California Tortilla

My last review, although accurate, was to graphic according to Unilocal.What I wrote was what I experienced, and they should not take my reviews down. In conclusion, this place is shit.

I have not been here in a while. This is because it is simply not worth it. If Chipotle and Qdoba are brand name Mexican restaurants, this is the generic version. It is an okay place to eat if you’re looking to spend more money and receieve lower quality food. Although I live right across the street and it is extremely convenient, I would drive the extra distance and go to Chipotle or just not eat Mexican at all. Do not go here. If you’re looking for good food at Quarry Lake, go to Jasmines or Pizza Blitz.

This place received good reviews from all of my family. 2 people created their own burrito, I opted for the korean BBQ burrito and one kids meal was ordered. The kids meal was a great value. I would definitely come back again. It is not as trendy or rushed as Chipotle.

Inconsistent and thin cheese sauce for nachos.
Rude and arrogant owner.
Unpleasant décor. Spent the extra to go to Mari Luna.

I wouldn’t even give one star! Food is garbage! After one bite I almost threw out! How they stays open like that no idea!!!

So much better than chipotle and qdoba! You wait a little longer because the food is freshly cooked for each order. Very nice employees. I’m obsessed with this place!

The food here is just okay, the service is terrible. The three times I’ve gone ordering just a simple burrito took about 20 minutes. Since the food is nothing special it is not worth going back when trying to order almost leaves me with a headache.

I like it better than Chipotle or Qdoba. It has more variety and is less of a clusterfuck than Chipotle, and Qdoba just sucks at customer service. This location is a little… well, depressing. I wouldn’t want to eat-​in here, it just doesn’t have that kind of atmosphere. I like that they have a ton of different ingredients, both mexican and not-​so-​much, and you can customize your order to include any of them. I got a spinach quesadilla, a side salad, and a tortilla soup. The tortilla soup was more like queso. I did not like it at all, but my husband used it to dip his chips in and liked it for that purpose. The quesadilla was good, not mind-​blowing, and the salad was okay. It had corn on it, the tomatoes were very fresh, the lettuce was okay, but the honey lime dressing was very good. I also like the wall of hot sauces. It would be much better if they gave the inside an update.

I absolutely love the this place. The food is delicious but a little pricy. I always get a black bean quesadilla with chips and queso (which isn’t actually on the menu but should be). They have a reward program called Burrito Elito. For every dollar you spend you earn a point. After 50 points you get $ 5.00 off of an order. A free burrito is also provided for your birthday when you sign up for the program and the burritos are huge. There is plenty of seating inside but on a nice day I like the outdoor seating they provide or sitting on one of the benches overlooking the quarry. Another thing I like about California Tortilla is their hot sauce wall. There used to be a much wider selection that I wish they’d bring back. I recommend Hickory Haven. It isn’t spicy but is delicious. The sauces on the wall are coded to indicate the spice level and all are available for purchase.

California Tortilla corporate is awesome. I can’t say enough about them for their work. Unfortunately, they were not unable to fix the problems at this independent franchise location. There was a short term improvement. The food was very good for a couple of visits, and the hot sauce wall was fully stocked (though not organized very well). Things were looking up, presumably because of corporate feedback. That was all short lived.
The hot sauces went empty with the outsides crusted over. The food quality plummeted, as they served up steak burritos with not a single edible piece of steak.
It’s all business as usual at the Quarry Lake Cal Tort.

This place changed owners several months ago and I’m glad to report that they are doing a lot better than the previous owners for sure. The guacamole is really good (it used to be of questionable freshness before the new management) and the food in general has improved significantly. We used to avoid this place like the plague. We now go there quite regularly. The staff is particularly efficient when the bosses are around :) When the bosses are not there, the pace is slightly different…

In general, I love Cal Tort, but this location in particular has some flaws and inconsistencies. I have visited twice. My first visit about 3 weeks ago, I would have given it 4 stars, but my second visit last night was a 2 star experience.
Both times the restaurant was totally empty, and their hot sauce wall was pretty barren. It seemed like they hadn’t restocked their hot sauces at all since my previous visit, which was really disappointing.
The staff is friendly, but the food was lacking on my second visit. I got a taco salad, and it had barely any lettuce in it, and the taco shell bowl had a really funny taste to it. The chips also tasted weird and not like they normally do, and I suspect something is wrong with their deep fryer.
Additionally, the queso had a really dark color to it, like it was old and had been sitting out for a day or two, and it didn’t taste that great either.
I’m hoping that they were just having an off day and can get it together…

I think the food here is solid. The fish tacos are very good. I guess service has been spotty for some reviewers but since change in management a little while ago, I have had excellent service. I guess pobody’s nerfect…
I am a burrito elito and frequent visitor with frequent valu-​pak coupon usage. Keeps my tank full

As far as mexican fast food-​type places go, I definitely like them for their selection. You can customize anything, and there’s an option for meatless, or light cheese, whatever you want! I haven’t used the Wall of Flame (I just pick up my food and go) but I’ve looked at them while waiting, and the entertainment value is enough. The place is friendly with some cheesy decorations, but the food is tasty and quick!

One of my fav Mexican food stops! Great service! Their fish tacos are to die for. going there and not getting one should be a crime! I also enjoy their bbq ranch crunchy burrito almost every time I’m there. and they also have great gauc too! Having the burrito elito card comes in handy too!

Well that didn’t last long… This place has again fallen out of my good graces. Management must have changed hands again because the service is back to being piss-​poor.
I waited a good 5 mins before someone came from the back of the kitchen to take my order. At that point, the cashier could barely understand what food I wanted. I don’t need you to be fluent enough to have a full conversation with me, but I’d like to think you at least know your menu items. Also, since they’re participating in Dine Out for No Kid Hungry, customers can pay $ 1 towards the charity and in return you get a coupon for a free taco (plus some good karma!) Sadly, the cashier didn’t understand me when I said I wanted to do this, so that was a no go.
In the grand scheme of these, Cal Torts are at the bottom of the fast-​food Tex-​Mex chains anyway. The only reason this place gets any of my business is because it’s on my way home more so than a Chipotle of Qdoba… but I’ll go out of my way for better food and service from here on out. Besides, gas prices has gone down somewhat, right?

So a few months ago, I would have given this place two stars. Rarely did they ever have any hot sauces, and frankly they were not as good as other CalTor’s I’ve been too!
However, management has changed, and they have improved tons. The manager is really nice and eager to help you (and fix something they messed up on), and the food even tastes better! If I need my CalTor fix I’ll come here, but the one Downtown is still the best.