Sparkling Image Car Wash

My car needed a wash so I decided to bring it here. When I got my car back it still wasn’t clean. I was dissaointed that the car looked like the ran the hose with it and dried it. It still had bugs on the windshield and mirrors. For $ 21 I was expecting better service. I’m sure I would of had a better looking car if I took it to Cruz-​thru.

They usually do a good job. Today, it took over 20 minutes to get my car into the washer. And, I was 2^nd in line. Taking up too much of my time.

This place is hit or miss. I’ve seen the same thing in several reviews for this particular location. The thing is, it’s closest to my home which means it’s more convenient for me.
There have been several times where I’ve come and have driven off only to realize that they didn’t even wipe anything down in my car. Other times they haven’t vacuumed my car thoroughly enough.
There have been several times where I’ve complained to a manager when I come back and usually he’ll supervise his employees while they are cleaning my car. But why does it take him hovering over them, making sure they’re doing a good job? They should do their job to the best of their ability no matter what!
I also had an experience where the guy who asks me what I want done to my car has claimed he’s giving me a good deal on a wax job and come to find out it’s regular price. There was no deal. Boy was he a deceiver! I guess that’s how they up sell you as a good ol’ salesperson, but I totally felt taken advantage of! Never again! Now when I pull up, I immediately say regular car wash and that’s it!

We have our car washed Here every week. I’m not sure how to rate this Car Wash. We seem to always have areas they missed but then other car washes we have tried will miss the same areas. Staff is always more than willing to correct any issues so this keeps us coming back. I guess I could wash car myself… Not Happening !!

My car has been sitting waiting to be wiped down and cleaned on the inside sooooo long that it has already dried and water spotted. For paying $ 29.99, they should hire more people to justify the high price.

I went in for a car wash as I have many times and never had a problem. Upon leaving my truck I exited my vehicle by opening my door from the inside. When I returned to get my truck I cannot open my door from the inside. I spoke to the manager and he stated that they had problems with the door during my wash. I told them I just left it and I had no problems exiting it from the inside. They say they have no liability for damaged vehicles. How can it be damaged if I the door worked when I arrived and left it for a wash??? Managers there do not care. Basically, a very laid back attitude and its not their vehicle so why so why do they care? The Manager Matt Schroder was not a people person. He basically told me he spoke to his guys and that’s the story so sorry for ya! Even though he did his «investigation» by watching all surveillance cameras. I said did you not see me exit my truck with no issues? Yea I saw you but like I said my guys said they had problems with it opening so my investigation is done. Customer Service is clearly not a priority or asking me upon pick up if I had problems with that door beforehand. I got to figure that out for myself. Very unprofessional, one small pathetic sign out front states their «policy». I had gone there numerous times before but will not be back. Other people should think twice. You leave it there for a wash and issues are not their issue apparently.

I’ve been coming here for the last 2 years solely based in location. I usually get the $ 29.99 car wash — service is subpar & there really isn’t much value. Takes a long time too. 35 – 50 minutes for a wash. Nothing special.

This is the only place I will bring my car to be washed… The customer service is great. The guys do a wonderful job inside and out on my car. I was in and out in 15 minutes. Thank you Sparkling Image for a wonderful experience evertime. keep up the good work!

Horrible. Scratched our truck bed and don’t clean the inside of our vehicles. Had to wash my car when got home because it was such a horrible job. Will never go again

Got the car washed last Friday, rained heavily on Monday, brought the car back today (Tuesday) for free, inside and out, with a smile. Don’t understand the low ratings. They do a great job. A little bit pricier, but worth the cost. Love that 5 day carwash guarantee.

I went to get my new car its first wash. Not only did they do a beautiful job the customer service is excellent. I used my credit card to pay for the wash but I couldn’t put a tip on the card so they sent me to the gas station and they don’t take charge cards and give cash back. I told Reuben the manager why I couldn’t tip him. He was gracious and did not make me feel bad. People probably say all the time I will get money and bring it back. Well I did. I found him and gave it to him. Thanks Rueben for being so nice. I will be back.

I paid for the $ 49.99 service. Although I went in looking for the $ 29.99 service I had read about from other reviewers
At first glance my car looked amazing on the inside. I appreciate the effort. And yet, I was surprised to see the small hanging trash bag on my gear handle hadn’t been emptied or removed. The vents hadn’t been cleaned out and were still dusting and a bit grimy, I expect they were sprayed w something but not wiped clean. They did find an old Red Box movie that must’ve been sudden so well and for so long I didn’t even remember having it.
I’m satisfied w the service, however it won’t be something I have done on a regular basics.

