The tint man seemed angry and asked why I wouldn’t just pay him $ 64 instead of using the groupon? I explained (again) why I wanted to use the voucher, as I already paid for it. He seemed to understand, then proceeded to mark my groupon as redeemed, and he went to work. I was a *little* annoyed that he was trying to pressure me into paying out-​of-​pocket when I had already technically paid for the service, but whatev. I brushed it off.
When it came time to finish up and sign the work receipt, he again tried to get me to pay $ 80 out of pocket (which, by the way, was higher than the price he originally quoted to me). He proceeded to tell me how he was not going to get paid by groupon (not true, I verified with groupon) and he refused to listen to me when I offered to call groupon with him to verify that he was (or would be) reimbursed. Ultimately, he said «whatever, it was just two windows, I just won’t get paid».
That whole interaction was confusing and he was just downright rude. If I hadn’t have done my homework before coming in, this dude would’ve backed me into a corner and forced me to pay out-​of-​pocket on top of the money I paid for the groupon.
So, in a nutshell this super antagonistic guy cost Tint Specialist the three extra stars I would’ve given. Bummer.

My wife was highly disappointed after dealing with these scam artists.
The scam: They replace the tint on your rear window for $ 130 (?? after being quoted at $ 79 on the phone a couple weeks before, maybe their prices went up). Except they don’t glue on a hard-​to-​notice spot of tint on the top of the rear window.
Then, after driving your car around for a couple months, a passenger in the back seat will notice that your tint is peeling off (and looks like it was never actually glued on in the first place) on the top of your rear window.
No problem, I think, «this is a highly rated company, they’ll fix their mistake for free.» So my wife takes it in, and they say, «Oh, what’s that, you don’t have your receipt from a car tinting that happened 3 months ago, even though we have a computer log of your exact VIN /​License plate number with the receipt on record for ourselves? That will be $ 20 to fix.»
Not a huge deal, but then as my wife is waiting at the local coffee shop, she gets a call saying it will *actually* be $ 40 to fix. Woah, what a deal! So it will only end up costing $ 170 to replace the tint on a single window. Give me a break. So my wife calls me nearly in tears, and says she is extremely frustrated with this company and will be taking her business elsewhere. I don’t blame her. I will be uploading a photo showing the crappy tint job, courtesy of Tint Specialist.
And then they even have the gall to try to lecture my wife about «Oh you should keep receipts for everything, you know!» Bull! You have the receipt IN YOUR COMPUTER SYSTEM. You are only lying to paying customers to squeeze an extra buck out of them.
This wouldn’t be a problem at all, and they probably would have gotten another 5 star rating, if they had just taken the time to fix their original mistakes. I’m tired of dealing with companies that treat their customers like garbage.

The 1 start is for being misleading. Let me explain: got a Groupon for basic tinting. The groupon says that you can pay to upgrade to better (carbon or cxp) film. Tint specialist website says has the pricing clearly for different films but you do NOT have to pay extra for going to darker shade films in the same class.
But if you have a groupon then you pay an upgrade fee for going to a better class of film AND you pay another upgrade to get darker shade. The lady in the front was polite but acknowledged that it is misleading. Granted I am still saved about $ 40 going with groupon but I feel that they are staying true to their word. The polite lady blamed it on «marketing» and suggested that I get a refund from Groupon if I am not happy.
Driving all the way from one end to the other in the middle of a work day and then to pull out was not an option for me. For saving $ 40, I would have preferred a vendor closer to my work or home so that I can go back more easily if any issues arise.
I hope they do a good job with the tinting and not try to be «misleading» with their work.

I am so happy with my experience with Tint Specialists so far. I had the Groupon, but went in prepared to upgrade to the highest level and darker tint — still far less expensive than I expected. My kids and I were greeted by the friendliest woman (I would guess the owner) who explained all the options and helped me make a decision.
Being a full-​time mom, I planned ahead and made a lunch date with friends just up the road at Phil’s Icehouse. The kids enjoyed the playground, burgers and ice cream while we waited. I couldn’t say exactly how long it took because the car was ready long before we were! The tinting looks awesome! My husband thinks I went too dark on the back windows (I went with the darkest tint, what they described as «limo» privacy), but I love how dark and cool the car feels when you get in and it makes my ho-​hum silver Camry look kinda pimped out :-). I’m very interested to see what a difference it makes as this summer really gets underway.
The quality looks great so far. It has only been a couple days, but I have no doubts that if any bubbles or dings should show up the pros at Tint Specialists will take the best care of it.
In short: yeah, I recommend these guys!

«*****» Yep, 5 of them. Leti and her team are top notch! She worked me into their already busy schedule and got me on the road fast. You don’t have to have an appointment, but I would suggest it because they are busy. And for good reason… they are good at what they do. Thanks again, y’all.

Groupon had a good deal, but the fine print didn’t explain that the «standard» tint is for the lightest tint. Small up charge for little windows by the side view mirrors and larger upgrade to go to any other type tint. Standard tint only has 3 year warranty, others have lifetime.
All in all, friendly staff, quick service and I’d use them again.

Very nice and professional. Same day service. Had me in and out. Very satisfied with workmanship. Family owned for 14 years. Lifetime warranty.

$ 249 for top of the line tint! Pretty sweet if you ask me. They have all their options and prices listed on their website plus $ 20 off anything over $ 100. I was very happy. The lady greeted me very friendly, showed me the options and off they went. 1.5 hrs later the car was done, right on time as she had promised. Not even any bubbles like you might expect that take a few days to evaporate. Looked like a perfect product and installation.
I also did some calling and emailing around and this place was by far the best priced. Other places were charging $ 299 for the med grade tint where this place charges $ 249 for top of the line.
Its a tight little sqeeze to get in and out of the place (its behind the Enterprise car Rental place), so be prepared for a 10 point turn if you want to drive a big vehicle in there.

No complaints. It’s only been 4 days since i got my car tinted but this place did a great job. I got there at 9am when they opened and they said it would be ready in 1 hour and half and i pulled out of there by by 10:40. The owner walked around my car and had the guy fix a small area on the back window too. The best part about this place is they use SunTek which is the same tint used at other high end places i called that were highly rated on Unilocal but they are by far the best deal. They are very reasonable. It’s worth it to pay a little more for the carbon and lifetime warranty.
They are located behind the Enterprise off S.Lamar. Pull into Enterprise and go past the upholstery shop.