Sparkling Image Car Wash

Lost a loyal customer due to inconsistency in policies. I used to get the $ 30 wash with the 5 day return wash so the value wasn’t that bad since it averaged out to about a wash every week for $ 60 a month plus tip. On one particular occasion it was raining on the fifth day so called to ask the manager if he would extend it a day in which he said he couldn’t. So the sixth day it stops raining and I come in and pay the $ 30. The lady in front of me is at 7 days, complains and the manager approves her free wash. The same one that told me no. Then she said that she is tired of asking since she does this every week and they need to make it easier for her to get a free wash on the seventh day. In which he approves and says he will inform all of his attendants to oblige. Is my money not the same? I’ve spent hundreds of dollars here but that all ended on this particular day. I now spend $ 40 a month at Cruzthru and make my kids dry the car, vacuum and clean the interior. It’s funny but they do a better job plus I get it washed 2 times a week now. I would rather spend my hard earned money on their allowance than this poorly managed bias establishment.

People were rude and prices way too high. They charged 12.99 for a interior wipe down and they did a horrible job. Décor is cheap, this place seems like its falling apart probably will close down by next year… Will never come back!!!

Great facility I have my GMC Canyon (Black) and my white on white BMW 745Li Marcos does a fantastic job I am very picky about my vehicles and actually until now I have washed all of my cars by hand for years but as age catches up I need assistance I went here and was totally surprised to see that they do a better job than me. I would recommend this car wash to everyone its affordable and they do good work, don’t forget to ask for Marcos.

I just purchased the 50.00 detail and was quoted 45 minutes. It took over an hour. I anticipated that they were doing an amazing job but couldn’t have been more displeased when I finally received my vehicle. There were water spots on the outside and smudgy fingerprints all over the inside. I was not about to sit there for any longer so I left.
I’ve paid $ 12 at cruz thru and been happier with how my car looked.

Got a car wash here on a Friday around Noon, very fast and friendly love that’s it’s 100% car wash at this location. Paid $ 14 for a vacuum, wash, and tire shine they did a good job. Only gave 4 stars because there was still dirt around the doors and on fender. But it still looked great!

A little bit pricey, but man oh man did they do an awesome job on my car! I am SO happy about my car detail job! The back seat of my car was covered in dog hairs that I had tried in vain to remove with a commercial vacuum cleaner, but they were so stuck in the car seats: I am so thankful for whoever took the time to pick all those hairs out and make my car look like it was brand spankin’ new. I will definitely be going back — I feel like I’m driving a whole new car! The cost for the entire thing was $ 145, which is comparable to detail shops that I have gone to in San Diego, but I think the quality of work done in 2.5 hours was well worth it. I would ¹⁰⁄₁₀ recommend and I will definitely be going back.

I had an extended lunch break while I was at a meeting down the street, so I decided to get my car washed before I picked up lunch. Man, did I make a mistake! I waited about 25 minutes for my car to get cleaned. I have been to several other locations around town (I go to the one downtown the most) and I have never waited this long. It wasn’t even packed. Granted my car was clean and they did their job very well, I just can’t justify the amount of time it took. I had to race over and pick up something to eat really quick and head back to work. If I would have know, I would of picked up my food first and ate at the car wash. The service was friendly enough I guess. Next time I will just wait and go back to the downtown location where I know they will clean my car well and won’t take as long.

I have been to this car wash several times because it is convenient however I went today and asked the guy that was doing the vacuuming if they could help me because everytime I come through when I leave my truck is not cleaned all the way. I said I find dirt on the outside and it is still dirty on the inside. He said to me we can offer you a detail package and that would get it cleaned all the way. I said there is nothing you can do to make sure it is clean when I just do the 20.00 package… he said no that they don’t really work until you get into the packages… I said well if I am paying you real money shouldn’t you do real work… I will never go to this car wash again. Very unprofessional and bad customer service. If I could post without a star I would.