Came to this carwash because I needed the inside of my wife’s car cleaned a little more thoroughly than we feel like doing but not where it is detailing. They offer a variety of different carwash options ranging from $ 11.99 for the most basic up to $ 29.99 which is underbody wash, cleaning tires with armorall-​ish stuff and it said fragrance. Maybe I should have asked but the last time I went to a fully service carwash and it offered fragrance, it meant they sprayed the upholstery with a fragrant smell. Then again, the guy didn’t ask me what smell I would like.
It wasn’t until I went inside to pay that I remembered and found out it comes with this smal yet powerful air freshener.
The service provided was ok but the cleaning was not as great for spending $ 29.99. The outside looke ok, I get the same outcome utilizing my Cruz n Thru monthly service.
One thing that I found interesting about this place is that they have a Barbershop inside! And they do straight blade shaves as well. They have up to four barber/​stylists at any given time and it was packed and their dry erase board to sign up for the waiting list had a few names. So people utilize the option of getting a cut while washing their car, not too bad.
All in all not a BAD experience but not one that will bring me back, however I might have to try the barbershop one day because I shave my head as it is.

I only bring my car here and they always do a great job. The check in guys are always helpful as well. I’ve recommended this place to s few ppl as well!

I needed to get my car cleaned in a pretty bad way. I don’t get it washed very often because of that thing called THE DROUGHT. I’ve taken my car here a few times. The reason I’m giving them a three is it definitely was a long wait, as mentioned in the other reviews. My car sat for about 20 minutes after it came out of the wash without being touched. This is entirely too long for a car wash of this size. They clearly need to hire more staff. I’m sure there are plenty of people in Bakersfield who are looking for work.
I paid $ 30 for the full service #1 option and added the conditioning for my vinyl. Before you jump to, «oh that’s why it took so long,» no… Once they actually started the drying, who now cleaning and conditioning, it took fewer than 10 minutes. The «conditioner» stays a little oily for a while so be prepared. My car is clean and shiny, I’ll give them that.
A few perks of the place. The staff are all friendly, big plus for me. It is clean inside the building where one can wait for their car. It’s also air conditioned, which is a huge plus for Bakersfield. Need a haircut? No problem, there is a barbershop inside. Yes, really.

Took my truck in to be serviced. Had them replace the wiper blades, and service my transmission. Upgraded the wash package. Was pretty quick on getting the truck done. Paid out almost $ 300.00 for my truck to be half ass vacuumed out. New wiper blades not installed. Dirt and mud still in the bed of the truck. And my wheels not cleaned just sprayed with tire shine. Dirt and mud still in my wheels. The car wash sucks ass there. Been there a few times before getting my vehicles washed every time I have to tell them to fix something that they didn’t do. Ether the employees are dumb and don’t care. Too busy in a rush. Lazy. Or just blind as shit.

I’ve been a customer here ever since I moved to Bakersfield 2 years ago, but no longer.
I had a concern about the attendant using a dirty rag on my car, and the supervisor just disregarded my concerns and defended their service. The supervisor did not listen nor care.
It’s a shame they don’t value the customer more. I have 2 vehicles that i had cleaned weekly, and hand waxed once a month.
Now I go elsewhere where they appreciate my business and care for my car with clean rags!

Updating my review to much better service. I think this place is really turned it around in my car is very clean. The only nitpicking thing I can say is that the coffee shop inside had a sign that said «at lunch be back in 45 minutes. «ummmm 45 min from when? Lol

HORRIBLE! I don’t think they vacuumed anything but the tops of the mats, or wiped anything but the top of the dash. For $ 20.99? No thanks! I’ll go to Cruz Thru for $ 6.00 and vacuum and wipe it myself.
Note: After they re-​washed and re-​cleaned, I went to pick up and noticed the tires weren’t wiped with tire shine. I asked the manager (who was supervising the redo) if he could apply some tire shine. He said it depended on how much I had originally paid. What? Are you kidding me? I paid for a service that included tire shine, but at this point they should have thrown it in for free anyway. Not a single apology or even a smile. What a terrible way to run a business. NEVER AGAIN!
Beware: This app won’t let you give 0 stars, so I had to leave 1 star. This place is not good enough for 1 star.

Slow! If you have at least an hour to spare, this is the place for you! They do a great job cleaning your car, but very slow. Ok