Elegant Nails and Spa

the salon as a whole is great… but definitely tell them you don’t want Kim! she’s a BITCH!!! all caps was necessary

I come here regularly & this time I asked for Kim (a female) bc a friend had recommended her. First of all, I waited for at least 15 min with my feet soaking in the water, then when she came out from the back, the receptionist told her that I had requested her and she says out loud throughout the salon (for everyone to hear) «YOU requested ME??» I said, «Yes» feeling a bit embarrassed. Then she says (VERY RUDELY) «I don’t even know you & I’ve never done your toes before!» I then said, «Well, I’m fine with someone else doing my nails» She didn’t respond to that & proceeded to do my pedicure. It was awful & she was EXTREMELY RUDE!!! I will NEVER come back here again!!!

I’d read through the reviews before visiting this spa and although there was a mix of reviews I decided to go as it is located so conveniently to me. Visited on a week day around 1pm and as I expected they were not extremely busy (I had read that they tend to be very busy after work and on the weekends). I must say I was a bit overwhelmed when I first walked in. I would not describe this business as a spa, although they had relaxing music playing there was no elegance. It is more of a factory! Pedi stations line the walls on both sides and the manicurist are placed in the center of the room, side by side, all the way down the length of the room. I believe the cleanliness of a business is a big indicator and I have to say this place may have been very clean a few years ago when it opened but it certainly is not anymore. It was very dusty and cluttered. This place needs a good scrub down.
I opted for a traditional pedi and mani. Even though they were not busy (there must have been about 10 other employees through out the shop playing on their phones or conversing with each other) I had a tech start my pedi and another came to work on my mani. As these techs are professional I let them work and just observed. I wanted to see the quality and attention to detail without having to say anything. A good tech doesn’t need to be told. I figured if its crap then I wont return. Well, I won’t be returning.
The tech that started my pedi didn’t even remove the nail polish from my toes! It was a sheer pink color which normally may be deceiving but it was half grown out already. How could he not see that? I let him proceed and just watched. Pedicure was fair, scrubbing was almost no-​existant and the whole time they kept speaking in another language. In this industry I always find that rude. The manicure was bad; uneven, she made me bleed and it was rushed. I actually fixed it at home. Again, I shouldnt have to point these things out to a good tech, especially the uneveness!
I came prepared with cash after reading the other reviews. I was not given the cash discount. I shouldn’t have told them it was my first time here I suppose. I did tip both techs and left to go home and fix the manicure myself. Moral of the story, this is the McDonalds of nail salons. «Fast nails». In the future I’ll be making «reservations» with a tech at reputable salon and stick with her/​him. The few dollars in savings and the convenience here isn’t worth it to me.

I went in to get my acrylics off to get a new set, and she cracked my nail in half. She tried to glue it back together and just made me bleed even more, she shaved the acrylic down into my nail so when the nails came off my whole nail was indented. When they started to grow out half of my nails ripped off. THE WORST EXPIERENCE OF MY LIFE!

I was hesitant to come to this place after the phone conversation I had. I called ahead to make an appointment, but they said there was no wait time and no appointment was necessary. I get there and am told there is a 20 minute wait. I was irritated after I informed them I just called and they said there was no wait time. I left right away upset and frustrated after I wasted a drive there.
I get to my car and notice one of the staff members came out to talk to me. She asked me to come back. I said I have no time to wait, she said there was a misunderstanding and there was no wait. I agreed to come back inside. I requested a pedicure and manicure so they had a chair set up ready to go. They offered me water and assisted me with my chair. They apologized and from there service was excellent. I received a wonderful pedicure and they did great with my gel acrylic and design I requested. I will definitely continue going to this salon.
They are clean, friendly, and although their customer service was off putting, I was happy to come back and receive the services I did. I didn’t give them 5 stars solely because their customer service. It’s a salon worth trying :)

I wasn’t sure if I was supposed to write a review or not but I did anyway.
So my wife get her nails and toes done here now after trying about 5 or so different spots in the southwest. She is her new favorite spot.
The place is very clean from what I see. They are cash only, however they have an ATM that charges 50 cents if you need to withdraw money inside the spa.
They are busy in the afternoons especially Friday’s however they have lots of stations and I saw one person wait maybe two mins tops after she decided what color she wanted.
Best of all, if you drag your significant other with you, he can get his haircut next door if he doesn’t join you at the spa.
After you guys are done getting pampered, get some delicious Dewar’s ice cream next door.

My nails look like a 7 year old did them. She did even file the edges. I had to leave and go file the edges. I even asked her and she said that’s what makes gels wear off but I’ve been getting them for years and I’ve always been told that’s what keeps them on. Not to mention they’re lumpy. She took a drill to remove my gels… Don’t you soak those off? Don’t waste your money

I came here for the first time yesterday and I was very impressed. The salon was decorated nicely and the staff was extremely accommodating and friendly. I had a gel manicure and regular pedicure done, everything turned out perfectly. They also had tons of colors to choose from, so that was a plus. I will definitely be coming back!

I came to this salon with friends for the first time today. They took us as walk ins and accommodated us well. I just had a few issues with my visit. My nail technician spoke very little English so I had to have a front desk person translate for me, my gel manicure itself was well but a little thick for my liking. Lastly the front desk guy mentioned there’s a $ 2 discount with customers paying in cash. He had mentioned this after I had paid my service in cash and I waited to see if he would mention that he did not give me that discount. I saw the girl write $ 32 on the sales slip and indeed I paid $ 32 in cash. I still left a $ 5 tip because the girl meant well, she was pleasant. I probably won’t be returning to this salon.