Went to this place today 6.6.15 and they do terrible job washing and drying my car they scratch on my front bumper i paid $ 20.99 for the wash and useful i should went to cruz thru they do terrific jod never go to this place again

I took my very dirty, post road-​trip car here. I purchased the $ 45 wash & wax, and was very happy with the results. From the beginning, they were very upfront with me with what to expect, and what they could and could not do/​fix on my paint. When I saw my car all fully clean, I could not have been any happier. They did an amazing job, and 100% exceeded my expectations.
I would recommend this place to anyone with a dirty car, because they did such a good job!
I live in Tehachapi, but I will absolutely be returning. There is no other place around that I trust with cleaning my car.
**Please note: I am giving this review 4 stars instead of 5, because there is a bit of a language barrier (many employees have a hard time communicating in English), and although their prices are totally worth it, I wish they were a little cheaper. **

Always do a great job with cleaning my car. Today I decided to write a review because I accidentally left my wallet, which was full of cash and credit cards, my sons iPad and Kindle in plain sight. When I was walking back to pick up the car I realized I left all of those things in the car and they were visible. I hustled back and was pleasantly surprised that nothing was missing.

I go here the majority of the time I get an oil change — mainly because they give a free car wash. This is a great place to go with speedy service. They even tell you if anything else is wrong with your vehicle and offer recommendations. If I had to give it a con, I would say that not all the employees spoke full English which forced me to hunt someone down to answer my question. Only happened once, though.

I went back to give them a second try giving the fact that they contacted me after my review. I’m very happy this time. They cleaned my car the way I like it. They cleaned the inside and took my carpets out. I would go back again. Just fyi if you want them to spray armor all in your car and clean the dash. You have to ask.

Reasonably priced place to get your car extremely clean. All hand wash which is a plus. My car is so clean i always imagine im gonna slip around on the road its so slick ! Nice spacious clean and cool waiting lobby area. I usually take my lunch have my car washed and watch tv. it doesnt get much better than that. Friendly staff too.

Not my favorite place. They typically don’t get the car clean. The front bumper is often still covered in bugs even after they wash it.

So we needed an oil change and this was en route so we stopped. There wasn’t a line but there were 2 cars already in the bay. One car pulled out. We waited for the guy to wave us forward but he didn’t even look at us! We waited a moment and he walked around the bays nonchalantly talking to people, still never acknowledging us. Apparently they didn’t want our business, so we turned around and left. Reading the other reviews, sounds like it was a good thing!

I like it because they wash by hand rather than hard brushes and they’re pretty fast. Oil change is convenient also.

This place is reasonably priced and they are pretty quick. Even though the guys often come in and recommend that you change your air & cabin filters and get transmission service, when you go in for an oil change, they don’t pressure you, which is nice. I still appreciate their recommendations and will likely go to them when I can finally afford the services they previously offered. They are also running a special on a number of oil changes for a reduced price for the holiday season! It’s a perfect gift for those girls who don’t ever change their oil.

This place is called «Sparkling Image»…it is mispelled here.
I went here for the combo oil change and car wash. The free car wash was fine… however the mechanic’s (I use the term very loosely) didn’t reattach a hose when I left and I noticed the sound of it vibrating as I left… so I turned around and they tightened it. A week and a half later my «check engine» light comes on. I took it to the dealer and the dealer informed me that whoever had serviced it had neglected to reattach the air intake hose. GREAT! So thank you Sparkling Image for costing me an extra $ 100 to reattach a hose that you neglected to do. I will NOT be taking a vehicle back there for anything ever again.

***Google/​BBB still has this Business at this location as Whitewater Car Wash***
I have used this car wash from time to time over the years, as it is located near my home and work. I have never been overly impressed at the customer service and have always thought of them as a convince when I am in a hurry and need a clean car. I’ve always found them a little expensive, but not out of line with other business of its type.
Today that changed. Today I experienced some of the worst customer service ever. It started with the up sale. In all the time I’ve gone there they have never immediately accepted my order, always offering me a «deal». Today, I was in a generous mood. Sure, why not? Extra clean is never bad. There was my mistake. When I collected my car, almost an hour later after being the first in line, my seat covers were missing. I addressed it with the «CSR» who was on shift, James. I agreed to come back after 5 so that they could put them back.
Their idea of «fixing» was to lazily slap the covers back on, tell me that they sold those same covers (mine are custom) and that is how they always installed them to many happy customers, so they don’t know what my problem is. The «Manager» walked away from me mid sentence, leaving me with the CSR (as his jacket read), James. And I was immediately told I would not be getting a refund, no matter how unhappy I was.
In the end, I will be out the Car Wash, the «Extra Services» and about 3 hours to set all this right.
So save yourself the time and money and use Cruz Through.