I love this place. They will tailor your services depending on your availability. If you’re in a hurry, they will get you in and out. They have many great polish colors. The parking lot is great too, I usually park directly in front if their front door. Kenny is a perfectionist and his work shows it!

I was surprised to see all the negative comments for this salon but to each to their own… my experience was pretty good.
Newer salon, 2 years old and clean as can be.
No wait, I was a walk-​in as my other salon is closed on Mondays.
I was given to Joey who worked his magic. I have never had such a gentle pedi and without even having to ask. I really do not like my cuticles cut as once I was gouged elsewhere very bad. I did not even know Joey was cutting them, he had a feather touch. Also very personable!
Great massage, no pushiness re up-​selling and done in great time.
He painted my color with finesse and gave me the option to sit in my chair to dry or to go under the fan. I was so relaxed I did not even notice if the chairs had massage or not. (Update, they do)
English is spoken here so you can have confidence in asking for what you want.
On par with other salons, $ 20 for a basic pedi. Worth every penny plus tip.
I think I may be making a switch to Elegant for the service and convenience…
TIP — $ 2 discount from $ 22 for a basic pedi if you pay cash.
I have posted a pic re price.
Fast forward several weeks and I have dropped a star. The wait is long and service has declined. For a pedi you may be sitting in a chair a long time before someone gets to you!

Today I went into elegant nails after a long hiatus of getting a pedicure or manicure. I went with a gel mani and a reg. pedi. As usual I was «tag teamed» by two ladies. Both services were rushed and awkward. After asking for a second scrubbing and a repeat on some botched toes I left very unhappy. Tomorrow I am attending a family funeral and these services were suppose to be my calming time and put me in a better mind frame. Instead I’m aggravated and stressed.

I got a manicure on Saturday and it was cracking the next day and peeling the second. I provided my own nail polish. I had done my own nails the week before with the same polish and my manicure lasted a week. The salon is using either a cheap base coat or top coat or failed to clean my nails before application. I was also peeved that the manicurist use an acrylic nail file on my already thin nails to remove the remnants of chunky glitter polish instead of a well soaked cotton in acetone. I was left with deep grooves in my nails and they were not presentable when I removed the remaining flaking polish. I will not be returning and I will telling my friends to avoid the place.

2 days and the polish following my mani is chipped and flaking off! 2 days!

Called and made an appointment for my girlfriend and me for 5:30. We get there about five minutes early and they seat us in the pedicure chairs right away. All looks good right?
No! My girlfriend gets addressed quickly by her technician and is to the painting portion of her pedicure and I have still not seen anyone. Me and two other 5:30 appointments sat for FORTY FIVE MINUTES before we were even seen. The man at the front apologized (after I asked him why we had waited 45 minutes) and said they got busy at 5 and all the technicians were helping the walk-​ins. Why in the world would a nail salon seat all of the walk-​ins before an appointment? I could not get over that no one noticed we had not be waited on for almost an hour.
My nail technician apologized several times and was very nice. But, my gel manicure, after one week in, started to turn brown on the edges. To be honest for the amount of money this place is and the crappy service I see absolutely no reason to ever return.
Yes, I did receive a $ 5 coupon to use on the spot for my wait, but the price was still so high it didn’t even match other salons. My friend sat with me for one hour while I got my gel nails done because she was already done.
I will not be back.

Giving this a 3 star review cause my pedicure is still clean and hasn’t chipped in 2 weeks. Tommy is great for pedicure. HOWEVER, the other tech who did my nails apparently doesn’t know how to work with a picky customer. He told me «people should learn how to let others work, sometimes techs get so annoyed that they do a crappy job cause they don’t let them work» He thought he was being polite and discreet but I can take a hint so I let him do his thing. The END PRODUCT WAS GARBAGE! Filed unevenly, refill wasn’t done properly with void Spaces on the sides of my nails. Gel lifting from improper placement. Had to add a tip cause I lost a nail and it looked NOTHING LIKE THE OTHER NAIL. DISASTER. Smart mouth and a crappy job! waste of money and even worse, TIME.

Great service and atmosphere. Kenny did a great job with my pedicure. Everything is very clean, and the people are nice. 100% better than the average Bakersfield salon!

Nice big space and competitively priced, if you pay with cash you receive a discount. Most people don’t know this but by law you manicurists are to use new implement with each client unless the items can be disinfected. I was very happy with everything as so was my cousin! Will be a return customer!

I finally found the place to come and get my nails done, I was lucky that since day one I found someone who I liked and did my nails beautifully ! I love it here… It gets busy so you know they are doing something right! Their customer service is always great!

Come here from time to time because of their great hours and location is close to my house. Ive gotten regular mani and pedis, delux mani and pedis, and gel nails. Overall I will say that no matter how busy this place is they will almost always find a place for you to sit and soak your feet. They have quite a few chairs available. I will say the service really depends on how busy they are. If I can I try to go during the day on a weekday, Saturdays are crazy here! They tend to spend more time on your nails and are much less rushed during the week. Some of the people are nicer than others but overall I dont think I have been disappointed. I really like the massage chairs and I find it pretty easy to relax at this place.
I haven’t tried many nail salons out in Bakersfield so its hard for me to evaluate the price. From other places I have been they seem pretty reasonable to me. I am sure you can get it cheaper somewhere, but I am comfortable with the cleanliness of this place!